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Textbook
1. Medical assistant
2. Electronic records
3. Medical terminology and anatomy
4. The fundamentals of infection control
5. Introduction to vital signs
6. The patient interview and history
7. The physical examination
8. Appointment scheduling
9. Insurance billing
9.1 Health insurance basics
9.2 Government health plans: Medicare and Medicaid programs
9.3 Other government and private health plans
9.4 The medical assistant's role
9.5 HIPAA overview and the privacy rule
9.6 Other private laws
9.7 Healthcare laws overview
10. Diagnostic coding and the ICD-10-CM System
11. Procedural coding
12. Medical billing and reimbursement essentials
13. Assisting with medical specialties
14. Assisting with the musculoskeletal system
15. Assisting with the cardiovascular system
16. Assisting with the respiratory system
17. Assisting with the nervous system
18. Anatomy and physiology of the urinary system
19. Assisting in obstetrics and gynecology
20. Assisting in endocrinology
21. Assisting in ophthalmology & otolaryngology
22. Assisting in gastroenterology
23. Assisting in the immune & lymphatic systems
24. Assisting in pediatrics: the developmental stages and care
25. The medical assistant’s role in caring for the older patient
26. The role of the medical assistant in physical therapy examination and assessment
27. Preparing for minor surgery: room, solutions, and supplies
28. Introduction to the clinical laboratory
29. Urinalysis
30. Blood collection
31. Analysis of blood
32. Electrocardiography and heart structure
33. The principles of pharmacology
34. Essential calculations and measurement systems
35. Solid, liquid, & solutions medication doses
36. Administering medications
37. Metabolism and core nutrient roles
38. Medical emergencies in the healthcare setting
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9.7 Healthcare laws overview
Achievable CCMA
9. Insurance billing
Our CCMA course is currently in development and is a work-in-progress.

Healthcare laws overview

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This section presents additional laws that affect healthcare. Throughout the textbook, these laws and others will be discussed in more depth. This chapter introduces the more common laws that impact ambulatory healthcare.

Patient Protection and Affordable Care Act

The Patient Protection and Affordable Care Act is commonly known as the Affordable Care Act. This federal statute was signed into law in 2010. The goal of the law was to provide Americans with affordable health insurance. It also attempted to reform the healthcare system and reduce healthcare spending. Some of the reforms were as follows:

  • Insurance coverage of preventive services and immunizations.
  • People with preexisting health conditions cannot be dropped or charged more for insurance.
  • Dependents can stay on their parent’s insurance plan until age 26.
  • Large businesses have to provide insurance to full-time workers. Small businesses are eligible for tax credits to help offer insurance coverage to their employees.
  • The Physician Payments Sunshine Act (PPSA), part of the law, increases the transparency between providers, teaching hospitals, and manufacturers of medical products (e.g., drugs and medical devices). The manufacturers must report any payments and transfers of value (e.g., gifts, meals) to the Open Payments Program of the Centers for Medicare and Medicaid Services (CMS).

Clinical Laboratory Improvement Amendments

Congress passed the Clinical Laboratory Improvement Amendments (CLIA) in 1988. CLIA establishes quality standards and regulates laboratory testing. The quality standards focus on the accuracy, reliability, and timeliness of test results. The following federal agencies are involved in administering CLIA:

  • Food and Drug Administration: Oversees the medical laboratory tests. Categorizes the tests based on their complexity: waived, moderate, or high complexity. High-complexity laboratories can perform more tests than waived-complexity laboratories.
  • Centers for Medicare and Medicaid Services: Inspects laboratories and issues certificates. Enforces compliance with regulations.
  • Centers for Disease Control and Prevention (CDC): Develops standards and laboratory practice guidelines. Develops professional information and resources mostly related to health and disease topics (Visit the CDC website for more).

All agencies providing clinical laboratory services, including ambulatory care laboratories, must meet the CLIA requirements. The laboratories must have a CLIA certificate to operate and must be certified by the state. Smaller ambulatory care laboratories have one of the following certificates:

Certificate of Waiver: Allows the facility to perform CLIA-waived tests, which are simple and accurate with little risk for error if done correctly. A urine pregnancy test is a waived test.

Certificate for Provider-Performed Microscopy Procedures (PPMP): Allows the provider to perform only specific microscopy procedures and waived tests.

Additional certificates are obtained by larger laboratories. These laboratories perform more complex tests.

Good samaritan laws

Good Samaritan laws are state laws that provide legal protection for those assisting an injured person during an emergency. If possible, the injured person needs to agree to help. The person responding must meet the following criteria:

  • Not be paid for the care given
  • Act reasonably, exercising the same standard of care (for their profession) within the limitations of the emergency
  • Not act negligently or recklessly; such action makes the responder liable for damages

The Good Samaritan law does not mean you cannot be sued. In some states, healthcare professionals who do not assist another person in an emergency can be held liable. It is important to be aware of your state’s Good Samaritan law and find out if medical assistants have an obligation to stop and provide first aid.

Laws for end-of-life issues

A medical assistant should be aware of laws that relate to end-of-life issues. The following is a brief summary of acts that relate to advance directives, organ donation, and determining death:

  • Patient Self-Determination Act (PSDA): Requires most healthcare institutions to inform patients of their right to make decisions and the facility’s policies respecting advance directives.
  • Uniform Determination of Death Act (UDDA): Served as a guide for state lawmakers to create their own laws that define death.
  • Uniform Anatomical Gift Act (UAGA): Purpose of the act was to make organ donation easier for people.
  • National Organ Transplant Act (NOTA): Established the Organ Procurement and Transplant Network (OPTN) and also established a national registry for organ matching.

Patient Protection and Affordable Care Act (ACA)

  • Expands affordable health insurance coverage
  • Prohibits denial or increased charges for preexisting conditions
  • Key provisions:
    • Preventive services covered
    • Dependents covered until age 26
    • Large employers must offer insurance; small businesses get tax credits
    • Physician Payments Sunshine Act increases transparency in provider-manufacturer relationships

Clinical Laboratory Improvement Amendments (CLIA)

  • Sets quality standards for laboratory testing
  • Administered by FDA (test complexity), CMS (inspections, certificates), CDC (guidelines)
  • Laboratories must have CLIA certificates:
    • Certificate of Waiver: simple, low-risk tests
    • PPMP: provider-performed microscopy and waived tests
    • Larger labs require additional certificates for complex tests

Good Samaritan Laws

  • Legal protection for those assisting in emergencies
  • Criteria: no payment, reasonable care, no negligence
  • Laws vary by state; some require healthcare professionals to assist

Laws for End-of-Life Issues

  • Patient Self-Determination Act: informs patients of advance directive rights
  • Uniform Determination of Death Act: guides legal definition of death
  • Uniform Anatomical Gift Act: simplifies organ donation
  • National Organ Transplant Act: establishes OPTN and organ matching registry

Compliance with Public Health Statutes

  • Providers must report:
    • Births and deaths
    • Certain diseases (including STIs)
    • Injuries from violence
    • Abuse, neglect, exploitation
  • PHI can be released for public health activities without patient authorization

Reportable Diseases

  • Communicable diseases with significant public health impact
  • Reporting levels:
    • Urgent: immediate (e.g., hepatitis A, measles)
    • Less urgent: within days (e.g., STIs, Lyme disease)
    • Highly confidential: AIDS, HIV (special procedures)
  • Procedures and lists vary by state

Adult Abuse, Neglect, and Exploitation

  • Older Americans Act: protects rights and dignity of older adults
  • States provide:
    • Adult protective services statutes
    • Long-Term Care Ombudsman Programs
    • Criminal statutes for abuse
  • Some states require financial institutions to report suspected financial abuse

Reporting and Reporters

  • State law defines mandated reporters and reporting procedures
  • Providers are typically mandated reporters for elder abuse, neglect, exploitation
  • Domestic violence reporting requirements vary by state
  • Providers should inform victims about reporting and available resources

Reporting Vaccination Adverse Side Effects

  • Vaccine Information Statement (VIS) must be provided and consent obtained before vaccination
  • Adverse events reported to VAERS (CDC and FDA program)
  • National Vaccine Injury Compensation Program (VICP) provides compensation for vaccine injuries

Americans with Disabilities Act and Rehabilitation Act

  • Prohibit discrimination against individuals with disabilities in healthcare
  • Requirements for accessibility:
    • Accessible exam tables, scales, and clear space
    • Providers must focus on the patient, not just companions/interpreters
    • Cannot deny care due to lack of accessible equipment

Incident Reports and Risk Management

  • Incident reports document unexpected events (injuries, errors, malfunctions)
  • Must be factual, clear, timely, and not referenced in patient records
  • Risk management: identifies, assesses, and controls risks (financial, legal, safety, data security)

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Healthcare laws overview

This section presents additional laws that affect healthcare. Throughout the textbook, these laws and others will be discussed in more depth. This chapter introduces the more common laws that impact ambulatory healthcare.

Patient Protection and Affordable Care Act

The Patient Protection and Affordable Care Act is commonly known as the Affordable Care Act. This federal statute was signed into law in 2010. The goal of the law was to provide Americans with affordable health insurance. It also attempted to reform the healthcare system and reduce healthcare spending. Some of the reforms were as follows:

  • Insurance coverage of preventive services and immunizations.
  • People with preexisting health conditions cannot be dropped or charged more for insurance.
  • Dependents can stay on their parent’s insurance plan until age 26.
  • Large businesses have to provide insurance to full-time workers. Small businesses are eligible for tax credits to help offer insurance coverage to their employees.
  • The Physician Payments Sunshine Act (PPSA), part of the law, increases the transparency between providers, teaching hospitals, and manufacturers of medical products (e.g., drugs and medical devices). The manufacturers must report any payments and transfers of value (e.g., gifts, meals) to the Open Payments Program of the Centers for Medicare and Medicaid Services (CMS).

Clinical Laboratory Improvement Amendments

Congress passed the Clinical Laboratory Improvement Amendments (CLIA) in 1988. CLIA establishes quality standards and regulates laboratory testing. The quality standards focus on the accuracy, reliability, and timeliness of test results. The following federal agencies are involved in administering CLIA:

  • Food and Drug Administration: Oversees the medical laboratory tests. Categorizes the tests based on their complexity: waived, moderate, or high complexity. High-complexity laboratories can perform more tests than waived-complexity laboratories.
  • Centers for Medicare and Medicaid Services: Inspects laboratories and issues certificates. Enforces compliance with regulations.
  • Centers for Disease Control and Prevention (CDC): Develops standards and laboratory practice guidelines. Develops professional information and resources mostly related to health and disease topics (Visit the CDC website for more).

All agencies providing clinical laboratory services, including ambulatory care laboratories, must meet the CLIA requirements. The laboratories must have a CLIA certificate to operate and must be certified by the state. Smaller ambulatory care laboratories have one of the following certificates:

Certificate of Waiver: Allows the facility to perform CLIA-waived tests, which are simple and accurate with little risk for error if done correctly. A urine pregnancy test is a waived test.

Certificate for Provider-Performed Microscopy Procedures (PPMP): Allows the provider to perform only specific microscopy procedures and waived tests.

Additional certificates are obtained by larger laboratories. These laboratories perform more complex tests.

Good samaritan laws

Good Samaritan laws are state laws that provide legal protection for those assisting an injured person during an emergency. If possible, the injured person needs to agree to help. The person responding must meet the following criteria:

  • Not be paid for the care given
  • Act reasonably, exercising the same standard of care (for their profession) within the limitations of the emergency
  • Not act negligently or recklessly; such action makes the responder liable for damages

The Good Samaritan law does not mean you cannot be sued. In some states, healthcare professionals who do not assist another person in an emergency can be held liable. It is important to be aware of your state’s Good Samaritan law and find out if medical assistants have an obligation to stop and provide first aid.

Laws for end-of-life issues

A medical assistant should be aware of laws that relate to end-of-life issues. The following is a brief summary of acts that relate to advance directives, organ donation, and determining death:

  • Patient Self-Determination Act (PSDA): Requires most healthcare institutions to inform patients of their right to make decisions and the facility’s policies respecting advance directives.
  • Uniform Determination of Death Act (UDDA): Served as a guide for state lawmakers to create their own laws that define death.
  • Uniform Anatomical Gift Act (UAGA): Purpose of the act was to make organ donation easier for people.
  • National Organ Transplant Act (NOTA): Established the Organ Procurement and Transplant Network (OPTN) and also established a national registry for organ matching.
Key points

Patient Protection and Affordable Care Act (ACA)

  • Expands affordable health insurance coverage
  • Prohibits denial or increased charges for preexisting conditions
  • Key provisions:
    • Preventive services covered
    • Dependents covered until age 26
    • Large employers must offer insurance; small businesses get tax credits
    • Physician Payments Sunshine Act increases transparency in provider-manufacturer relationships

Clinical Laboratory Improvement Amendments (CLIA)

  • Sets quality standards for laboratory testing
  • Administered by FDA (test complexity), CMS (inspections, certificates), CDC (guidelines)
  • Laboratories must have CLIA certificates:
    • Certificate of Waiver: simple, low-risk tests
    • PPMP: provider-performed microscopy and waived tests
    • Larger labs require additional certificates for complex tests

Good Samaritan Laws

  • Legal protection for those assisting in emergencies
  • Criteria: no payment, reasonable care, no negligence
  • Laws vary by state; some require healthcare professionals to assist

Laws for End-of-Life Issues

  • Patient Self-Determination Act: informs patients of advance directive rights
  • Uniform Determination of Death Act: guides legal definition of death
  • Uniform Anatomical Gift Act: simplifies organ donation
  • National Organ Transplant Act: establishes OPTN and organ matching registry

Compliance with Public Health Statutes

  • Providers must report:
    • Births and deaths
    • Certain diseases (including STIs)
    • Injuries from violence
    • Abuse, neglect, exploitation
  • PHI can be released for public health activities without patient authorization

Reportable Diseases

  • Communicable diseases with significant public health impact
  • Reporting levels:
    • Urgent: immediate (e.g., hepatitis A, measles)
    • Less urgent: within days (e.g., STIs, Lyme disease)
    • Highly confidential: AIDS, HIV (special procedures)
  • Procedures and lists vary by state

Adult Abuse, Neglect, and Exploitation

  • Older Americans Act: protects rights and dignity of older adults
  • States provide:
    • Adult protective services statutes
    • Long-Term Care Ombudsman Programs
    • Criminal statutes for abuse
  • Some states require financial institutions to report suspected financial abuse

Reporting and Reporters

  • State law defines mandated reporters and reporting procedures
  • Providers are typically mandated reporters for elder abuse, neglect, exploitation
  • Domestic violence reporting requirements vary by state
  • Providers should inform victims about reporting and available resources

Reporting Vaccination Adverse Side Effects

  • Vaccine Information Statement (VIS) must be provided and consent obtained before vaccination
  • Adverse events reported to VAERS (CDC and FDA program)
  • National Vaccine Injury Compensation Program (VICP) provides compensation for vaccine injuries

Americans with Disabilities Act and Rehabilitation Act

  • Prohibit discrimination against individuals with disabilities in healthcare
  • Requirements for accessibility:
    • Accessible exam tables, scales, and clear space
    • Providers must focus on the patient, not just companions/interpreters
    • Cannot deny care due to lack of accessible equipment

Incident Reports and Risk Management

  • Incident reports document unexpected events (injuries, errors, malfunctions)
  • Must be factual, clear, timely, and not referenced in patient records
  • Risk management: identifies, assesses, and controls risks (financial, legal, safety, data security)

More from Insurance billing

  • Health insurance basics
  • Government health plans: Medicare and Medicaid programs
  • Other government and private health plans
  • The medical assistant's role
  • HIPAA overview and the privacy rule