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1. General Insurance Concepts
2. Casualty Insurance Basics
3. Legal Liability Concepts
4. Common Policy Provisions
5. Underwriting
6. Claims Settlement
7. Personal Auto Insurance (PAP)
8. Commercial General Liability (CGL)
9. Commercial Auto Insurance
10. Crime and Professional Liability
11. Businessowners Policy: Section II Liability
12. Business Owners Policy (BOP) & Workers Comp
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2. Casualty Insurance Basics
Achievable Casualty

Casualty Insurance Basics

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Basic Casualty Insurance Terms and Related Concepts

Loss is a reduction in the value of property. In property and liability insurance, a loss can involve:

  • Damage to property, or
  • A monetary loss that results from legal action

There are two basic classifications of loss:

  • Direct loss: an actual physical loss to property
  • Indirect loss: an additional loss that results from a direct loss

Indirect loss is also called a resultant loss.

Direct loss

A direct loss involves direct physical damage to property caused by a covered peril. Examples include damage caused by:

  • Fire
  • Falling objects
  • Collision
  • Civil commotion
  • Smoke
  • Vandalism
  • Flood

Property insurance policies generally cover direct loss to an insured’s property unless the property or the peril is excluded.

Indirect loss

An indirect loss is an additional loss that results from a direct physical loss to property.

For example, if an insured’s home is damaged by fire and is unlivable for 6 weeks, the insured may incur additional living expenses (such as staying in a motel) while repairs are completed.

Other types of indirect loss discussed later in this text include:

  • Loss of income
  • Loss of rent
  • Rental value
  • Loss of use

Proximate Cause

Proximate cause is also called the efficient cause of loss. It isn’t necessarily the first or most obvious cause. Instead, it’s the cause that sets a chain of events in motion (a “domino effect”) that leads to the loss.

As a general rule, for a loss to be covered by an insurance policy, the covered peril must be the proximate (original) cause. A covered peril that appears later in a chain of events an excluded peril set in motion does not by itself make the loss covered. Property forms exclude certain perils “regardless of any other cause or event contributing concurrently or in any sequence to the loss,” and they cover a later loss, such as a fire that follows an earthquake, only where an exception in the form says so.

Contract of Indemnity

Property and liability insurance policies are contracts of indemnity. This means an insured is entitled to recover payment only to the extent of the economic loss incurred.

The principle of indemnity states that no one should profit from an insurance claim. Insurance is designed to restore the insured to the same financial condition that existed prior to the loss.

The principle of indemnity is controlled by and related to other concepts, including:

  • Insurable interest
  • Subrogation
  • Other insurance
  • Depreciation
  • Actual cash value

Insurable interest

A basic rule of insurance is that before an individual can benefit from insurance, he/she must have a legitimate interest in the preservation of the life or property insured. This requirement is called insurable interest.

An individual is always presumed to have an insurable interest in his/her own life and/or property. Therefore, anyone who is legally capable may apply for an insurance policy on themselves.

An individual is also considered to have an insurable interest in the life of a close blood relative or spouse (but not necessarily their property).

Insurable interest can also be based on a financial relationship. For example, a bank that holds the mortgage on a debtor house would have an insurable interest in the house until the mortgage is paid off.

With life insurance, insurable interest need only exist at time of application. This differs from property insurance, which requires that an insurable interest exist at the time of loss.

Subrogation

Subrogation is especially applicable in auto insurance. When an insured enters into an insurance contract with the insurer, he/she assigns to the insurer the right of action against an at-fault party. This is also known as the transfer of rights of recovery requirement.

Other Insurance

Some insureds may have coverage through two or more policies. When this happens, claim examiners must communicate with each other to make sure the combined amount paid does not exceed 100% of the actual loss.

Most insurance policies include a clause or provision relating to coverage by other insurance. The purpose is to prevent an insured from profiting due to the ownership of multiple policies and to prevent a violation of the principle of indemnity. Common types of clauses include:

Pro Rata

  • Each policy pays a proportional share of the loss. Assume XYZ Mutual provides $70,000 of coverage on an insured property and ABC Casualty provides $30,000 of coverage on the same property. Since XYZ Mutual provides 70% of the total coverage, it will pay 70% of the loss; ABC Casualty will pay 30%.

Primary and Excess

  • A primary policy pays first, up to its limits, as though no other insurance existed. An excess policy pays only after the primary insurance is exhausted, so the two together pay no more than the actual loss. For example, when an insured borrows someone else’s car, the owner’s auto policy is primary and the borrower’s own policy applies as excess.

Nonconcurrency

  • Policies are nonconcurrent when they cover the same risk but on different terms, such as different property, perils or locations. For example, Jude owns two fire policies. One covers a building and its contents; the other covers the contents only. Nonconcurrent policies make it harder to share a loss, because each insurer’s share turns on what its own policy covers.

Actual Cash Value

Actual cash value supports the principle of indemnity by limiting recovery to the amount of the actual loss incurred, regardless of how much insurance is purchased.

ACV is defined more specifically as replacement cost minus depreciation. Depreciation is the reduction in the value of property over time due to use, wear and tear, and obsolescence.

Most property insurance policies protect the insured’s property only. Such contracts are referred to as mono-line policies. If casualty or liability protection is also provided under the same contract, a multiple-line policy has been created.

Liability or casualty insurance protects an insured against injury or damage claims made by another party. An insured may have legal liability as a result of:

  • Negligence
  • Contractual obligations
  • Liability imposed by law

Any person or entity owning property or a business is legally responsible for bodily injury or property damage to others arising out of his/her personal or business activities. Liability insurance covers an insured for his/her legal responsibility for bodily injury or property damage to others.

Liability protection is sometimes referred to as third-party coverage. Property insurance contracts involve two parties (the insured and the insurer). Liability insurance also involves a third party: the person sustaining an injury who may take legal action against the insured. While a liability insurance contract is a two-party contract, it may make claim payments to a third party.

Liability policies provide coverage up to stated limits. Coverage may be provided on a:

  • Single limit
  • Split limit
  • Aggregate limit basis

An individual has legal liability for damage to others if he/she has been negligent. Negligence involves the failure to demonstrate the care required by a reasonable person (prudent person doctrine). For negligence to exist, four elements must be present:

  1. A duty of an insured is owed to the public.
  2. A breach of the above duty occurs (and is not intentional).
  3. Some form of injury or damage results from the breach.
  4. The act (or failure to act) is the reason for the injury or damage.

Certain defenses may be used to reduce or eliminate the insured’s legal liability for negligence. Such defenses include, but are not limited to:

Contributory Negligence

  • This is a common defense which will prevent an injured third party from recovering damages from an insured if the injured party was in any way responsible for the loss.

Comparative Negligence

  • Under this defense, the court determines the negligence of each party and awards damages proportionately.

Last Clear Chance

  • This defense will favor the insured if it can be determined that the injured party had a “distinct chance” to avoid the loss or injury.

Assumption of Risk

  • Under this defense, an insured is absolved of any liability if the injured third party assumed the risk of injury voluntarily.

Superseding (or Intervening) Cause

  • Under this defense, an insured may be released from liability if an independent event breaks the chain of causation and becomes the dominant cause of the injury.

Accident and Occurrence Limits

Casualty policies sometimes provide coverage based on a maximum limit of liability “per accident” or “per occurrence.”

  • An accident is a single event.
  • An occurrence involves continued exposure.

Cancellation

When a policy is canceled midterm, unearned premiums must be refunded to a policy owner.

  • A pro-rata refund is due if the insurer cancels.
  • If the policy owner cancels, the refund may be less than pro rata (a short-rate refund).

Whenever a policy is canceled by an insurer, written notice stating the date the cancellation takes effect must be mailed or delivered to the first named insured, in advance, at the last mailing address known to the insurer.

Vacancy and Unoccupancy

Vacancy means that a building, residence, or insured premises is empty or unfurnished, and there is no intent to return to the property by the insured, as interpreted by the insurer.

Unoccupied means that no one is present, but the building is furnished in some capacity; there may be an intent to return on the part of the insured.

Appraisal

With Casualty insurance, appraisal applies when the insured and insurer do not agree on the amount of the loss. The policy provides that each party selects a competent and impartial appraiser, and the two appraisers select an umpire. If the appraisers do not agree on the amount of the loss, they submit their differences to the umpire, and a decision agreed to by any two of the three is binding.

The appraisal procedure is not used when the insurer and insured disagree over whether a loss is covered under the policy. Arbitration is a separate process. In the personal auto policy, uninsured motorist coverage allows it, if both parties agree, when the insured and the insurer disagree on whether the insured is legally entitled to recover damages or on the amount of those damages. A dispute over coverage may not be arbitrated under that provision.

With arbitration, the insured and insurer each select a disinterested party (arbitrators). These two arbitrators then select a disinterested or uninterested third party. A decision agreed to by at least two of the arbitrators is binding on whether the insured is legally entitled to recover damages. It binds on the amount of damages only up to the minimum bodily injury limit of the financial responsibility law of the state where the covered auto is principally garaged; if the amount exceeds that limit, either party may demand a trial within 60 days of the decision.

Property policies and auto physical damage coverage settle a dispute over the amount of a loss by appraisal, not arbitration. In liability insurance, disputes go to court.

Assignment

Before an insured can assign a property insurance policy to another, he/she must obtain the insurer’s written consent. Because property and casualty contracts are personal contracts, the insured cannot transfer a policy unless the insurer provides written permission.

Salvage

Salvage allows the insurer to take title to damaged property and recoup some of the money paid when a total loss is paid.

In other words, if an auto is totaled, the insurer may sell all or part of the vehicle for salvage to recover part of the amount paid to the insured.

Lesson Summary

Loss in property and casualty insurance refers to a reduction in the value of property due to damage or monetary loss from legal action. There are two classifications:

  • Direct Loss: Involves actual physical loss to property caused by covered perils like fire or vandalism.
  • Indirect Loss: Additional loss resulting from a direct loss, such as additional living expenses due to property damage.

Other related concepts include:

  • Proximate Cause: The primary cause of loss leading to damage.
  • Contract of Indemnity: Insurance policies aim to indemnify the insured up to the extent of economic loss, preventing profiting from claims.
  • Insurable Interest: Before benefiting from insurance, one must have a legitimate interest in the life or property insured.
  • Subrogation: The insured assigns their right of action against an at-fault party to the insurer.
  • Actual Cash Value: Method of loss valuation detailing the replacement cost minus depreciation.
  • Liability Insurance: Protects against injury or damage claims involving legal liability for negligent actions.

Defenses for reducing or eliminating liability in negligence cases include:

  • Contributory Negligence
  • Comparative Negligence
  • Last Clear Chance
  • Assumption of Risk
  • Superseding (intervening) cause

Additional concepts in Casualty insurance involve limits of liability, cancellation policies, vacancy, unoccupancy, appraisal, assignment, and salvage.

Chapter Vocabulary

Definitions
Actual Cash Value (ACV)
Payment value for indemnification due to loss or damage of property; in most cases, it is replacement cost minus depreciation
Appraisal
A survey to determine a property’s insurable value or the amount of a loss.
Assignment
The transfer of a legal right of interest in an insurance contract to another person.
Cancellable Policy
A policy that may be terminated either by the insured or the insurance company by notification to the other party in accordance with the terms of the policy.
Cancellation
When an insurer cancels a policy, the unearned premium is refunded pro rata. When the insured cancels, the refund may be less than pro rata (a short-rate refund).
Contributory Negligence
When an injured person contributes to their own injuries or damage, they won’t be able to recover from the other involved, at-fault party.
Direct Loss
Damage to covered real or personal property caused by a covered peril.
Indemnity, Principle of
A general legal principle related to insurance that holds that the individual recovering under an insurance policy should be restored to the approximate financial position he or she was in prior to the loss. Legal principle limiting compensation for damages to be equivalent to the losses incurred.
Indirect Loss
Loss that is the result or consequence of a direct loss. Also called consequential Loss.
Loss Ratio
The percentage of incurred losses to earned premiums.
Market Value
Fair value or the price that could be derived from the current sale of an asset.
Negligence
Failure to exercise reasonable consideration resulting in loss or damage to oneself or others.
Noncancellable
A policy that an insurance company is not permitted to terminate or amend during its term (except for non-payment of a premium).
Occurrence
An accident, including injurious exposure to conditions, which results, during the policy period in bodily injury or property damage neither expected or intended from the standpoint of the insured.
Occurrence Limit
Maximum amount payable by the insurer for any one occurrence.
Other Insurance Clause
Provision in property and casualty policies specifying how loss is shared when more than one policy covers the same risk.
Primary Insurance
Coverage that takes precedence when more than one policy covers the same loss.
Pro-rata Cancellation
When a policy is canceled midterm, unearned premiums must be refunded to the policy owner. A pro-rata refund is due if the insurer cancels.
Proximate Cause
The dominant or primary peril that sets in motion an unbroken chain of events leading to a loss.
Replacement Cost
The cost of replacing property without a reduction for depreciation due to normal wear and tear.
Salvage
A concept which allows the insurer to take title to the damaged property and recoup some of the money paid resulting from a covered peril if a total loss paid. The insurer has salvage rights once a loss payment has been made.
Standard Risk
A person who, according to a company’s underwriting standards, is considered a normal risk and insurable at standard rates. High or low-risk candidates may qualify for extra or discounted rates based on their deviation from the standard.
Subrogation
Situation where an insurer, on behalf of the insured, has a legal right to bring a liability suit against a third party who caused losses to the insured. Insurer maintains the right to seek reimbursement for losses incurred by insurer at the fault of a third party.
Subrogation Clause
Section of insurance policies giving an insurer the right to take legal action against a third party responsible for a loss to an insured for which a claim has been paid.
Substandard Risk
Risks deemed undesirable due to medical condition or hazardous occupation requiring the use of a waiver, a special policy form, or a higher premium charge.
Third Party
Person other than the insured or insurer who has incurred losses or is entitled to receive payment due to acts or omissions of the insured.
Unoccupied
Insured premises are at least partially furnished, and there may be intent for the tenant to return.
Vacant
Insured premises is empty or unfurnished and there is no intent to return to the property by the insured.

Loss Classifications

  • Direct loss: physical damage from a covered peril (fire, vandalism, flood, etc.)
  • Indirect/resultant loss: additional loss stemming from a direct loss (e.g., additional living expenses, loss of rent/income/use)
  • Covered perils apply unless excluded

Proximate Cause

  • Also called efficient cause of loss; the event that sets the chain reaction leading to loss
  • As a general rule, the covered peril must be the proximate cause; a form may expressly cover a later loss (fire after an earthquake)
  • Policies often exclude losses where an excluded peril set events in motion, regardless of later causes

Principle of Indemnity & Related Concepts

  • Insured restored to pre-loss financial position only—no profiting from claims
  • Supported by insurable interest, subrogation, other insurance clauses, depreciation, and ACV

Insurable Interest

  • Must have legitimate stake in insured life/property
  • Presumed for self, close relatives/spouse (life only), or financial interest (e.g., mortgage holder)
  • Life insurance: needed only at application; property insurance: needed at time of loss

Subrogation

  • Insurer gains insured’s right to pursue at-fault third party after paying claim
  • Known as “transfer of rights of recovery”

Other Insurance Clauses

  • Pro rata: each insurer pays proportional share based on coverage amount
  • Primary/Excess: primary pays first up to its limit; excess pays after primary is exhausted
  • Nonconcurrency: policies cover same risk under different terms, complicating loss-sharing

Actual Cash Value (ACV)

  • ACV=ReplacementCost−Depreciation
  • Limits recovery to actual loss, supporting indemnity principle
  • Mono-line policies cover one type of property; multiple-line policies add casualty/liability

Liability (Casualty) Insurance

  • Covers insured’s legal responsibility for bodily injury/property damage to others (third-party coverage)
  • Liability can arise from negligence, contract, or law
  • Coverage structured as single limit, split limit, or aggregate limit

Negligence & Defenses

  • Negligence requires: duty, breach, injury/damage, and causation
  • Defenses to reduce/eliminate liability:
    • Contributory negligence: any fault by injured party bars recovery
    • Comparative negligence: damages apportioned by fault percentage
    • Last clear chance: favors insured if injured party had chance to avoid harm
    • Assumption of risk: insured not liable if risk voluntarily accepted
    • Superseding cause: independent event breaks causation chain

Accident vs. Occurrence Limits

  • Accident: single event
  • Occurrence: continued/repeated exposure

Cancellation

  • Insurer-initiated cancellation → pro-rata refund
  • Insured-initiated cancellation → possible short-rate (less than pro-rata) refund
  • Written notice with effective date required before insurer cancels

Vacancy vs. Unoccupancy

  • Vacant: empty/unfurnished, no intent to return
  • Unoccupied: furnished but unattended, possible intent to return

Appraisal vs. Arbitration

  • Appraisal: resolves disputes over loss amount (not coverage); each party picks appraiser, they pick umpire, 2-of-3 decision binds
  • Arbitration: used in auto UM disputes over liability/damages (not coverage disputes); binding up to state minimum BI limit, else trial allowed within 60 days
  • Liability coverage disputes go to court

Assignment & Salvage

  • Assignment: requires insurer’s written consent since P&C policies are personal contracts
  • Salvage: insurer may take title to damaged property (e.g., totaled auto) to recoup claim payment

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Casualty Insurance Basics

Basic Casualty Insurance Terms and Related Concepts

Loss is a reduction in the value of property. In property and liability insurance, a loss can involve:

  • Damage to property, or
  • A monetary loss that results from legal action

There are two basic classifications of loss:

  • Direct loss: an actual physical loss to property
  • Indirect loss: an additional loss that results from a direct loss

Indirect loss is also called a resultant loss.

Direct loss

A direct loss involves direct physical damage to property caused by a covered peril. Examples include damage caused by:

  • Fire
  • Falling objects
  • Collision
  • Civil commotion
  • Smoke
  • Vandalism
  • Flood

Property insurance policies generally cover direct loss to an insured’s property unless the property or the peril is excluded.

Indirect loss

An indirect loss is an additional loss that results from a direct physical loss to property.

For example, if an insured’s home is damaged by fire and is unlivable for 6 weeks, the insured may incur additional living expenses (such as staying in a motel) while repairs are completed.

Other types of indirect loss discussed later in this text include:

  • Loss of income
  • Loss of rent
  • Rental value
  • Loss of use

Proximate Cause

Proximate cause is also called the efficient cause of loss. It isn’t necessarily the first or most obvious cause. Instead, it’s the cause that sets a chain of events in motion (a “domino effect”) that leads to the loss.

As a general rule, for a loss to be covered by an insurance policy, the covered peril must be the proximate (original) cause. A covered peril that appears later in a chain of events an excluded peril set in motion does not by itself make the loss covered. Property forms exclude certain perils “regardless of any other cause or event contributing concurrently or in any sequence to the loss,” and they cover a later loss, such as a fire that follows an earthquake, only where an exception in the form says so.

Contract of Indemnity

Property and liability insurance policies are contracts of indemnity. This means an insured is entitled to recover payment only to the extent of the economic loss incurred.

The principle of indemnity states that no one should profit from an insurance claim. Insurance is designed to restore the insured to the same financial condition that existed prior to the loss.

The principle of indemnity is controlled by and related to other concepts, including:

  • Insurable interest
  • Subrogation
  • Other insurance
  • Depreciation
  • Actual cash value

Insurable interest

A basic rule of insurance is that before an individual can benefit from insurance, he/she must have a legitimate interest in the preservation of the life or property insured. This requirement is called insurable interest.

An individual is always presumed to have an insurable interest in his/her own life and/or property. Therefore, anyone who is legally capable may apply for an insurance policy on themselves.

An individual is also considered to have an insurable interest in the life of a close blood relative or spouse (but not necessarily their property).

Insurable interest can also be based on a financial relationship. For example, a bank that holds the mortgage on a debtor house would have an insurable interest in the house until the mortgage is paid off.

With life insurance, insurable interest need only exist at time of application. This differs from property insurance, which requires that an insurable interest exist at the time of loss.

Subrogation

Subrogation is especially applicable in auto insurance. When an insured enters into an insurance contract with the insurer, he/she assigns to the insurer the right of action against an at-fault party. This is also known as the transfer of rights of recovery requirement.

Other Insurance

Some insureds may have coverage through two or more policies. When this happens, claim examiners must communicate with each other to make sure the combined amount paid does not exceed 100% of the actual loss.

Most insurance policies include a clause or provision relating to coverage by other insurance. The purpose is to prevent an insured from profiting due to the ownership of multiple policies and to prevent a violation of the principle of indemnity. Common types of clauses include:

Pro Rata

  • Each policy pays a proportional share of the loss. Assume XYZ Mutual provides $70,000 of coverage on an insured property and ABC Casualty provides $30,000 of coverage on the same property. Since XYZ Mutual provides 70% of the total coverage, it will pay 70% of the loss; ABC Casualty will pay 30%.

Primary and Excess

  • A primary policy pays first, up to its limits, as though no other insurance existed. An excess policy pays only after the primary insurance is exhausted, so the two together pay no more than the actual loss. For example, when an insured borrows someone else’s car, the owner’s auto policy is primary and the borrower’s own policy applies as excess.

Nonconcurrency

  • Policies are nonconcurrent when they cover the same risk but on different terms, such as different property, perils or locations. For example, Jude owns two fire policies. One covers a building and its contents; the other covers the contents only. Nonconcurrent policies make it harder to share a loss, because each insurer’s share turns on what its own policy covers.

Actual Cash Value

Actual cash value supports the principle of indemnity by limiting recovery to the amount of the actual loss incurred, regardless of how much insurance is purchased.

ACV is defined more specifically as replacement cost minus depreciation. Depreciation is the reduction in the value of property over time due to use, wear and tear, and obsolescence.

Most property insurance policies protect the insured’s property only. Such contracts are referred to as mono-line policies. If casualty or liability protection is also provided under the same contract, a multiple-line policy has been created.

Liability or casualty insurance protects an insured against injury or damage claims made by another party. An insured may have legal liability as a result of:

  • Negligence
  • Contractual obligations
  • Liability imposed by law

Any person or entity owning property or a business is legally responsible for bodily injury or property damage to others arising out of his/her personal or business activities. Liability insurance covers an insured for his/her legal responsibility for bodily injury or property damage to others.

Liability protection is sometimes referred to as third-party coverage. Property insurance contracts involve two parties (the insured and the insurer). Liability insurance also involves a third party: the person sustaining an injury who may take legal action against the insured. While a liability insurance contract is a two-party contract, it may make claim payments to a third party.

Liability policies provide coverage up to stated limits. Coverage may be provided on a:

  • Single limit
  • Split limit
  • Aggregate limit basis

An individual has legal liability for damage to others if he/she has been negligent. Negligence involves the failure to demonstrate the care required by a reasonable person (prudent person doctrine). For negligence to exist, four elements must be present:

  1. A duty of an insured is owed to the public.
  2. A breach of the above duty occurs (and is not intentional).
  3. Some form of injury or damage results from the breach.
  4. The act (or failure to act) is the reason for the injury or damage.

Certain defenses may be used to reduce or eliminate the insured’s legal liability for negligence. Such defenses include, but are not limited to:

Contributory Negligence

  • This is a common defense which will prevent an injured third party from recovering damages from an insured if the injured party was in any way responsible for the loss.

Comparative Negligence

  • Under this defense, the court determines the negligence of each party and awards damages proportionately.

Last Clear Chance

  • This defense will favor the insured if it can be determined that the injured party had a “distinct chance” to avoid the loss or injury.

Assumption of Risk

  • Under this defense, an insured is absolved of any liability if the injured third party assumed the risk of injury voluntarily.

Superseding (or Intervening) Cause

  • Under this defense, an insured may be released from liability if an independent event breaks the chain of causation and becomes the dominant cause of the injury.

Accident and Occurrence Limits

Casualty policies sometimes provide coverage based on a maximum limit of liability “per accident” or “per occurrence.”

  • An accident is a single event.
  • An occurrence involves continued exposure.

Cancellation

When a policy is canceled midterm, unearned premiums must be refunded to a policy owner.

  • A pro-rata refund is due if the insurer cancels.
  • If the policy owner cancels, the refund may be less than pro rata (a short-rate refund).

Whenever a policy is canceled by an insurer, written notice stating the date the cancellation takes effect must be mailed or delivered to the first named insured, in advance, at the last mailing address known to the insurer.

Vacancy and Unoccupancy

Vacancy means that a building, residence, or insured premises is empty or unfurnished, and there is no intent to return to the property by the insured, as interpreted by the insurer.

Unoccupied means that no one is present, but the building is furnished in some capacity; there may be an intent to return on the part of the insured.

Appraisal

With Casualty insurance, appraisal applies when the insured and insurer do not agree on the amount of the loss. The policy provides that each party selects a competent and impartial appraiser, and the two appraisers select an umpire. If the appraisers do not agree on the amount of the loss, they submit their differences to the umpire, and a decision agreed to by any two of the three is binding.

The appraisal procedure is not used when the insurer and insured disagree over whether a loss is covered under the policy. Arbitration is a separate process. In the personal auto policy, uninsured motorist coverage allows it, if both parties agree, when the insured and the insurer disagree on whether the insured is legally entitled to recover damages or on the amount of those damages. A dispute over coverage may not be arbitrated under that provision.

With arbitration, the insured and insurer each select a disinterested party (arbitrators). These two arbitrators then select a disinterested or uninterested third party. A decision agreed to by at least two of the arbitrators is binding on whether the insured is legally entitled to recover damages. It binds on the amount of damages only up to the minimum bodily injury limit of the financial responsibility law of the state where the covered auto is principally garaged; if the amount exceeds that limit, either party may demand a trial within 60 days of the decision.

Property policies and auto physical damage coverage settle a dispute over the amount of a loss by appraisal, not arbitration. In liability insurance, disputes go to court.

Assignment

Before an insured can assign a property insurance policy to another, he/she must obtain the insurer’s written consent. Because property and casualty contracts are personal contracts, the insured cannot transfer a policy unless the insurer provides written permission.

Salvage

Salvage allows the insurer to take title to damaged property and recoup some of the money paid when a total loss is paid.

In other words, if an auto is totaled, the insurer may sell all or part of the vehicle for salvage to recover part of the amount paid to the insured.

Lesson Summary

Loss in property and casualty insurance refers to a reduction in the value of property due to damage or monetary loss from legal action. There are two classifications:

  • Direct Loss: Involves actual physical loss to property caused by covered perils like fire or vandalism.
  • Indirect Loss: Additional loss resulting from a direct loss, such as additional living expenses due to property damage.

Other related concepts include:

  • Proximate Cause: The primary cause of loss leading to damage.
  • Contract of Indemnity: Insurance policies aim to indemnify the insured up to the extent of economic loss, preventing profiting from claims.
  • Insurable Interest: Before benefiting from insurance, one must have a legitimate interest in the life or property insured.
  • Subrogation: The insured assigns their right of action against an at-fault party to the insurer.
  • Actual Cash Value: Method of loss valuation detailing the replacement cost minus depreciation.
  • Liability Insurance: Protects against injury or damage claims involving legal liability for negligent actions.

Defenses for reducing or eliminating liability in negligence cases include:

  • Contributory Negligence
  • Comparative Negligence
  • Last Clear Chance
  • Assumption of Risk
  • Superseding (intervening) cause

Additional concepts in Casualty insurance involve limits of liability, cancellation policies, vacancy, unoccupancy, appraisal, assignment, and salvage.

Chapter Vocabulary

Definitions
Actual Cash Value (ACV)
Payment value for indemnification due to loss or damage of property; in most cases, it is replacement cost minus depreciation
Appraisal
A survey to determine a property’s insurable value or the amount of a loss.
Assignment
The transfer of a legal right of interest in an insurance contract to another person.
Cancellable Policy
A policy that may be terminated either by the insured or the insurance company by notification to the other party in accordance with the terms of the policy.
Cancellation
When an insurer cancels a policy, the unearned premium is refunded pro rata. When the insured cancels, the refund may be less than pro rata (a short-rate refund).
Contributory Negligence
When an injured person contributes to their own injuries or damage, they won’t be able to recover from the other involved, at-fault party.
Direct Loss
Damage to covered real or personal property caused by a covered peril.
Indemnity, Principle of
A general legal principle related to insurance that holds that the individual recovering under an insurance policy should be restored to the approximate financial position he or she was in prior to the loss. Legal principle limiting compensation for damages to be equivalent to the losses incurred.
Indirect Loss
Loss that is the result or consequence of a direct loss. Also called consequential Loss.
Loss Ratio
The percentage of incurred losses to earned premiums.
Market Value
Fair value or the price that could be derived from the current sale of an asset.
Negligence
Failure to exercise reasonable consideration resulting in loss or damage to oneself or others.
Noncancellable
A policy that an insurance company is not permitted to terminate or amend during its term (except for non-payment of a premium).
Occurrence
An accident, including injurious exposure to conditions, which results, during the policy period in bodily injury or property damage neither expected or intended from the standpoint of the insured.
Occurrence Limit
Maximum amount payable by the insurer for any one occurrence.
Other Insurance Clause
Provision in property and casualty policies specifying how loss is shared when more than one policy covers the same risk.
Primary Insurance
Coverage that takes precedence when more than one policy covers the same loss.
Pro-rata Cancellation
When a policy is canceled midterm, unearned premiums must be refunded to the policy owner. A pro-rata refund is due if the insurer cancels.
Proximate Cause
The dominant or primary peril that sets in motion an unbroken chain of events leading to a loss.
Replacement Cost
The cost of replacing property without a reduction for depreciation due to normal wear and tear.
Salvage
A concept which allows the insurer to take title to the damaged property and recoup some of the money paid resulting from a covered peril if a total loss paid. The insurer has salvage rights once a loss payment has been made.
Standard Risk
A person who, according to a company’s underwriting standards, is considered a normal risk and insurable at standard rates. High or low-risk candidates may qualify for extra or discounted rates based on their deviation from the standard.
Subrogation
Situation where an insurer, on behalf of the insured, has a legal right to bring a liability suit against a third party who caused losses to the insured. Insurer maintains the right to seek reimbursement for losses incurred by insurer at the fault of a third party.
Subrogation Clause
Section of insurance policies giving an insurer the right to take legal action against a third party responsible for a loss to an insured for which a claim has been paid.
Substandard Risk
Risks deemed undesirable due to medical condition or hazardous occupation requiring the use of a waiver, a special policy form, or a higher premium charge.
Third Party
Person other than the insured or insurer who has incurred losses or is entitled to receive payment due to acts or omissions of the insured.
Unoccupied
Insured premises are at least partially furnished, and there may be intent for the tenant to return.
Vacant
Insured premises is empty or unfurnished and there is no intent to return to the property by the insured.
Key points

Loss Classifications

  • Direct loss: physical damage from a covered peril (fire, vandalism, flood, etc.)
  • Indirect/resultant loss: additional loss stemming from a direct loss (e.g., additional living expenses, loss of rent/income/use)
  • Covered perils apply unless excluded

Proximate Cause

  • Also called efficient cause of loss; the event that sets the chain reaction leading to loss
  • As a general rule, the covered peril must be the proximate cause; a form may expressly cover a later loss (fire after an earthquake)
  • Policies often exclude losses where an excluded peril set events in motion, regardless of later causes

Principle of Indemnity & Related Concepts

  • Insured restored to pre-loss financial position only—no profiting from claims
  • Supported by insurable interest, subrogation, other insurance clauses, depreciation, and ACV

Insurable Interest

  • Must have legitimate stake in insured life/property
  • Presumed for self, close relatives/spouse (life only), or financial interest (e.g., mortgage holder)
  • Life insurance: needed only at application; property insurance: needed at time of loss

Subrogation

  • Insurer gains insured’s right to pursue at-fault third party after paying claim
  • Known as “transfer of rights of recovery”

Other Insurance Clauses

  • Pro rata: each insurer pays proportional share based on coverage amount
  • Primary/Excess: primary pays first up to its limit; excess pays after primary is exhausted
  • Nonconcurrency: policies cover same risk under different terms, complicating loss-sharing

Actual Cash Value (ACV)

  • ACV=ReplacementCost−Depreciation
  • Limits recovery to actual loss, supporting indemnity principle
  • Mono-line policies cover one type of property; multiple-line policies add casualty/liability

Liability (Casualty) Insurance

  • Covers insured’s legal responsibility for bodily injury/property damage to others (third-party coverage)
  • Liability can arise from negligence, contract, or law
  • Coverage structured as single limit, split limit, or aggregate limit

Negligence & Defenses

  • Negligence requires: duty, breach, injury/damage, and causation
  • Defenses to reduce/eliminate liability:
    • Contributory negligence: any fault by injured party bars recovery
    • Comparative negligence: damages apportioned by fault percentage
    • Last clear chance: favors insured if injured party had chance to avoid harm
    • Assumption of risk: insured not liable if risk voluntarily accepted
    • Superseding cause: independent event breaks causation chain

Accident vs. Occurrence Limits

  • Accident: single event
  • Occurrence: continued/repeated exposure

Cancellation

  • Insurer-initiated cancellation → pro-rata refund
  • Insured-initiated cancellation → possible short-rate (less than pro-rata) refund
  • Written notice with effective date required before insurer cancels

Vacancy vs. Unoccupancy

  • Vacant: empty/unfurnished, no intent to return
  • Unoccupied: furnished but unattended, possible intent to return

Appraisal vs. Arbitration

  • Appraisal: resolves disputes over loss amount (not coverage); each party picks appraiser, they pick umpire, 2-of-3 decision binds
  • Arbitration: used in auto UM disputes over liability/damages (not coverage disputes); binding up to state minimum BI limit, else trial allowed within 60 days
  • Liability coverage disputes go to court

Assignment & Salvage

  • Assignment: requires insurer’s written consent since P&C policies are personal contracts
  • Salvage: insurer may take title to damaged property (e.g., totaled auto) to recoup claim payment

Related readings

  • Legal Liability Concepts
  • Common Policy Provisions
  • Underwriting
  • Claims Settlement
  • Personal Auto Insurance (PAP)