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1. General Insurance Concepts
2. Casualty Insurance Basics
3. Legal Liability Concepts
4. Common Policy Provisions
5. Underwriting
6. Claims Settlement
7. Personal Auto Insurance (PAP)
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Nevada State Regulations & NAIC Insurance Law

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Licensing

To apply for a Nevada resident producer’s license, you must:

  • Be at least 18 years old.
  • Be a Nevada resident before you submit your application.

Pre-licensing course and exam

Nevada does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for unless exempt (Nev. Rev. Stat. § 683A.251(1)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Nevada nonresident license without taking Nevada’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including Nevada, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of Nevada must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Division of Insurance to conduct business in Nevada. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in Nevada must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Nevada, the Commissioner must refuse to continue, suspend or revoke the certificate of a foreign insurer that no longer meets the requirements because of a deficiency of capital or surplus, or of a domestic insurer that has failed to cure an impairment of capital or surplus within the time the Commissioner allows (Nev. Rev. Stat. § 680A.190(1)(b)-©).

Duties of the Commissioner of Insurance

The Nevada Commissioner of Insurance is an appointed state executive position in the Nevada state government. The Commissioner oversees the Division of Insurance, which is under the Department of Business and Industry. The stated mission of the insurance division is “To protect the rights of Nevada consumers in their experiences with the insurance industry and to ensure the financial solvency of insurers.”

The Commissioner of Insurance is appointed by the Director of the Nevada Department of Business and Industry, who is appointed by the Governor.

The Commissioner is responsible for establishing and enforcing regulations in the Nevada insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

The division also reviews programs operated by self-insured employers for worker’s compensation.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions or sentence jail time. They can get the process started, but It takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. Nevada’s ground also covers a crime involving theft, fraud, dishonesty or moral turpitude (Nev. Rev. Stat. § 683A.451(6)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Nevada.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. The recipient of a cease and desist order has not had his/her registration suspended or revoked, but is required to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Nevada law, and may ask a court to review the final order. In Nevada the hearing comes first: the Commissioner serves a statement of the charges and notice of a hearing, with written notice at least 20 days in advance, and issues a cease and desist order only after the hearing (Nev. Rev. Stat. §§ 686A.160, 686A.183(1), 679B.320(1)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes. In Nevada, after a hearing finds an unfair practice, the Commissioner orders the person to cease and desist and, if the person knew or reasonably should have known of the violation, may impose a fine of up to $5,000 per act, or up to $500 per act for a licensed agent or broker (Nev. Rev. Stat. § 686A.183(1)(a)).

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Nevada law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Nevada requires a producer’s records to be open to the Commissioner’s examination at all times, and the records of a particular policy or contract may be destroyed 3 years after the policy or contract expires (Nev. Rev. Stat. § 683A.351(2)-(3)).

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Nevada, but has not passed the appropriate licensing examination is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Nevada in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Nevada’s statute reaches any oral or written statement that is false, or maliciously critical of or derogatory to an insurer, and that is calculated to injure any person engaged or proposing to engage in the business of insurance (Nev. Rev. Stat. § 686A.080). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Any licensed producer who makes false statements containing inaccurate material facts or false statements on an application for insurance is in violation of the state’s unfair trade practices law.

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit. Nevada allows prizes, gifts, meals, event tickets and other items worth up to $100 in aggregate per policyholder or prospect in a calendar year, in life and health insurance and in property and casualty insurance alike (Nev. Rev. Stat. §§ 686A.110(2), 686A.130(2)).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind.

Errors & Omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O only covers honest mistakes resulting in (financial) damage to customers/prospects. There is no coverage for violation of insurance regulation.

Rebating

Nevada licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance. In property and casualty insurance, Nevada allows a premium reduction to the extent provided for in an applicable filing with the Commissioner (Nev. Rev. Stat. § 686A.130(1)).

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Nevada’s rule is narrower: an appointed producer may pay a commission for selling, soliciting or negotiating insurance only to a licensed and appointed producer of the insurer with whom the insurance was placed, or to a licensed producer acting as a broker (Nev. Rev. Stat. § 683A.325(1)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Division of Insurance is responsible for establishing minimum standards for the full and fair disclosure of policy content. They also require the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto insurance state minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Nevada. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Nevada, the state minimum is 25/50/20, which covers up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $20,000 of Property Damage per incident.

Licensing

  • Minimum age: 18; must be Nevada resident before applying
  • Must pass exams for lines applied for unless exempt (NRS § 683A.251(1))

Pre-licensing course and exam

  • No specific Nevada pre-licensing course requirement
  • Must pass exam for lines of authority unless exempt

Fingerprints/background check

  • Commissioner reviews background before licensing
  • Fingerprints often required for state/FBI criminal history check

Controlled business

  • Controlled business: insurance on producer’s own/family/employer/controlled business interests
  • License intended for selling to public; states restrict licenses used mainly for controlled business

Non-resident license

  • Nonresident license granted without Nevada exam if:
    • Licensed and in good standing in home state
    • Application/fees submitted
    • Home state offers reciprocity
  • Change of address: file within 30 days with certification
  • Moving to new state: apply for resident license within 90 days; no repeat of prelicensing/exam for held lines

Temporary license

  • Issued without exam to keep business serviced (death/disability of producer, military service designee)
  • Regulator may require licensed sponsor
  • NAIC model: max 180 days

Military service

  • Waiver available for renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and reinstatement

  • Must renew by paying fee + completing CE by due date
  • Each state sets its own cycle
  • NAIC model: reinstate within 12 months for double the fee; after that, must requalify

Continuing education

  • Required in all states, including Nevada, to renew major lines license
  • Hours set by state law/published by insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative actions/criminal prosecutions within 30 days of final disposition/pretrial hearing
  • Must notify regulator before using assumed business name

Company regulations

  • Insurer must obtain certificate of authority from Division of Insurance
  • Must file charter/articles, financial statements, meet capital/surplus requirements

Capital and surplus requirement

  • Certificate valid only if minimum capital/surplus maintained
  • Nevada Commissioner must suspend/revoke certificate for deficient foreign insurers or uncured impairment in domestic insurers (NRS § 680A.190(1)(b)-©)

Duties of the Commissioner of Insurance

  • Appointed by Director of Dept. of Business and Industry (who is appointed by Governor)
  • Oversees Division of Insurance; protects consumers, ensures insurer solvency
  • Duties: investigate complaints, monitor insurers, examine finances (every 5 years per NAIC model), audit producer records, collect fees, issue fines, approve forms/rates
  • Cannot arrest, issue injunctions, or sentence jail time (requires law officer/court)

Suspend, revoke or non-renew

  • Grounds include: false application info, fraud, felony conviction (Nevada: also theft/fraud/dishonesty/moral turpitude - NRS § 683A.451(6)), unfair trade practices, misappropriation of funds, prior license revocation elsewhere, exam cheating

Cease and desist

  • Orders violator to stop/limit activity
  • Does not suspend/revoke license

Hearing and penalties

  • Entitled to notice and hearing before Commissioner acts
  • Nevada: 20 days advance written notice; hearing occurs before cease and desist order (NRS §§ 686A.160, 686A.183(1), 679B.320(1))
  • Civil penalties possible; Nevada: up to $5,000/act (general) or $500/act (licensed agent/broker) (NRS § 686A.183(1)(a))

Unfair claims settlement practices

  • Violations when flagrant/frequent, indicating business practice
  • Includes: delaying claims, failing to investigate, altering application info without consent, denying without investigation, settling below fair market value

Policy forms

  • Insurers file forms with Commissioner
  • May require approval or allow “file and use”
  • Conflicting provisions read as amended to conform to law

Record maintenance

  • Producers keep transaction records, available for Commissioner inspection
  • Nevada: records destroyable 3 years after policy expires (NRS § 683A.351(2)-(3))

Fraudulent producer representation

  • Illegal to represent as licensed without passing exam
  • Applies to all public communications (ads, cards, letterhead)
  • Violation can lead to suspension/revocation of other licenses

Misrepresentation

  • Prohibited: inaccurate policies/quotes/illustrations, incomplete benefit comparisons, inducing lapse/surrender through false info (twisting)

False advertising

  • Untrue, deceptive, or misleading statements about insurance business prohibited
  • Applies across all media
  • Test: whether statement is misleading, not intent

Defamation

  • False or maliciously derogatory statements about insurer’s financial condition, meant to injure
  • Nevada statute covers any person in insurance business (NRS § 686A.080)

Boycott, coercion and intimidation

  • Prohibited: agreements/actions causing unreasonable restraint or monopoly in insurance business

False financial statements

  • Prohibited: false material statements on insurance applications

Illegal inducements

  • Cannot offer non-policy items of value to induce purchase unless expressly allowed
  • NAIC model: allows reasonable non-cash gifts/meals/donations, not conditioned on purchase
  • Nevada: up to $100 aggregate per policyholder/prospect per year (NRS §§ 686A.110(2), 686A.130(2))

Unfair discrimination

  • Prohibited: differing treatment of same-class/equal-risk individuals in rates/benefits/terms
  • Cannot refuse/limit coverage based on sex, marital status, race, religion, national origin
  • P&C: cannot refuse based solely on geographic location (unless justified) or physical/mental impairment

Errors & Omissions

  • E&O insurance: professional liability protection for agents
  • Covers honest mistakes causing financial damage
  • Does NOT cover regulatory violations

Rebating

  • Prohibited: giving refunds/discounts/credits to induce purchase
  • Nevada: P&C premium reduction allowed only if filed with Commissioner (NRS § 686A.130(1))

Sharing commission

  • Allowed between licensed producers in same line
  • NAIC model: broader (agencies, non-sellers allowed)
  • Nevada: narrower — only to licensed/appointed producer of same insurer or licensed broker (NRS § 683A.325(1))

Twisting

  • Misrepresentation inducing lapse/surrender/exchange of policy
  • Distinct from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • Division sets standards for full/fair disclosure and standardized terminology
  • Prohibited: false claims of government/organization endorsement; false claims-payment timeframes

Gramm-Leach Bliley Act (GLBA)

  • Repealed Glass-Steagall Act of 1933
  • Allows merging of banks, investment firms, insurance companies
  • Established federal/state regulatory framework

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Grants limited antitrust exemption
  • Since 2021: exemption excludes health insurance (except narrow data-sharing) (15 U.S.C. § 1013©)

National Association of Insurance Commissioners (NAIC)

  • Standard-setting body governed by state insurance commissioners
  • Establishes standards, conducts peer review, coordinates regulation
  • Forms national system of state-based insurance regulation

Fair Credit Reporting Act

  • Regulates consumer reporting agencies/reports used in underwriting
  • Investigative report requests: disclose to consumer within 3 days
  • Adverse action: must notify consumer; consumer has 60 days to request free report/dispute

Privacy Act of 1974

  • Governs federal agencies’ handling of personal info; doesn’t apply to private insurers
  • Insurer info use governed by FCRA, GLBA, state privacy law
  • NAIC model: authorization valid max 30 months (life/health/disability) or 1 year (P&C)

Telemarketing

  • National Do Not Call Registry protects listed numbers
  • Calls allowed only 8am-9pm local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial email must be labeled as ad, have accurate headers/subject
  • Must include sender’s physical address
  • Opt-out must be honored within 10 business days

Insurance guaranty association

  • Pays covered claims when member insurer becomes insolvent
  • Funded by member insurer assessments
  • NAIC model caps: $500,000 per claimant (most claims), $10,000 for unearned premium

Auto insurance state minimum

  • Minimum coverage required to legally drive
  • Split limit format: BI per person / BI per incident / PD per incident
  • Nevada minimum: 25/50/20 ($25K/$50K/$20K)

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Nevada State Regulations & NAIC Insurance Law

Licensing

To apply for a Nevada resident producer’s license, you must:

  • Be at least 18 years old.
  • Be a Nevada resident before you submit your application.

Pre-licensing course and exam

Nevada does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for unless exempt (Nev. Rev. Stat. § 683A.251(1)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Nevada nonresident license without taking Nevada’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including Nevada, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of Nevada must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Division of Insurance to conduct business in Nevada. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in Nevada must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Nevada, the Commissioner must refuse to continue, suspend or revoke the certificate of a foreign insurer that no longer meets the requirements because of a deficiency of capital or surplus, or of a domestic insurer that has failed to cure an impairment of capital or surplus within the time the Commissioner allows (Nev. Rev. Stat. § 680A.190(1)(b)-©).

Duties of the Commissioner of Insurance

The Nevada Commissioner of Insurance is an appointed state executive position in the Nevada state government. The Commissioner oversees the Division of Insurance, which is under the Department of Business and Industry. The stated mission of the insurance division is “To protect the rights of Nevada consumers in their experiences with the insurance industry and to ensure the financial solvency of insurers.”

The Commissioner of Insurance is appointed by the Director of the Nevada Department of Business and Industry, who is appointed by the Governor.

The Commissioner is responsible for establishing and enforcing regulations in the Nevada insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

The division also reviews programs operated by self-insured employers for worker’s compensation.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions or sentence jail time. They can get the process started, but It takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. Nevada’s ground also covers a crime involving theft, fraud, dishonesty or moral turpitude (Nev. Rev. Stat. § 683A.451(6)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Nevada.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. The recipient of a cease and desist order has not had his/her registration suspended or revoked, but is required to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Nevada law, and may ask a court to review the final order. In Nevada the hearing comes first: the Commissioner serves a statement of the charges and notice of a hearing, with written notice at least 20 days in advance, and issues a cease and desist order only after the hearing (Nev. Rev. Stat. §§ 686A.160, 686A.183(1), 679B.320(1)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes. In Nevada, after a hearing finds an unfair practice, the Commissioner orders the person to cease and desist and, if the person knew or reasonably should have known of the violation, may impose a fine of up to $5,000 per act, or up to $500 per act for a licensed agent or broker (Nev. Rev. Stat. § 686A.183(1)(a)).

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Nevada law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Nevada requires a producer’s records to be open to the Commissioner’s examination at all times, and the records of a particular policy or contract may be destroyed 3 years after the policy or contract expires (Nev. Rev. Stat. § 683A.351(2)-(3)).

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in Nevada, but has not passed the appropriate licensing examination is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Nevada in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Nevada’s statute reaches any oral or written statement that is false, or maliciously critical of or derogatory to an insurer, and that is calculated to injure any person engaged or proposing to engage in the business of insurance (Nev. Rev. Stat. § 686A.080). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Any licensed producer who makes false statements containing inaccurate material facts or false statements on an application for insurance is in violation of the state’s unfair trade practices law.

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit. Nevada allows prizes, gifts, meals, event tickets and other items worth up to $100 in aggregate per policyholder or prospect in a calendar year, in life and health insurance and in property and casualty insurance alike (Nev. Rev. Stat. §§ 686A.110(2), 686A.130(2)).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind.

Errors & Omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O only covers honest mistakes resulting in (financial) damage to customers/prospects. There is no coverage for violation of insurance regulation.

Rebating

Nevada licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance. In property and casualty insurance, Nevada allows a premium reduction to the extent provided for in an applicable filing with the Commissioner (Nev. Rev. Stat. § 686A.130(1)).

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Nevada’s rule is narrower: an appointed producer may pay a commission for selling, soliciting or negotiating insurance only to a licensed and appointed producer of the insurer with whom the insurance was placed, or to a licensed producer acting as a broker (Nev. Rev. Stat. § 683A.325(1)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Division of Insurance is responsible for establishing minimum standards for the full and fair disclosure of policy content. They also require the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto insurance state minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Nevada. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Nevada, the state minimum is 25/50/20, which covers up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $20,000 of Property Damage per incident.

Key points

Licensing

  • Minimum age: 18; must be Nevada resident before applying
  • Must pass exams for lines applied for unless exempt (NRS § 683A.251(1))

Pre-licensing course and exam

  • No specific Nevada pre-licensing course requirement
  • Must pass exam for lines of authority unless exempt

Fingerprints/background check

  • Commissioner reviews background before licensing
  • Fingerprints often required for state/FBI criminal history check

Controlled business

  • Controlled business: insurance on producer’s own/family/employer/controlled business interests
  • License intended for selling to public; states restrict licenses used mainly for controlled business

Non-resident license

  • Nonresident license granted without Nevada exam if:
    • Licensed and in good standing in home state
    • Application/fees submitted
    • Home state offers reciprocity
  • Change of address: file within 30 days with certification
  • Moving to new state: apply for resident license within 90 days; no repeat of prelicensing/exam for held lines

Temporary license

  • Issued without exam to keep business serviced (death/disability of producer, military service designee)
  • Regulator may require licensed sponsor
  • NAIC model: max 180 days

Military service

  • Waiver available for renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and reinstatement

  • Must renew by paying fee + completing CE by due date
  • Each state sets its own cycle
  • NAIC model: reinstate within 12 months for double the fee; after that, must requalify

Continuing education

  • Required in all states, including Nevada, to renew major lines license
  • Hours set by state law/published by insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative actions/criminal prosecutions within 30 days of final disposition/pretrial hearing
  • Must notify regulator before using assumed business name

Company regulations

  • Insurer must obtain certificate of authority from Division of Insurance
  • Must file charter/articles, financial statements, meet capital/surplus requirements

Capital and surplus requirement

  • Certificate valid only if minimum capital/surplus maintained
  • Nevada Commissioner must suspend/revoke certificate for deficient foreign insurers or uncured impairment in domestic insurers (NRS § 680A.190(1)(b)-©)

Duties of the Commissioner of Insurance

  • Appointed by Director of Dept. of Business and Industry (who is appointed by Governor)
  • Oversees Division of Insurance; protects consumers, ensures insurer solvency
  • Duties: investigate complaints, monitor insurers, examine finances (every 5 years per NAIC model), audit producer records, collect fees, issue fines, approve forms/rates
  • Cannot arrest, issue injunctions, or sentence jail time (requires law officer/court)

Suspend, revoke or non-renew

  • Grounds include: false application info, fraud, felony conviction (Nevada: also theft/fraud/dishonesty/moral turpitude - NRS § 683A.451(6)), unfair trade practices, misappropriation of funds, prior license revocation elsewhere, exam cheating

Cease and desist

  • Orders violator to stop/limit activity
  • Does not suspend/revoke license

Hearing and penalties

  • Entitled to notice and hearing before Commissioner acts
  • Nevada: 20 days advance written notice; hearing occurs before cease and desist order (NRS §§ 686A.160, 686A.183(1), 679B.320(1))
  • Civil penalties possible; Nevada: up to $5,000/act (general) or $500/act (licensed agent/broker) (NRS § 686A.183(1)(a))

Unfair claims settlement practices

  • Violations when flagrant/frequent, indicating business practice
  • Includes: delaying claims, failing to investigate, altering application info without consent, denying without investigation, settling below fair market value

Policy forms

  • Insurers file forms with Commissioner
  • May require approval or allow “file and use”
  • Conflicting provisions read as amended to conform to law

Record maintenance

  • Producers keep transaction records, available for Commissioner inspection
  • Nevada: records destroyable 3 years after policy expires (NRS § 683A.351(2)-(3))

Fraudulent producer representation

  • Illegal to represent as licensed without passing exam
  • Applies to all public communications (ads, cards, letterhead)
  • Violation can lead to suspension/revocation of other licenses

Misrepresentation

  • Prohibited: inaccurate policies/quotes/illustrations, incomplete benefit comparisons, inducing lapse/surrender through false info (twisting)

False advertising

  • Untrue, deceptive, or misleading statements about insurance business prohibited
  • Applies across all media
  • Test: whether statement is misleading, not intent

Defamation

  • False or maliciously derogatory statements about insurer’s financial condition, meant to injure
  • Nevada statute covers any person in insurance business (NRS § 686A.080)

Boycott, coercion and intimidation

  • Prohibited: agreements/actions causing unreasonable restraint or monopoly in insurance business

False financial statements

  • Prohibited: false material statements on insurance applications

Illegal inducements

  • Cannot offer non-policy items of value to induce purchase unless expressly allowed
  • NAIC model: allows reasonable non-cash gifts/meals/donations, not conditioned on purchase
  • Nevada: up to $100 aggregate per policyholder/prospect per year (NRS §§ 686A.110(2), 686A.130(2))

Unfair discrimination

  • Prohibited: differing treatment of same-class/equal-risk individuals in rates/benefits/terms
  • Cannot refuse/limit coverage based on sex, marital status, race, religion, national origin
  • P&C: cannot refuse based solely on geographic location (unless justified) or physical/mental impairment

Errors & Omissions

  • E&O insurance: professional liability protection for agents
  • Covers honest mistakes causing financial damage
  • Does NOT cover regulatory violations

Rebating

  • Prohibited: giving refunds/discounts/credits to induce purchase
  • Nevada: P&C premium reduction allowed only if filed with Commissioner (NRS § 686A.130(1))

Sharing commission

  • Allowed between licensed producers in same line
  • NAIC model: broader (agencies, non-sellers allowed)
  • Nevada: narrower — only to licensed/appointed producer of same insurer or licensed broker (NRS § 683A.325(1))

Twisting

  • Misrepresentation inducing lapse/surrender/exchange of policy
  • Distinct from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • Division sets standards for full/fair disclosure and standardized terminology
  • Prohibited: false claims of government/organization endorsement; false claims-payment timeframes

Gramm-Leach Bliley Act (GLBA)

  • Repealed Glass-Steagall Act of 1933
  • Allows merging of banks, investment firms, insurance companies
  • Established federal/state regulatory framework

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Grants limited antitrust exemption
  • Since 2021: exemption excludes health insurance (except narrow data-sharing) (15 U.S.C. § 1013©)

National Association of Insurance Commissioners (NAIC)

  • Standard-setting body governed by state insurance commissioners
  • Establishes standards, conducts peer review, coordinates regulation
  • Forms national system of state-based insurance regulation

Fair Credit Reporting Act

  • Regulates consumer reporting agencies/reports used in underwriting
  • Investigative report requests: disclose to consumer within 3 days
  • Adverse action: must notify consumer; consumer has 60 days to request free report/dispute

Privacy Act of 1974

  • Governs federal agencies’ handling of personal info; doesn’t apply to private insurers
  • Insurer info use governed by FCRA, GLBA, state privacy law
  • NAIC model: authorization valid max 30 months (life/health/disability) or 1 year (P&C)

Telemarketing

  • National Do Not Call Registry protects listed numbers
  • Calls allowed only 8am-9pm local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial email must be labeled as ad, have accurate headers/subject
  • Must include sender’s physical address
  • Opt-out must be honored within 10 business days

Insurance guaranty association

  • Pays covered claims when member insurer becomes insolvent
  • Funded by member insurer assessments
  • NAIC model caps: $500,000 per claimant (most claims), $10,000 for unearned premium

Auto insurance state minimum

  • Minimum coverage required to legally drive
  • Split limit format: BI per person / BI per incident / PD per incident
  • Nevada minimum: 25/50/20 ($25K/$50K/$20K)

Related readings

  • Casualty Insurance Basics
  • Legal Liability Concepts
  • Common Policy Provisions
  • Underwriting
  • Claims Settlement