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1. General Insurance Concepts
2. Casualty Insurance Basics
3. Legal Liability Concepts
4. Common Policy Provisions
5. Underwriting
6. Claims Settlement
7. Personal Auto Insurance (PAP)
8. Commercial General Liability (CGL)
9. Commercial Auto Insurance
10. Crime and Professional Liability
11. Business Owners Policy (BOP) & Workers Comp
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Nebraska State Regulations & NAIC Insurance Law

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Licensing

To apply for a Nebraska resident producer’s license, you must:

  • Be at least 18 years old.
  • Be a Nebraska resident before you submit your application.

Pre-licensing course and exam

Nebraska does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for (Neb. Rev. Stat. § 44-4053(1)).

Fingerprints/background check

The Director reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Nebraska nonresident license without taking Nebraska’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing Education

All states, including Nebraska, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of Nebraska must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company Regulations

An insurance company must be authorized by the Department of Insurance to conduct business in Nebraska. To receive a certificate of authority, the company applies to the Director and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and Surplus Requirement

A company that has been authorized to conduct insurance business in Nebraska must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Nebraska, when a domestic stock insurer’s capital is impaired, the Department may, instead of proceeding immediately, require its shareholders to make good the impairment within a reasonable time not exceeding ninety days (Neb. Rev. Stat. § 44-120).

Duties of the Director of Insurance

The Nebraska Director of Insurance is a state executive position in the Nebraska state government who oversees the Department of Insurance. The Department is responsible for regulating and examining all insurance companies and designated related operations in the state. The Director of Insurance is appointed by the Governor.

The Director is responsible for establishing and enforcing regulations in the Nebraska insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Director finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years. Nebraska examines every domestic insurer at least once every five years (Neb. Rev. Stat. § 44-5904(1)).

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Director does not have the authority to arrest, issue injunctions or sentence jail time. They can get the process started, but It takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In Nebraska, Fraud Prevention Division investigators who are certified law enforcement officers have the authority and power of a peace officer, including to search and arrest with or without a warrant (Neb. Rev. Stat. § 44-6606(2)(a)).

Suspend, Revoke or Non-renew

The Director has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. Nebraska’s ground also covers a Class I, II or III misdemeanor (Neb. Rev. Stat. § 44-4059(1)(f)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Nebraska.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and Desist

If the Director finds that a producer has violated the state’s insurance laws, the Director may order the producer to cease and desist. Receiving a cease and desist order does not mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Director is entitled to notice and an opportunity for a hearing, within time limits set by Nebraska law, and may ask a court to review the final order. In Nebraska the hearing comes first: the Director serves a statement of the charges and a notice of a hearing held at least ten days after service, and only if, after the hearing, a violation is found issues an order to cease and desist (Neb. Rev. Stat. §§ 44-1528(1), 44-1529).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

After a hearing finds an unfair trade practice, the Director of Insurance may order a penalty of up to $1,000 for each violation, not more than $30,000 in all, or, for a violation committed flagrantly in conscious disregard of the law, up to $15,000 for each violation and $150,000 in all (Neb. Rev. Stat. § 44-1529).

Unfair Claims Settlement Practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Director.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Nebraska law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Director’s inspection.

Nebraska’s Insurers Examination Act requires every company or person subject to it to keep market conduct records for five years after the transaction is completed (Neb. Rev. Stat. § 44-5905(2)(b)(i)(B)).

Fraudulent Producer Representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Nebraska, but has not passed the appropriate licensing examination, is in violation of regulation. Any means of public communication - including advertisements, letterheads, circulars, business cards, and other methods of representation - are included in the definition of impersonating a licensed producer.

A producer found guilty of conducting business in Nebraska in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

In Nebraska, an act the Unfair Insurance Trade Practices Act lists, such as false advertising, defamation or misrepresentation, is an unfair trade practice when committed flagrantly and in conscious disregard of the Act, or with such frequency as to indicate a general business practice (Neb. Rev. Stat. § 44-1524).

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Nebraska’s statute reaches such a statement when it is calculated to injure the insurer itself (Neb. Rev. Stat. § 44-1525(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, Coercion and Intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False Financial Statements

In Nebraska, knowingly filing with a public official, or knowingly making, publishing or circulating, a false material statement of fact about an insurer’s financial condition is an unfair trade practice (Neb. Rev. Stat. § 44-1525(5)), and so is making a false or fraudulent statement on or relative to an application for a policy to obtain a fee, commission, money or other benefit (Neb. Rev. Stat. § 44-1525(10)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit.

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Nebraska bars refusing to insure, refusing to continue to insure or limiting coverage solely because of sex or marital status (Neb. Rev. Stat. § 44-1525(7)(e)).

Errors & Omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O only covers honest mistakes resulting in (financial) damage to customers/prospects. There is no coverage for violation of insurance regulation.

Rebating

Nebraska licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing Commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance.

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair Marketing Practices

The Department of Insurance is responsible for establishing minimum standards for the full and fair disclosure of policy content. They also require the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto Insurance State Minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Nebraska. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Nebraska, the state minimum is 25/50/25 which would cover up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $25,000 of Property Damage per incident.

Licensing

  • Must be 18+ and a Nebraska resident before applying
  • No pre-licensing course required, but must pass exam for lines of authority (§44-4053(1))

Fingerprints/Background Check

  • Director reviews background before issuing license
  • Many states require fingerprints for state/FBI criminal history check

Controlled Business

  • Insurance on producer’s own life/property/family/employer/controlled business
  • License intended for public sales, not primarily controlled business

Non-resident License

  • No Nebraska exam needed if licensed/good standing in home state
  • Requires reciprocity, application, and fees
  • Address change: file within 30 days
  • Moving to new state: apply for resident license within 90 days (no repeat of prelicensing/exam)

Temporary License

  • Issued without exam to keep business serviced (e.g., death/disability of producer, military service designee)
  • May require licensed sponsor
  • Limited to 180 days under NAIC model

Military Service

  • Can request waiver of renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and Reinstatement

  • Must renew on schedule: pay fee + complete CE
  • Lapsed license reinstatement: within 12 months, penalty = double unpaid fee
  • After window closes, must apply as new license

Continuing Education

  • Required for all major lines before renewal
  • Hours set by state law/insurance department

Notice of Change of Name or Address

  • Report address change within 30 days
  • Report administrative actions/criminal prosecutions within 30 days (from final disposition or initial pretrial hearing)
  • Must notify regulator before using assumed name

Company Regulations

  • Must obtain certificate of authority from Director
  • File charter/articles, financial statements, meet capital/surplus requirements

Capital and Surplus Requirement

  • Must maintain minimum capital/surplus to keep certificate of authority
  • Nebraska: impaired capital gives shareholders up to 90 days to correct (§44-120)

Duties of the Director of Insurance

  • Appointed by Governor; oversees Department of Insurance
  • Investigates complaints, refers violations for prosecution
  • Examines insurers at least every 5 years (§44-5904(1))
  • Audits producers as needed, collects fees, issues fines/license actions, approves forms/rates
  • Cannot arrest or issue injunctions/jail time (law enforcement/courts required)

Suspend, Revoke or Non-renew

  • Grounds include: false application info, fraud, felony/Class I-III misdemeanor conviction, unfair trade practices, forging signatures, cheating on exam, prior license revocation elsewhere

Cease and Desist

  • Orders producer to stop specific activity; not a suspension/revocation
  • Nebraska: hearing occurs first (≥10 days after notice), then order if violation found (§§44-1528(1), 44-1529)

Hearing and Penalties

  • Entitled to notice/hearing before action; can appeal to court
  • Civil penalties: up to $1,000/violation, $30,000 total (flagrant: $15,000/violation, $150,000 total) (§44-1529)

Unfair Claims Settlement Practices

  • Violations when flagrant/frequent: delaying claims, failing to investigate, denying without investigation, settling below fair value, using altered application info

Policy Forms

  • Filed with Director; may require approval or allow “file and use”
  • Conflicting provisions read as amended to comply with law

Record Maintenance

  • Producers keep transaction records available for Director’s inspection
  • Nebraska requires 5-year retention of market conduct records (§44-5905(2)(b)(i)(B))

Fraudulent Producer Representation

  • Illegal to claim licensure without passing exam
  • Includes any public communication (ads, business cards, letterhead)
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate policy illustrations/comparisons
  • Includes twisting: false info to induce lapse/surrender/exchange

False Advertising

  • Untrue/deceptive/misleading statements about insurance business = unfair trade practice
  • Applies regardless of medium; intent to deceive not required (§44-1524)

Defamation

  • False/malicious statements harming insurer’s financial reputation
  • Nebraska: must be calculated to injure insurer (§44-1525(3))

Boycott, Coercion and Intimidation

  • Prohibited: concerted acts causing unreasonable restraint/monopoly in insurance business

False Financial Statements

  • Illegal to knowingly file/publish false financial statements about insurer (§44-1525(5))
  • Also illegal: false statements on applications for fee/commission gain (§44-1525(10))

Illegal Inducements

  • Cannot offer unlisted value to induce purchase unless law allows
  • NAIC model permits reasonable non-cash gifts/donations if not conditioned on purchase

Unfair Discrimination

  • Prohibits differing treatment for same-class/same-risk individuals
  • Cannot discriminate based on sex, marital status, race, religion, national origin
  • P&C: cannot deny based solely on geographic location or physical/mental impairment
  • Nebraska bars sex/marital status discrimination (§44-1525(7)(e))

Errors & Omissions

  • Professional liability coverage for honest mistakes causing client financial harm
  • Does NOT cover regulatory violations

Rebating

  • Illegal to give refunds/discounts/favors to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing Commission

  • Allowed between licensed producers in same line
  • Can also pay agencies or non-selling persons per NAIC model

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Distinct from defamation (which targets insurer’s reputation)

Unfair Marketing Practices

  • Department sets standards for disclosure and simplified terms
  • Prohibits false claims of government/organization endorsement
  • Prohibits false claims timeframes for claims payment

Gramm-Leach-Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows bank/investment/insurance consolidation
  • Establishes regulatory framework across federal/state lines

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Limited antitrust exemption (health insurance excluded since 2021, except loss data sharing)

National Association of Insurance Commissioners (NAIC)

  • Governed by state insurance regulators (50 states + DC + 5 territories)
  • Sets standards, best practices, peer review; supports state-based regulation

Fair Credit Reporting Act (FCRA)

  • Regulates use of consumer reports (credit, MIB, investigative) in underwriting
  • Investigative report request: disclose to consumer within 3 days
  • Adverse action: must notify consumer; consumer has 60 days for free report/dispute

Privacy Act of 1974

  • Governs federal agencies only, not private insurers
  • Insurer privacy governed by FCRA, GLBA, state law
  • NAIC model: authorization valid 30 months (life/health/disability) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry protects listed numbers
  • Calls allowed 8 a.m.–9 p.m. local time only
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial email must be labeled as ad, have accurate headers/subject
  • Must include physical address and opt-out option
  • Opt-out must be honored within 10 business days

Insurance Guaranty Association

  • Pays claims when member insurer becomes insolvent
  • Mandatory membership for insurers; funded by assessments
  • NAIC model caps: $500,000/claimant (most claims), $10,000 (unearned premium)

Auto Insurance State Minimum

  • Minimum coverage required to legally drive
  • Structured as split limits: BI/person, BI/incident, PD/incident
  • Nebraska minimum: 25/50/25 ($25k BI/person, $50k BI/incident, $25k PD/incident)

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Nebraska State Regulations & NAIC Insurance Law

Licensing

To apply for a Nebraska resident producer’s license, you must:

  • Be at least 18 years old.
  • Be a Nebraska resident before you submit your application.

Pre-licensing course and exam

Nebraska does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for (Neb. Rev. Stat. § 44-4053(1)).

Fingerprints/background check

The Director reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Nebraska nonresident license without taking Nebraska’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing Education

All states, including Nebraska, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of Nebraska must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company Regulations

An insurance company must be authorized by the Department of Insurance to conduct business in Nebraska. To receive a certificate of authority, the company applies to the Director and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and Surplus Requirement

A company that has been authorized to conduct insurance business in Nebraska must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Nebraska, when a domestic stock insurer’s capital is impaired, the Department may, instead of proceeding immediately, require its shareholders to make good the impairment within a reasonable time not exceeding ninety days (Neb. Rev. Stat. § 44-120).

Duties of the Director of Insurance

The Nebraska Director of Insurance is a state executive position in the Nebraska state government who oversees the Department of Insurance. The Department is responsible for regulating and examining all insurance companies and designated related operations in the state. The Director of Insurance is appointed by the Governor.

The Director is responsible for establishing and enforcing regulations in the Nebraska insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Director finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years. Nebraska examines every domestic insurer at least once every five years (Neb. Rev. Stat. § 44-5904(1)).

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Director does not have the authority to arrest, issue injunctions or sentence jail time. They can get the process started, but It takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In Nebraska, Fraud Prevention Division investigators who are certified law enforcement officers have the authority and power of a peace officer, including to search and arrest with or without a warrant (Neb. Rev. Stat. § 44-6606(2)(a)).

Suspend, Revoke or Non-renew

The Director has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. Nebraska’s ground also covers a Class I, II or III misdemeanor (Neb. Rev. Stat. § 44-4059(1)(f)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Nebraska.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and Desist

If the Director finds that a producer has violated the state’s insurance laws, the Director may order the producer to cease and desist. Receiving a cease and desist order does not mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Director is entitled to notice and an opportunity for a hearing, within time limits set by Nebraska law, and may ask a court to review the final order. In Nebraska the hearing comes first: the Director serves a statement of the charges and a notice of a hearing held at least ten days after service, and only if, after the hearing, a violation is found issues an order to cease and desist (Neb. Rev. Stat. §§ 44-1528(1), 44-1529).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

After a hearing finds an unfair trade practice, the Director of Insurance may order a penalty of up to $1,000 for each violation, not more than $30,000 in all, or, for a violation committed flagrantly in conscious disregard of the law, up to $15,000 for each violation and $150,000 in all (Neb. Rev. Stat. § 44-1529).

Unfair Claims Settlement Practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Director.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Nebraska law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Director’s inspection.

Nebraska’s Insurers Examination Act requires every company or person subject to it to keep market conduct records for five years after the transaction is completed (Neb. Rev. Stat. § 44-5905(2)(b)(i)(B)).

Fraudulent Producer Representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Nebraska, but has not passed the appropriate licensing examination, is in violation of regulation. Any means of public communication - including advertisements, letterheads, circulars, business cards, and other methods of representation - are included in the definition of impersonating a licensed producer.

A producer found guilty of conducting business in Nebraska in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

In Nebraska, an act the Unfair Insurance Trade Practices Act lists, such as false advertising, defamation or misrepresentation, is an unfair trade practice when committed flagrantly and in conscious disregard of the Act, or with such frequency as to indicate a general business practice (Neb. Rev. Stat. § 44-1524).

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Nebraska’s statute reaches such a statement when it is calculated to injure the insurer itself (Neb. Rev. Stat. § 44-1525(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, Coercion and Intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False Financial Statements

In Nebraska, knowingly filing with a public official, or knowingly making, publishing or circulating, a false material statement of fact about an insurer’s financial condition is an unfair trade practice (Neb. Rev. Stat. § 44-1525(5)), and so is making a false or fraudulent statement on or relative to an application for a policy to obtain a fee, commission, money or other benefit (Neb. Rev. Stat. § 44-1525(10)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit.

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Nebraska bars refusing to insure, refusing to continue to insure or limiting coverage solely because of sex or marital status (Neb. Rev. Stat. § 44-1525(7)(e)).

Errors & Omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O only covers honest mistakes resulting in (financial) damage to customers/prospects. There is no coverage for violation of insurance regulation.

Rebating

Nebraska licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing Commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance.

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair Marketing Practices

The Department of Insurance is responsible for establishing minimum standards for the full and fair disclosure of policy content. They also require the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto Insurance State Minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Nebraska. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Nebraska, the state minimum is 25/50/25 which would cover up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $25,000 of Property Damage per incident.

Key points

Licensing

  • Must be 18+ and a Nebraska resident before applying
  • No pre-licensing course required, but must pass exam for lines of authority (§44-4053(1))

Fingerprints/Background Check

  • Director reviews background before issuing license
  • Many states require fingerprints for state/FBI criminal history check

Controlled Business

  • Insurance on producer’s own life/property/family/employer/controlled business
  • License intended for public sales, not primarily controlled business

Non-resident License

  • No Nebraska exam needed if licensed/good standing in home state
  • Requires reciprocity, application, and fees
  • Address change: file within 30 days
  • Moving to new state: apply for resident license within 90 days (no repeat of prelicensing/exam)

Temporary License

  • Issued without exam to keep business serviced (e.g., death/disability of producer, military service designee)
  • May require licensed sponsor
  • Limited to 180 days under NAIC model

Military Service

  • Can request waiver of renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and Reinstatement

  • Must renew on schedule: pay fee + complete CE
  • Lapsed license reinstatement: within 12 months, penalty = double unpaid fee
  • After window closes, must apply as new license

Continuing Education

  • Required for all major lines before renewal
  • Hours set by state law/insurance department

Notice of Change of Name or Address

  • Report address change within 30 days
  • Report administrative actions/criminal prosecutions within 30 days (from final disposition or initial pretrial hearing)
  • Must notify regulator before using assumed name

Company Regulations

  • Must obtain certificate of authority from Director
  • File charter/articles, financial statements, meet capital/surplus requirements

Capital and Surplus Requirement

  • Must maintain minimum capital/surplus to keep certificate of authority
  • Nebraska: impaired capital gives shareholders up to 90 days to correct (§44-120)

Duties of the Director of Insurance

  • Appointed by Governor; oversees Department of Insurance
  • Investigates complaints, refers violations for prosecution
  • Examines insurers at least every 5 years (§44-5904(1))
  • Audits producers as needed, collects fees, issues fines/license actions, approves forms/rates
  • Cannot arrest or issue injunctions/jail time (law enforcement/courts required)

Suspend, Revoke or Non-renew

  • Grounds include: false application info, fraud, felony/Class I-III misdemeanor conviction, unfair trade practices, forging signatures, cheating on exam, prior license revocation elsewhere

Cease and Desist

  • Orders producer to stop specific activity; not a suspension/revocation
  • Nebraska: hearing occurs first (≥10 days after notice), then order if violation found (§§44-1528(1), 44-1529)

Hearing and Penalties

  • Entitled to notice/hearing before action; can appeal to court
  • Civil penalties: up to $1,000/violation, $30,000 total (flagrant: $15,000/violation, $150,000 total) (§44-1529)

Unfair Claims Settlement Practices

  • Violations when flagrant/frequent: delaying claims, failing to investigate, denying without investigation, settling below fair value, using altered application info

Policy Forms

  • Filed with Director; may require approval or allow “file and use”
  • Conflicting provisions read as amended to comply with law

Record Maintenance

  • Producers keep transaction records available for Director’s inspection
  • Nebraska requires 5-year retention of market conduct records (§44-5905(2)(b)(i)(B))

Fraudulent Producer Representation

  • Illegal to claim licensure without passing exam
  • Includes any public communication (ads, business cards, letterhead)
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate policy illustrations/comparisons
  • Includes twisting: false info to induce lapse/surrender/exchange

False Advertising

  • Untrue/deceptive/misleading statements about insurance business = unfair trade practice
  • Applies regardless of medium; intent to deceive not required (§44-1524)

Defamation

  • False/malicious statements harming insurer’s financial reputation
  • Nebraska: must be calculated to injure insurer (§44-1525(3))

Boycott, Coercion and Intimidation

  • Prohibited: concerted acts causing unreasonable restraint/monopoly in insurance business

False Financial Statements

  • Illegal to knowingly file/publish false financial statements about insurer (§44-1525(5))
  • Also illegal: false statements on applications for fee/commission gain (§44-1525(10))

Illegal Inducements

  • Cannot offer unlisted value to induce purchase unless law allows
  • NAIC model permits reasonable non-cash gifts/donations if not conditioned on purchase

Unfair Discrimination

  • Prohibits differing treatment for same-class/same-risk individuals
  • Cannot discriminate based on sex, marital status, race, religion, national origin
  • P&C: cannot deny based solely on geographic location or physical/mental impairment
  • Nebraska bars sex/marital status discrimination (§44-1525(7)(e))

Errors & Omissions

  • Professional liability coverage for honest mistakes causing client financial harm
  • Does NOT cover regulatory violations

Rebating

  • Illegal to give refunds/discounts/favors to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing Commission

  • Allowed between licensed producers in same line
  • Can also pay agencies or non-selling persons per NAIC model

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Distinct from defamation (which targets insurer’s reputation)

Unfair Marketing Practices

  • Department sets standards for disclosure and simplified terms
  • Prohibits false claims of government/organization endorsement
  • Prohibits false claims timeframes for claims payment

Gramm-Leach-Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows bank/investment/insurance consolidation
  • Establishes regulatory framework across federal/state lines

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Limited antitrust exemption (health insurance excluded since 2021, except loss data sharing)

National Association of Insurance Commissioners (NAIC)

  • Governed by state insurance regulators (50 states + DC + 5 territories)
  • Sets standards, best practices, peer review; supports state-based regulation

Fair Credit Reporting Act (FCRA)

  • Regulates use of consumer reports (credit, MIB, investigative) in underwriting
  • Investigative report request: disclose to consumer within 3 days
  • Adverse action: must notify consumer; consumer has 60 days for free report/dispute

Privacy Act of 1974

  • Governs federal agencies only, not private insurers
  • Insurer privacy governed by FCRA, GLBA, state law
  • NAIC model: authorization valid 30 months (life/health/disability) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry protects listed numbers
  • Calls allowed 8 a.m.–9 p.m. local time only
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial email must be labeled as ad, have accurate headers/subject
  • Must include physical address and opt-out option
  • Opt-out must be honored within 10 business days

Insurance Guaranty Association

  • Pays claims when member insurer becomes insolvent
  • Mandatory membership for insurers; funded by assessments
  • NAIC model caps: $500,000/claimant (most claims), $10,000 (unearned premium)

Auto Insurance State Minimum

  • Minimum coverage required to legally drive
  • Structured as split limits: BI/person, BI/incident, PD/incident
  • Nebraska minimum: 25/50/25 ($25k BI/person, $50k BI/incident, $25k PD/incident)

Related readings

  • Casualty Insurance Basics
  • Legal Liability Concepts
  • Common Policy Provisions
  • Underwriting
  • Claims Settlement