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1. General Insurance Concepts
2. Producer Roles and Receipt Types
3. Underwriting
4. Health Insurance Basics
5. Required Policy Provisions
6. Optional Policy Provisions
7. Medical Expense Insurance
7.1 Classes of Coverage
7.2 Exclusions and Cost Containment
8. Group Health Insurance
9. The Affordable Care Act (ACA)
10. Disability Income Insurance
11. Accidental Death and Dismemberment Insurance
12. Long Term Care Insurance
13. Dental Insurance
14. Section 125 Plans and Limited Policies
15. Federal Government Programs
16. Medigap and Medicaid
17. Health Insurance Taxation
Wrapping up
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7.1 Classes of Coverage
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7. Medical Expense Insurance

Classes of Coverage

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Medical expense insurance is offered through commercial insurers and is commonly grouped into three basic classes of coverage:

  1. Basic medical expense
  2. Major medical
  3. Comprehensive

Basic medical expense insurance

The original (and still very common) form of health insurance is basic medical expense insurance. It’s also called first dollar coverage because it can pay a medical claim starting with the first dollar of covered expense, up to the policy’s maximum benefit.

Basic medical expense policies are typically divided into three types:

  1. Hospitalization room and board
  2. Miscellaneous expense
  3. Surgical expense

Hospitalization room and board

These policies provide benefits on a reimbursement basis, paying actual hospital expenses. They commonly cover care in a semi-private room, up to:

  • a stated dollar maximum, and
  • a maximum number of days

Miscellaneous expenses

These policies cover many of the additional charges associated with a hospital stay. Covered items can include operating room charges, physician’s fees, medicine, diagnostic lab tests, x-rays, and ambulance service charges.

The benefit amount is commonly expressed as either:

  • a stated dollar amount, or
  • a multiple of the hospitalization room and board benefit

Surgical expense

These policies pay surgical expenses for treatment received in a hospital or on an outpatient basis. Most basic medical plans base benefits on a schedule of operations, which lists how much will be reimbursed for each type of procedure.

Historically, an insured might own one, two, or all three of these basic coverages. Together, they were commonly called the base plan. These coverages are still available today, but their low maximum benefits are often inadequate for catastrophic events. To meet the need for higher limits, insurers developed major medical plans.

Major medical

As the name suggests, major medical provides coverage for major medical expenses. These policies typically have maximum benefits of several million dollars, and they cover a broad range of expenses.

Major medical plans are also characterized by:

  • a deductible (the amount the insured must pay before the plan pays benefits), and
  • co-insurance (the insured shares in the cost of covered treatment)

Deductibles can range from $50 to several thousand dollars, depending on the insured’s preference. In general, the higher the deductible, the lower the premium.

A deductible may apply on either:

  • a calendar year basis, or
  • a per medical occurrence basis

The calendar year basis is more common. Under this method, one deductible applies to any and all medical expenses incurred during that calendar year.

Many plans also offer a family deductible. For example, a plan might state that a $100 deductible applies to any one family member, but the total deductible for the entire family will not exceed $250, regardless of how many family members receive treatment.

Another cost-sharing feature is co-insurance. For covered expenses above the deductible, a major medical plan will generally pay 80%, leaving the policyowner responsible for the remaining 20%. To protect insureds from very large out-of-pocket costs, many plans include a stop-loss feature.

Stop-loss (also called “max out of pocket”) caps the amount of expenses subject to the co-insurance requirement. Once the insured’s out-of-pocket expenses reach the specified stop-loss amount, covered expenses above that cap are paid by the insurer at 100%.

Underwriting is also standard for major medical policies. Applicants may be required to provide health information, and coverage may be issued on a standard or adjusted basis depending on the insurer’s risk assessment.

Comprehensive major medical

As the industry evolved, the three policies that made up the traditional base plan - hospital, surgical, and regular medical expense - were often paired with a supplemental major medical policy to broaden coverage.

In that arrangement:

  • The basic medical expense plan provided first-dollar coverage up to a specified limit, with no deductible.
  • After the basic benefits were exhausted, the insured paid a corridor deductible.
  • After the corridor deductible was satisfied, the supplemental major medical coverage began.

For example, if the base plan paid up to $50,000 and the corridor deductible was $1,000, the insured would pay the next $1,000 out of pocket before major medical benefits began.

Over time, these separate components were combined into a single policy called comprehensive major medical. This type of policy typically uses one overall deductible from the start, without a separate base layer or corridor deductible.

Service providers

Introduced in the 1970s, Health Maintenance Organizations (HMOs) are relatively new providers of medical expense coverage. People who receive care through an HMO are not called “insureds,” but subscribers. Subscribers pay premiums directly to the HMO and receive health care from the HMO. HMO premiums represent a prepayment of services, and HMOs do not operate on a reimbursement basis.

A key emphasis of an HMO is preventive health care. As a result, an HMO may cover care that is not usually covered under commercial policies. A common example is an annual physical examination.

HMOs also attempt to curb medical costs by preventing illness or detecting it early. Examples include:

  • immunizations for children
  • prenatal care
  • mammograms
  • blood pressure tests
  • cholesterol screening

Managing ongoing conditions (such as asthma, diabetes, or high blood pressure) can also help prevent medical crises and emergency hospitalization. This is another way preventive care can reduce costs.

HMO subscribers are generally required to obtain treatment from the HMO or from a provider approved by (contracted with) the HMO. This is a key distinguishing feature of an HMO.

To contract with an HMO, a provider negotiates a capitation arrangement. Capitation means the provider is paid a set fee per HMO subscriber served, regardless of how much treatment the subscriber requires. In exchange, the physician agrees to provide a specific range of medical services to a specific number of subscribers.

To ensure subscribers use HMO providers, the system typically requires that (except for emergencies) the subscriber first see a primary care provider, also called a gatekeeper. The gatekeeper either provides the needed care or refers the subscriber to a contracted specialist.

Preferred provider organizations (PPOs)

A common criticism of HMOs is that subscribers must obtain treatment directly from the HMO (or a contracted provider), which limits the subscriber’s control over physician selection. Preferred Provider Organizations (PPOs) were developed largely in response to this concern.

Under a PPO, a group of doctors and related health care providers - most or all of whom may be unrelated except for providing medical care - contracts with a commercial insurer to provide services at an agreed-upon price.

A PPO subscriber chooses a physician from an extensive list of providers. The insured may choose a non-PPO provider, but would then be responsible for a portion of the expenses incurred.

Point-of-service (POS) plans

A Point-of-Service (POS) plan is a type of managed healthcare arrangement that combines features of both HMOs and PPOs.

  • Like an HMO, subscribers usually select a primary care physician who coordinates care and provides referrals to specialists.
  • Like a PPO, POS plans allow subscribers to seek care from out-of-network providers, though doing so typically results in higher out-of-pocket costs.

POS plans are sometimes called “hybrid” healthcare arrangements because they blend the cost-control emphasis of HMOs with the flexibility of PPOs.

Service organizations

A firm that provides administrative services for employers and other associations with group insurance policies is a third-party administrator (TPA). The TPA acts as a liaison between the insurer and the employer in matters such as certifying eligibility and processing claims.

If claim costs are fairly predictable, an employer may consider self-funding a health care plan. With a self-funded plan, the employer (not an insurance company) provides the funds to pay claims and uses third-party administrators to facilitate the claims process.

Lesson summary

Medical expense insurance consists of several categories of coverage provided by commercial insurers:

  • Basic medical expense
  • Major medical
  • Comprehensive major medical

Basic medical expense insurance (first dollar coverage) includes:

  • Hospitalization room and board
  • Miscellaneous expenses
  • Surgical expenses

Hospitalization room and board policies reimburse hospital expenses for a semi-private room within specific limits. Miscellaneous expenses policies cover additional charges associated with a hospital stay, such as operating room charges or physician fees. Surgical expense policies pay surgical expenses for treatment received in hospitals or outpatient facilities based on a schedule of operations.

Major medical provides coverage for major medical expenses, requires a deductible and co-insurance, and may include a stop-loss provision. Comprehensive major medical combines coverage into a single policy that typically uses one overall deductible from the start.

Health Maintenance Organizations (HMOs) emphasize preventive health care, with subscribers receiving care through the HMO or contracted providers. Preferred Provider Organizations (PPOs) offer more flexibility in choosing providers at predetermined rates.

Chapter vocabulary

Definitions
Calendar Year Deductible
In health insurance, the amount that must be paid by the insured during a calendar year before the insurer becomes responsible for further loss costs.
Coinsurance
A percentage of each claim above the deductible paid by the policyholder. For a 20 percent health insurance coinsurance clause, the policyholder pays for the deductible plus 20 percent of his covered losses.
Comprehensive
A policy designed to give the protection offered by both a basic and a major medical policy.
Co-Payment (Co-pay):
A cost sharing mechanism in group insurance plans where the insured pays a specified dollar amount of incurred medical expenses and the insurer pays the remainder.
Deductible
The amount of loss or expense that must be paid by the insured before benefits become payable. The insurance company pays benefits only for the loss in excess of the amount specified in the deductible provision. There are various types of deductible provisions.
Gatekeeper System
Under a Health Maintenance Organization (HMO) arrangement, a system requiring members of the HMO to select a primary care physician who, in turn, provides or authorizes all care for that particular member.
Health Maintenance Organization (HMO)
An organization that provides health services to individuals known as subscribers. The HMO generally contracts with a group of doctors and other medical practitioners to provide services at agreed upon costs, prepaid on behalf of the members. Subscribers must rely exclusively on the HMO for all their medical needs in order to qualify for payment.
Major Medical
Policies especially designed to help offset the medical expenses resulting from catastrophic illnesses or injuries. Generally, they provide benefit payments of 80% of all types of medical expenses above a certain amount, first paid by the insured, and up to the maximum limit of liability provided by the policy.
Preferred Provider Organization (PPO)
Arrangement, insured or uninsured, where contracts are established by Health Plan Companies (typically, commercial insurers, and, in some circumstances, by self-insured employers) with health care providers. The Health Plans involved will often designate these contracted providers as “preferred” and will provide an incentive, usually in the form of lower deductibles or co-payments, to encourage covered individuals to use these providers. Members are allowed benefits for non-participating provider services on an indemnity basis with significant copayments, and providers are often, but not always, paid on a discounted fee for service basis.
Primary Care Physician (Gatekeeper)
In a Health Maintenance Organization (HMO) gatekeeper system, the physician is selected to provide or authorize all care for a particular subscriber of the HMO.
Service Area
The geographical area in which a service organization provides services, and in which subscribers to the service organization reside.
Stop Loss/Excess Loss
Individual or group policies providing coverage to a health plan, a self-insured employer plan, or a medical provider providing coverage to insure against the risk that any one claim or an entire plan’s losses will exceed a specified dollar amount.
Surgical Schedule
A list of cash allowances that are payable for various types of surgery, with the respective maximum payable based upon the severity of the operations.
Third-Party Administrator
Outside group that performs clerical functions for an insurance company, self insured group or Service Provider.

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