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CA Code and Ethics
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Introduction
1. Basic insurance concepts and principles
2. The insurance marketplace
3. Required fraud training — CDI
3.1 Introduction and learning objectives
3.2 Fraud Division
3.3 Fraud Division programs
3.3.1 Key program areas
3.3.2 Types of fraud cases
3.3.3 Tracking fraud cases
3.3.4 Insurer responsibilities
3.3.5 Special Investigation Unit (SIU) requirements
3.4 Fraud detection
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3.3.2 Types of fraud cases
CA Code and Ethics
3. Required fraud training — CDI
3.3. Fraud Division programs
Our California Insurance Code and Ethics course is currently in development and is a work-in-progress.

Types of fraud cases

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Insurance fraud can range from a single false claim to large, organized schemes. Under California law, fraud occurs when someone knowingly does any of the following with the intent to unlawfully obtain insurance benefits or reduce premium costs:

  • Makes a false or misleading statement
  • Conceals material information (information that would matter to the insurer)
  • Engages in a deceptive act

Most common types of fraud cases include:

Falsifying claims

  • Submitting a claim for damage or loss that never occurred, or exaggerating the extent of an actual loss.
  • Example: Claiming that stolen items included jewelry or electronics that never existed.

Staged accidents

  • Intentionally causing or fabricating an accident to collect insurance benefits.
  • Example: “Swoop and squat” auto fraud schemes where fraudsters deliberately cause a rear-end collision to file injury claims.

Inflated repair bills

  • Service providers (such as auto body shops or contractors) inflating the cost of repairs, charging for unnecessary work, or billing for work never performed.

Faked injuries or illnesses

  • Claimants fabricating medical conditions, exaggerating injuries, or extending disability claims longer than necessary.
  • Example: A person claiming permanent disability while secretly working another job.

Misrepresenting facts on applications

  • Providing false information when applying for coverage, such as concealing medical history, misrepresenting vehicle usage, or underreporting payroll for workers’ compensation.
  • Example: An applicant for life insurance failing to disclose a chronic illness.

Definition of insurance fraud (California law)

  • Knowingly acts to unlawfully obtain benefits or reduce premiums
  • Includes false statements, concealing material info, deceptive acts
  • Requires intent to defraud

Falsifying claims

  • Claims for non-existent or exaggerated losses
  • Example: Listing stolen items that never existed

Staged accidents

  • Deliberately causing or faking accidents
  • Example: “Swoop and squat” auto collision schemes

Inflated repair bills

  • Service providers overcharging or billing for unnecessary/unperformed work

Faked injuries or illnesses

  • Fabricating, exaggerating, or prolonging medical/disability claims
  • Example: Claiming disability while working elsewhere

Misrepresenting facts on applications

  • Providing false info to obtain coverage or lower premiums
    • Concealing medical history, misreporting vehicle use, underreporting payroll
  • Example: Not disclosing chronic illness on life insurance application

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Types of fraud cases

Insurance fraud can range from a single false claim to large, organized schemes. Under California law, fraud occurs when someone knowingly does any of the following with the intent to unlawfully obtain insurance benefits or reduce premium costs:

  • Makes a false or misleading statement
  • Conceals material information (information that would matter to the insurer)
  • Engages in a deceptive act

Most common types of fraud cases include:

Falsifying claims

  • Submitting a claim for damage or loss that never occurred, or exaggerating the extent of an actual loss.
  • Example: Claiming that stolen items included jewelry or electronics that never existed.

Staged accidents

  • Intentionally causing or fabricating an accident to collect insurance benefits.
  • Example: “Swoop and squat” auto fraud schemes where fraudsters deliberately cause a rear-end collision to file injury claims.

Inflated repair bills

  • Service providers (such as auto body shops or contractors) inflating the cost of repairs, charging for unnecessary work, or billing for work never performed.

Faked injuries or illnesses

  • Claimants fabricating medical conditions, exaggerating injuries, or extending disability claims longer than necessary.
  • Example: A person claiming permanent disability while secretly working another job.

Misrepresenting facts on applications

  • Providing false information when applying for coverage, such as concealing medical history, misrepresenting vehicle usage, or underreporting payroll for workers’ compensation.
  • Example: An applicant for life insurance failing to disclose a chronic illness.
Key points

Definition of insurance fraud (California law)

  • Knowingly acts to unlawfully obtain benefits or reduce premiums
  • Includes false statements, concealing material info, deceptive acts
  • Requires intent to defraud

Falsifying claims

  • Claims for non-existent or exaggerated losses
  • Example: Listing stolen items that never existed

Staged accidents

  • Deliberately causing or faking accidents
  • Example: “Swoop and squat” auto collision schemes

Inflated repair bills

  • Service providers overcharging or billing for unnecessary/unperformed work

Faked injuries or illnesses

  • Fabricating, exaggerating, or prolonging medical/disability claims
  • Example: Claiming disability while working elsewhere

Misrepresenting facts on applications

  • Providing false info to obtain coverage or lower premiums
    • Concealing medical history, misreporting vehicle use, underreporting payroll
  • Example: Not disclosing chronic illness on life insurance application

More from Fraud Division programs

  • Key program areas
  • Tracking fraud cases
  • Insurer responsibilities
  • Special Investigation Unit (SIU) requirements