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1. General Insurance Concepts
2. Producer Roles and Receipt Types
3. Principles of Life Insurance
4. Underwriting
5. Term Life Insurance
6. Whole Life Insurance
7. Variable Insurance Products
8. Group Life Insurance
9. Life Insurance Provisions
10. Annuities
11. Taxation of Life Insurance Products
12. Qualified Retirement Plans
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Mississippi State Regulations & NAIC Insurance Law

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Licensing

To apply for a Mississippi resident producer’s license, you must:

  • Be at least 18 years old
  • Be a Mississippi resident before you submit your application

Pre-licensing course and exam

Mississippi requires 20 hours of approved prelicensing education per line of authority before an original producer license issues. An applicant seeking only the life line of authority is exempt, as are holders of certain professional designations for the matching line (Miss. Code Ann. § 83-17-251).

The passing score on the Mississippi producer examination is 65% for the life-only, accident and health-only and combined life and accident and health examinations, and 70% for every other examination (Pearson VUE, Mississippi Insurance Licensing Candidate Handbook).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Mississippi will not grant or renew a license sought mainly to write controlled business (insurance on the producer’s own interests or those of relatives, business associates, employers or employees). A violation is presumed probable when, over any 24-month period, commissions from controlled business exceed 35% of the producer’s total commissions (Miss. Code Ann. § 83-17-1).

Non-resident license

A producer licensed in another state can obtain a Mississippi nonresident license without taking Mississippi’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

Under the NAIC’s model act, the regulator may also issue one in any other circumstance where it finds that the public interest will best be served.

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The Mississippi Commissioner may issue a temporary producer license for up to 180 days, without an examination, when one is necessary to service an insurance business (Miss. Code Ann. § 83-17-69(1)).

Military service

A Mississippi producer who cannot comply with license renewal procedures because of military service, or another extenuating circumstance such as a long-term medical disability, may request a waiver of those procedures and of any examination requirement, fine or sanction for failing to comply with them (Miss. Code Ann. § 83-17-63(4)).

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

A Mississippi individual producer license runs until the last day of the licensee’s birth month in the second year after it was issued or renewed, with a minimum term of 13 months (Miss. Code Ann. § 83-17-25).

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

A producer who lets a Mississippi license lapse may reinstate the same license within 12 months of the renewal fee’s due date without passing a written examination, paying the late-renewal penalty the privilege-license law sets (Miss. Code Ann. § 83-17-63(3)).

Continuing education

All states, including Mississippi, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Many states also require continuing education of other licensees, such as adjusters or title or bail bond agents, while exempting producers who hold only certain limited lines; each state’s law says which. Individuals licensed in the state of Mississippi must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

A Mississippi licensee must inform the Commissioner of a change of address within 30 days of the change, and failing to report a change of legal name or address on time brings a penalty (Miss. Code Ann. § 83-17-63(6)).

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Insurance Department to conduct business in Mississippi. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in Mississippi must meet minimum corporate standards. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Mississippi, when a domestic company’s surplus falls below the required minimum, the Commissioner may suspend its certificate of authority until the surplus is restored (Miss. Code Ann. § 83-19-31(1)(e)); a company whose capital is impaired and not made good within three months after notice from the Commissioner loses its authority to write new business (§ 83-19-57).

Duties of the Commissioner of Insurance

The Mississippi Commissioner of Insurance is an elected state executive position in the Mississippi state government. Mississippi elects insurance commissioners to four-year terms during gubernatorial election years.

The Commissioner executes all laws related to insurance companies, corporations, associations and fraternal orders, their agents, and adjusters. The Commissioner is responsible for establishing and enforcing regulations in the Mississippi insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • The Commissioner must examine every insurer licensed in Mississippi at least once every five years, and may examine a company more often (Miss. Code Ann. § 83-5-205(1)).

  • Audit the books and records of any resident producer as frequently as necessary. Under the NAIC’s examination model, the regulator may examine any person subject to its authority, nonresident producers included, as often as it considers appropriate.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

The Commissioner also serves as State Fire Marshal and administers the Mississippi Fire Prevention Code.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In Mississippi, the Commissioner of Insurance is also the State Fire Marshal, and the deputy fire marshals, a division of the Insurance Department, may make arrests for violations of the fire laws (Miss. Code Ann. § 45-11-1).

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license. Under the NAIC’s model act, the ground is broader: providing incorrect, misleading, incomplete or materially untrue information in the license application.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony.

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Mississippi. Under the NAIC’s model act, a license denied in another state is also a ground.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. Receiving a cease and desist order does not mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Mississippi law, and may ask a court to review the final order. Under Mississippi’s unfair trade practices law the hearing comes first: the Commissioner serves a statement of charges and notice of a hearing held at least 10 days later, and issues a cease and desist order only if the hearing finds a violation (Miss. Code Ann. §§ 83-5-39(1), 83-5-41(1)).

A person whose license the Commissioner refuses to issue or renew may demand a hearing in writing within 10 days, and the hearing is held within 30 days (Miss. Code Ann. § 83-17-71(2)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

In addition to or instead of denying, suspending or revoking a license, the Commissioner may, after a hearing, impose a civil fine of up to $1,000 per violation (Miss. Code Ann. § 83-17-71).

Unfair claims settlement practices

These examples come from the NAIC’s model act. Mississippi’s unfair trade practices statute lists no claim-settlement practice (Miss. Code Ann. § 83-5-35).

  • Unreasonably delaying the investigation or payment of claims by requiring both a formal proof of loss form and subsequent verification that would result in duplication of information and verification appearing in the formal proof of loss form.

  • Failing, in the case of claims denials or offers of compromise settlement, to promptly provide a reasonable and accurate explanation of the basis for such actions.

  • Refusing to pay claims without conducting a reasonable investigation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle or settling a claim for less than the amount a reasonable person would believe the insured or beneficiary was entitled to by reference to written or printed advertising material accompanying or made part of an application.

Policy forms

Insurers file their policy forms with the Commissioner.

A Mississippi life insurance policy may not be issued or delivered until its form has been approved and filed by the Commissioner (Miss. Code Ann. § 83-7-17(1)). Property and casualty rates, policy forms and endorsements are filed at least 30 days before their effective date and are deemed approved unless the Commissioner disapproves them within 30 days of filing (Miss. Code Ann. § 83-2-7).

Under the usual conformity rule, which many states’ insurance codes write into law, a policy provision that conflicts with state law does not make the policy invalid: the policy is read as amended to conform to the law.

The interest rate an insurer may charge on a life insurance policy loan is also limited by state law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Mississippi, but has not passed the appropriate licensing examination, is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Mississippi in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited. Under the NAIC’s model act, any estimate, illustration or statement that misrepresents a policy’s benefits, advantages, conditions or terms is an unfair trade practice when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. Under the model act, such a statement is an unfair trade practice when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice. Some state laws adopt this condition, and others reach a single such statement.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure such insurer. Some states’ laws reach further, to a statement calculated to injure any person engaged in the business of insurance. Mississippi’s statute is one of them, and it requires both: a statement that is false and maliciously critical of or derogatory to an insurer’s financial condition, calculated to injure any person engaged in the business of insurance (Miss. Code Ann. § 83-5-35(c)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Making or circulating any false statement of an insurer’s financial condition with intent to deceive, or making a false entry in an insurer’s books with intent to deceive, is an unfair trade practice in Mississippi (Miss. Code Ann. § 83-5-35(e)). Providing materially untrue information in a license application, or intentionally misrepresenting the terms of an actual or proposed insurance contract or application for insurance, is a ground for license discipline (Miss. Code Ann. § 83-17-71(1)(a), (e)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

Mississippi prohibits rebating: no insurer, employee, broker or agent may pay, allow or give, or offer, directly or indirectly, any rebate, discount, abatement, credit or reduction of the premium, or any special favor, advantage or valuable consideration not specified in the policy, as an inducement to insure (Miss. Code Ann. § 83-3-121).

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Mississippi’s rebating statute names no allowance for such gifts (Miss. Code Ann. § 83-3-121).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Mississippi’s own unfair discrimination provision covers discrimination between individuals of the same class in life insurance and annuities and in accident and health insurance (Miss. Code Ann. § 83-5-35(g)), and a Department regulation adds refusing, limiting or pricing life or health coverage solely because of blindness or partial blindness (19 Miss. Admin. Code Pt. 1, R. 14.05).

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers negligence and unintentional mistakes that cause financial harm to clients. It does not cover intentional misconduct, criminal acts, or regulatory fines.

Rebating

Mississippi licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Mississippi allows such a payment only where it does not break its own rule that no insurer or agent may pay a commission or other valuable consideration on a Mississippi risk to anyone not licensed as an insurance agent in Mississippi. The exceptions are a deceased agent’s surviving spouse or heirs, and a one-time nominal referral fee of a fixed dollar amount, paid to the agent’s or agency’s own unlicensed employee and not dependent on a sale (Miss. Code Ann. §§ 83-17-73(4), 83-17-7(1)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information are prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Insurance Department is responsible for establishing minimum standards for the full and fair disclosure of policy content. The Department also requires standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the parts of the Glass-Steagall Act of 1933 that kept commercial banks and securities firms apart, and allowed the consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013(c)).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

Under Mississippi’s insurance privacy regulation, an authorization to disclose a consumer’s nonpublic personal health information must state how long it remains valid, which may be no more than 24 months (19 Miss. Admin. Code Pt. 1, R. 28.18(B)).

Under the NAIC’s Insurance Information and Privacy Protection Model Act, a person told of an adverse underwriting decision may ask in writing, within 90 business days of the notice, for the specific reasons for it, which must be given within 21 business days of the request.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time under federal rules; Mississippi’s own law is narrower, allowing telephone solicitations only between 8 a.m. and 8 p.m. Central Standard Time and none on a Sunday, including by insurance agents (Miss. Code Ann. §§ 77-3-723(1), 77-3-711)
  • Must give the caller’s name, the name of the company the call is made for, and a telephone number or address at which that company can be contacted

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Licensing

  • Minimum age 18; must be MS resident before applying
  • 20 hours prelicensing education per line required (life-only applicants exempt)
  • Passing score: 65% life/health/combined, 70% all other exams

Fingerprints/background check

  • Commissioner reviews background before issuing license
  • Many states require fingerprints for state/FBI criminal history check

Controlled business

  • Definition: insurance on producer’s own/family/employer/controlled business interests
  • License can’t be obtained mainly to write controlled business
  • Violation presumed if controlled business commissions exceed 35% of total over 24 months

Non-resident license

  • No MS exam needed if licensed elsewhere in good standing
  • Requires reciprocity from home state
  • Change of address: file within 30 days; moving to new state: apply for resident license within 90 days, no repeat of exam/education

Temporary license

  • Issued without exam when needed to service business (e.g., producer death/disability, military entry)
  • MS Commissioner may issue for up to 180 days
  • May require licensed sponsor and limit activities

Military service

  • Waiver available for renewal procedures/exam/fines if unable to comply due to military service or long-term disability

Renewal and reinstatement

  • MS individual license: expires last day of birth month, 2nd year after issuance; minimum term 13 months
  • Lapsed license reinstated within 12 months without new exam (late fee applies)

Continuing education

  • Required in all states, including MS, before license renewal
  • Hours set by state law/insurance department

Notice of change of name or address

  • Must report address change within 30 days
  • Must report administrative actions/criminal prosecutions within 30 days (from final disposition or pretrial hearing)
  • Must notify regulator before using assumed business name

Company regulations

  • Insurer must obtain certificate of authority from Commissioner
  • Must file charter, financial statements, meet capital/surplus requirements

Capital and surplus requirement

  • Certificate valid only while minimum capital/surplus maintained
  • MS: Commissioner may suspend authority if surplus falls below minimum
  • Impaired capital not corrected within 3 months of notice → loses authority to write new business

Duties of the Commissioner of Insurance

  • Elected position, 4-year term, during gubernatorial election years
  • Examines every licensed insurer at least once every 5 years
  • Investigates complaints, audits producers, collects fees, approves forms/rates
  • Also serves as State Fire Marshal
  • Cannot arrest, issue injunctions, or sentence jail time (law officers/courts do that)

Suspend, revoke or non-renew

  • Grounds: false application info, fraud, felony conviction, unfair trade practices, misappropriation of funds, prior license revocation elsewhere, forging signatures, cheating on exam

Cease and desist

  • Ordered when violation found; does not equal suspension/revocation but requires stopping the activity

Hearing and penalties

  • Entitled to notice and hearing before license refusal/renewal denial
  • Request hearing within 10 days; hearing held within 30 days
  • MS: hearing before cease and desist order (statement of charges, hearing ≥10 days later)
  • Civil fine up to $1,000 per violation

Unfair claims settlement practices

  • Includes: delaying claims, failing to investigate, denying without investigation, settling for less than the application’s advertising material led the insured to expect, using altered application info

Policy forms

  • MS life policies must be approved and filed before issuance
  • P&C rates/forms filed 30 days before effective date; deemed approved unless disapproved

Record maintenance

  • Producers must keep transaction records available for Commissioner inspection

Fraudulent producer representation

  • Illegal to claim licensure without passing required exam
  • Applies to all public communications (ads, cards, letterhead)

Misrepresentation

  • Prohibits false/inaccurate policy illustrations, comparisons
  • Includes twisting (inducing lapse/surrender via false info)

False advertising

  • Prohibits untrue, deceptive, or misleading statements in any medium
  • NAIC model: unfair if flagrant and in conscious disregard of the law, or a general business practice

Defamation

  • False, maliciously critical statements about insurer’s financial condition
  • Must be both false AND malicious (MS standard)

Boycott, coercion and intimidation

  • Prohibited if creates unreasonable restraint/monopoly in insurance business

False financial statements

  • Prohibits false statements/entries made with intent to deceive
  • Also grounds for license discipline if used in applications/contracts

Illegal inducements

  • Cannot offer non-policy items of value to induce purchase
  • MS prohibits rebating (discounts, credits, special favors)
  • MS allows no exception for promotional gifts (unlike NAIC model)

Unfair discrimination

  • Prohibits differing treatment for same-class/equal-risk individuals
  • Cannot discriminate based on sex, marital status, race, religion, national origin
  • P&C: cannot deny based solely on geographic location or disability
  • MS regulation also bars discrimination based on blindness/partial blindness

Errors & omissions

  • E&O = professional liability insurance for producers
  • Covers negligence/mistakes; excludes intentional/criminal acts and fines

Rebating

  • MS bans giving refunds/discounts/credits to induce insurance purchase

Sharing commission

  • Allowed only between licensed producers in same line
  • MS exceptions: deceased agent’s heirs, one-time nominal referral fee to unlicensed employee

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Different from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • Prohibits false claims of government/organization endorsement
  • Prohibits false statements about claims payment timeframes

Gramm-Leach Bliley Act (GLBA)

  • Repealed key parts of Glass-Steagall; allows bank/insurance/investment consolidation
  • Created regulatory framework across financial sectors

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Limited federal antitrust exemption
  • Since 2021, exemption excludes health insurance (except historical loss data sharing)

National Association of Insurance Commissioners (NAIC)

  • Standard-setting body run by state insurance commissioners
  • Supports peer review, best practices, and national regulatory coordination

Fair Credit Reporting Act

  • Governs consumer reports used in underwriting
  • Investigative report requests: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report; may also dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • MS regulation: health info disclosure authorization valid max 24 months

Telemarketing

  • National Do Not Call Registry protects consumers from unsolicited calls
  • Federal: calls allowed 8am–9pm local time
  • MS: stricter—8am–8pm CST, no Sunday calls
  • Must disclose caller’s name, the company the call is made for, and a number or address for it

CAN-SPAM

  • Commercial emails must be labeled as ads
  • Must include accurate headers, physical address, opt-out mechanism
  • Opt-out requests must be honored within 10 business days

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Mississippi State Regulations & NAIC Insurance Law

Licensing

To apply for a Mississippi resident producer’s license, you must:

  • Be at least 18 years old
  • Be a Mississippi resident before you submit your application

Pre-licensing course and exam

Mississippi requires 20 hours of approved prelicensing education per line of authority before an original producer license issues. An applicant seeking only the life line of authority is exempt, as are holders of certain professional designations for the matching line (Miss. Code Ann. § 83-17-251).

The passing score on the Mississippi producer examination is 65% for the life-only, accident and health-only and combined life and accident and health examinations, and 70% for every other examination (Pearson VUE, Mississippi Insurance Licensing Candidate Handbook).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Mississippi will not grant or renew a license sought mainly to write controlled business (insurance on the producer’s own interests or those of relatives, business associates, employers or employees). A violation is presumed probable when, over any 24-month period, commissions from controlled business exceed 35% of the producer’s total commissions (Miss. Code Ann. § 83-17-1).

Non-resident license

A producer licensed in another state can obtain a Mississippi nonresident license without taking Mississippi’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

Under the NAIC’s model act, the regulator may also issue one in any other circumstance where it finds that the public interest will best be served.

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The Mississippi Commissioner may issue a temporary producer license for up to 180 days, without an examination, when one is necessary to service an insurance business (Miss. Code Ann. § 83-17-69(1)).

Military service

A Mississippi producer who cannot comply with license renewal procedures because of military service, or another extenuating circumstance such as a long-term medical disability, may request a waiver of those procedures and of any examination requirement, fine or sanction for failing to comply with them (Miss. Code Ann. § 83-17-63(4)).

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

A Mississippi individual producer license runs until the last day of the licensee’s birth month in the second year after it was issued or renewed, with a minimum term of 13 months (Miss. Code Ann. § 83-17-25).

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

A producer who lets a Mississippi license lapse may reinstate the same license within 12 months of the renewal fee’s due date without passing a written examination, paying the late-renewal penalty the privilege-license law sets (Miss. Code Ann. § 83-17-63(3)).

Continuing education

All states, including Mississippi, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Many states also require continuing education of other licensees, such as adjusters or title or bail bond agents, while exempting producers who hold only certain limited lines; each state’s law says which. Individuals licensed in the state of Mississippi must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

A Mississippi licensee must inform the Commissioner of a change of address within 30 days of the change, and failing to report a change of legal name or address on time brings a penalty (Miss. Code Ann. § 83-17-63(6)).

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Insurance Department to conduct business in Mississippi. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in Mississippi must meet minimum corporate standards. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Mississippi, when a domestic company’s surplus falls below the required minimum, the Commissioner may suspend its certificate of authority until the surplus is restored (Miss. Code Ann. § 83-19-31(1)(e)); a company whose capital is impaired and not made good within three months after notice from the Commissioner loses its authority to write new business (§ 83-19-57).

Duties of the Commissioner of Insurance

The Mississippi Commissioner of Insurance is an elected state executive position in the Mississippi state government. Mississippi elects insurance commissioners to four-year terms during gubernatorial election years.

The Commissioner executes all laws related to insurance companies, corporations, associations and fraternal orders, their agents, and adjusters. The Commissioner is responsible for establishing and enforcing regulations in the Mississippi insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • The Commissioner must examine every insurer licensed in Mississippi at least once every five years, and may examine a company more often (Miss. Code Ann. § 83-5-205(1)).

  • Audit the books and records of any resident producer as frequently as necessary. Under the NAIC’s examination model, the regulator may examine any person subject to its authority, nonresident producers included, as often as it considers appropriate.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

The Commissioner also serves as State Fire Marshal and administers the Mississippi Fire Prevention Code.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In Mississippi, the Commissioner of Insurance is also the State Fire Marshal, and the deputy fire marshals, a division of the Insurance Department, may make arrests for violations of the fire laws (Miss. Code Ann. § 45-11-1).

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license. Under the NAIC’s model act, the ground is broader: providing incorrect, misleading, incomplete or materially untrue information in the license application.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony.

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Mississippi. Under the NAIC’s model act, a license denied in another state is also a ground.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. Receiving a cease and desist order does not mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Mississippi law, and may ask a court to review the final order. Under Mississippi’s unfair trade practices law the hearing comes first: the Commissioner serves a statement of charges and notice of a hearing held at least 10 days later, and issues a cease and desist order only if the hearing finds a violation (Miss. Code Ann. §§ 83-5-39(1), 83-5-41(1)).

A person whose license the Commissioner refuses to issue or renew may demand a hearing in writing within 10 days, and the hearing is held within 30 days (Miss. Code Ann. § 83-17-71(2)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

In addition to or instead of denying, suspending or revoking a license, the Commissioner may, after a hearing, impose a civil fine of up to $1,000 per violation (Miss. Code Ann. § 83-17-71).

Unfair claims settlement practices

These examples come from the NAIC’s model act. Mississippi’s unfair trade practices statute lists no claim-settlement practice (Miss. Code Ann. § 83-5-35).

  • Unreasonably delaying the investigation or payment of claims by requiring both a formal proof of loss form and subsequent verification that would result in duplication of information and verification appearing in the formal proof of loss form.

  • Failing, in the case of claims denials or offers of compromise settlement, to promptly provide a reasonable and accurate explanation of the basis for such actions.

  • Refusing to pay claims without conducting a reasonable investigation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle or settling a claim for less than the amount a reasonable person would believe the insured or beneficiary was entitled to by reference to written or printed advertising material accompanying or made part of an application.

Policy forms

Insurers file their policy forms with the Commissioner.

A Mississippi life insurance policy may not be issued or delivered until its form has been approved and filed by the Commissioner (Miss. Code Ann. § 83-7-17(1)). Property and casualty rates, policy forms and endorsements are filed at least 30 days before their effective date and are deemed approved unless the Commissioner disapproves them within 30 days of filing (Miss. Code Ann. § 83-2-7).

Under the usual conformity rule, which many states’ insurance codes write into law, a policy provision that conflicts with state law does not make the policy invalid: the policy is read as amended to conform to the law.

The interest rate an insurer may charge on a life insurance policy loan is also limited by state law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Mississippi, but has not passed the appropriate licensing examination, is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Mississippi in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited. Under the NAIC’s model act, any estimate, illustration or statement that misrepresents a policy’s benefits, advantages, conditions or terms is an unfair trade practice when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. Under the model act, such a statement is an unfair trade practice when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice. Some state laws adopt this condition, and others reach a single such statement.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure such insurer. Some states’ laws reach further, to a statement calculated to injure any person engaged in the business of insurance. Mississippi’s statute is one of them, and it requires both: a statement that is false and maliciously critical of or derogatory to an insurer’s financial condition, calculated to injure any person engaged in the business of insurance (Miss. Code Ann. § 83-5-35(c)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Making or circulating any false statement of an insurer’s financial condition with intent to deceive, or making a false entry in an insurer’s books with intent to deceive, is an unfair trade practice in Mississippi (Miss. Code Ann. § 83-5-35(e)). Providing materially untrue information in a license application, or intentionally misrepresenting the terms of an actual or proposed insurance contract or application for insurance, is a ground for license discipline (Miss. Code Ann. § 83-17-71(1)(a), (e)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

Mississippi prohibits rebating: no insurer, employee, broker or agent may pay, allow or give, or offer, directly or indirectly, any rebate, discount, abatement, credit or reduction of the premium, or any special favor, advantage or valuable consideration not specified in the policy, as an inducement to insure (Miss. Code Ann. § 83-3-121).

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Mississippi’s rebating statute names no allowance for such gifts (Miss. Code Ann. § 83-3-121).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Mississippi’s own unfair discrimination provision covers discrimination between individuals of the same class in life insurance and annuities and in accident and health insurance (Miss. Code Ann. § 83-5-35(g)), and a Department regulation adds refusing, limiting or pricing life or health coverage solely because of blindness or partial blindness (19 Miss. Admin. Code Pt. 1, R. 14.05).

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers negligence and unintentional mistakes that cause financial harm to clients. It does not cover intentional misconduct, criminal acts, or regulatory fines.

Rebating

Mississippi licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Mississippi allows such a payment only where it does not break its own rule that no insurer or agent may pay a commission or other valuable consideration on a Mississippi risk to anyone not licensed as an insurance agent in Mississippi. The exceptions are a deceased agent’s surviving spouse or heirs, and a one-time nominal referral fee of a fixed dollar amount, paid to the agent’s or agency’s own unlicensed employee and not dependent on a sale (Miss. Code Ann. §§ 83-17-73(4), 83-17-7(1)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information are prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Insurance Department is responsible for establishing minimum standards for the full and fair disclosure of policy content. The Department also requires standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the parts of the Glass-Steagall Act of 1933 that kept commercial banks and securities firms apart, and allowed the consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013(c)).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

Under Mississippi’s insurance privacy regulation, an authorization to disclose a consumer’s nonpublic personal health information must state how long it remains valid, which may be no more than 24 months (19 Miss. Admin. Code Pt. 1, R. 28.18(B)).

Under the NAIC’s Insurance Information and Privacy Protection Model Act, a person told of an adverse underwriting decision may ask in writing, within 90 business days of the notice, for the specific reasons for it, which must be given within 21 business days of the request.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time under federal rules; Mississippi’s own law is narrower, allowing telephone solicitations only between 8 a.m. and 8 p.m. Central Standard Time and none on a Sunday, including by insurance agents (Miss. Code Ann. §§ 77-3-723(1), 77-3-711)
  • Must give the caller’s name, the name of the company the call is made for, and a telephone number or address at which that company can be contacted

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days
Key points

Licensing

  • Minimum age 18; must be MS resident before applying
  • 20 hours prelicensing education per line required (life-only applicants exempt)
  • Passing score: 65% life/health/combined, 70% all other exams

Fingerprints/background check

  • Commissioner reviews background before issuing license
  • Many states require fingerprints for state/FBI criminal history check

Controlled business

  • Definition: insurance on producer’s own/family/employer/controlled business interests
  • License can’t be obtained mainly to write controlled business
  • Violation presumed if controlled business commissions exceed 35% of total over 24 months

Non-resident license

  • No MS exam needed if licensed elsewhere in good standing
  • Requires reciprocity from home state
  • Change of address: file within 30 days; moving to new state: apply for resident license within 90 days, no repeat of exam/education

Temporary license

  • Issued without exam when needed to service business (e.g., producer death/disability, military entry)
  • MS Commissioner may issue for up to 180 days
  • May require licensed sponsor and limit activities

Military service

  • Waiver available for renewal procedures/exam/fines if unable to comply due to military service or long-term disability

Renewal and reinstatement

  • MS individual license: expires last day of birth month, 2nd year after issuance; minimum term 13 months
  • Lapsed license reinstated within 12 months without new exam (late fee applies)

Continuing education

  • Required in all states, including MS, before license renewal
  • Hours set by state law/insurance department

Notice of change of name or address

  • Must report address change within 30 days
  • Must report administrative actions/criminal prosecutions within 30 days (from final disposition or pretrial hearing)
  • Must notify regulator before using assumed business name

Company regulations

  • Insurer must obtain certificate of authority from Commissioner
  • Must file charter, financial statements, meet capital/surplus requirements

Capital and surplus requirement

  • Certificate valid only while minimum capital/surplus maintained
  • MS: Commissioner may suspend authority if surplus falls below minimum
  • Impaired capital not corrected within 3 months of notice → loses authority to write new business

Duties of the Commissioner of Insurance

  • Elected position, 4-year term, during gubernatorial election years
  • Examines every licensed insurer at least once every 5 years
  • Investigates complaints, audits producers, collects fees, approves forms/rates
  • Also serves as State Fire Marshal
  • Cannot arrest, issue injunctions, or sentence jail time (law officers/courts do that)

Suspend, revoke or non-renew

  • Grounds: false application info, fraud, felony conviction, unfair trade practices, misappropriation of funds, prior license revocation elsewhere, forging signatures, cheating on exam

Cease and desist

  • Ordered when violation found; does not equal suspension/revocation but requires stopping the activity

Hearing and penalties

  • Entitled to notice and hearing before license refusal/renewal denial
  • Request hearing within 10 days; hearing held within 30 days
  • MS: hearing before cease and desist order (statement of charges, hearing ≥10 days later)
  • Civil fine up to $1,000 per violation

Unfair claims settlement practices

  • Includes: delaying claims, failing to investigate, denying without investigation, settling for less than the application’s advertising material led the insured to expect, using altered application info

Policy forms

  • MS life policies must be approved and filed before issuance
  • P&C rates/forms filed 30 days before effective date; deemed approved unless disapproved

Record maintenance

  • Producers must keep transaction records available for Commissioner inspection

Fraudulent producer representation

  • Illegal to claim licensure without passing required exam
  • Applies to all public communications (ads, cards, letterhead)

Misrepresentation

  • Prohibits false/inaccurate policy illustrations, comparisons
  • Includes twisting (inducing lapse/surrender via false info)

False advertising

  • Prohibits untrue, deceptive, or misleading statements in any medium
  • NAIC model: unfair if flagrant and in conscious disregard of the law, or a general business practice

Defamation

  • False, maliciously critical statements about insurer’s financial condition
  • Must be both false AND malicious (MS standard)

Boycott, coercion and intimidation

  • Prohibited if creates unreasonable restraint/monopoly in insurance business

False financial statements

  • Prohibits false statements/entries made with intent to deceive
  • Also grounds for license discipline if used in applications/contracts

Illegal inducements

  • Cannot offer non-policy items of value to induce purchase
  • MS prohibits rebating (discounts, credits, special favors)
  • MS allows no exception for promotional gifts (unlike NAIC model)

Unfair discrimination

  • Prohibits differing treatment for same-class/equal-risk individuals
  • Cannot discriminate based on sex, marital status, race, religion, national origin
  • P&C: cannot deny based solely on geographic location or disability
  • MS regulation also bars discrimination based on blindness/partial blindness

Errors & omissions

  • E&O = professional liability insurance for producers
  • Covers negligence/mistakes; excludes intentional/criminal acts and fines

Rebating

  • MS bans giving refunds/discounts/credits to induce insurance purchase

Sharing commission

  • Allowed only between licensed producers in same line
  • MS exceptions: deceased agent’s heirs, one-time nominal referral fee to unlicensed employee

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Different from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • Prohibits false claims of government/organization endorsement
  • Prohibits false statements about claims payment timeframes

Gramm-Leach Bliley Act (GLBA)

  • Repealed key parts of Glass-Steagall; allows bank/insurance/investment consolidation
  • Created regulatory framework across financial sectors

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Limited federal antitrust exemption
  • Since 2021, exemption excludes health insurance (except historical loss data sharing)

National Association of Insurance Commissioners (NAIC)

  • Standard-setting body run by state insurance commissioners
  • Supports peer review, best practices, and national regulatory coordination

Fair Credit Reporting Act

  • Governs consumer reports used in underwriting
  • Investigative report requests: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report; may also dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • MS regulation: health info disclosure authorization valid max 24 months

Telemarketing

  • National Do Not Call Registry protects consumers from unsolicited calls
  • Federal: calls allowed 8am–9pm local time
  • MS: stricter—8am–8pm CST, no Sunday calls
  • Must disclose caller’s name, the company the call is made for, and a number or address for it

CAN-SPAM

  • Commercial emails must be labeled as ads
  • Must include accurate headers, physical address, opt-out mechanism
  • Opt-out requests must be honored within 10 business days

Related readings

  • Producer Roles and Receipt Types
  • Underwriting
  • Term Life Insurance
  • Variable Insurance Products
  • Group Life Insurance