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1. General Insurance Concepts
2. Producer Roles and Receipt Types
3. Underwriting
4. Health Insurance Basics
5. Required Policy Provisions
6. Optional Policy Provisions
7. Medical Expense Insurance
8. Group Health Insurance
9. The Affordable Care Act (ACA)
10. Disability Income Insurance
11. Accidental Death and Dismemberment Insurance
12. Long Term Care Insurance
13. Dental Insurance
14. Section 125 Plans and Limited Policies
15. Federal Government Programs
16. Medigap and Medicaid
17. Health Insurance Taxation
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North Dakota State Regulations & NAIC Insurance Law

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Licensing

To apply for a North Dakota resident producer’s license, you must:

  • Be at least 18 years old
  • Be a resident of North Dakota before you submit your application, or maintain the principal place of business in North Dakota (N.D. Cent. Code § 26.1-26-19)

Pre-licensing course and exam

North Dakota does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for (N.D. Cent. Code § 26.1-26-13.3(1)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a North Dakota nonresident license without taking North Dakota’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including North Dakota, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of North Dakota must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Insurance Department to conduct business in North Dakota. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in North Dakota must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In North Dakota, the Commissioner must revoke or suspend a foreign insurance company’s certificates of authority if, in the Commissioner’s opinion, the company is in an unsound condition (N.D. Cent. Code § 26.1-11-08).

Medigap policies

To reduce confusion about the many types of Medicare supplement policies available, federal law mandates national standardization of Medigap policies. The law requires insurers to offer a limited number of standardized Medigap plans developed by the NAIC.

Currently, the available plans are A, B, C, D, F, G, K, L, M, and N. Plans E, H, I, and J have been eliminated. In addition, Plans C and F are not available to individuals who became newly eligible for Medicare on or after January 1, 2020.

Plan A includes the “core” benefits (Parts A and B co-payments, 365 additional days of hospitalization, and the first 3 pints of blood). If an insurer sells any Medigap policies in the state, it must offer Plan A.

A Buyer’s Guide and an Outline of Coverage are delivered at time of application, prior to accepting any premium payment.

Duties of the insurance commissioner

The North Dakota Insurance Commissioner is an elected state executive position in the North Dakota state government. The Commissioner is the head of the state Insurance Department. The office oversees the state’s insurance industry and provides consumer protection services.

The Commissioner serves a four-year term and is popularly elected during presidential election years.

The department enforces relevant laws and regulations, ensures competitive marketplaces, and addresses consumer fraud.

Additional duties include, but are not limited to:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In North Dakota, the insurance fraud unit is part of the insurance department, and its investigators have a peace officer’s powers when arresting for criminal violations their investigations establish (N.D. Cent. Code §§ 26.1-02.1-08(1), 26.1-02.1-09).

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. North Dakota’s ground also covers an offense the Commissioner determines has a direct bearing on the person’s ability to serve the public as a producer (N.D. Cent. Code § 26.1-26-42(5)).

  • Having been found guilty of an unfair trade practice defined in North Dakota’s insurance code, or of fraud (N.D.C.C. § 26.1-26-42(11)).

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than North Dakota.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. The recipient of a cease and desist order has not had his/her registration suspended or revoked, but is required to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by North Dakota law, and may ask a court to review the final order. In North Dakota, the Commissioner may issue a cease and desist order, with notice of an opportunity for a hearing, when it appears a person is engaged in an act or practice that violates or may lead to a violation of the insurance title; a person aggrieved may apply in writing for a hearing within thirty days of the order, the hearing is held within ten days of the application, and the Commissioner then vacates the order or makes it permanent (N.D. Cent. Code § 26.1-01-03.1).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with North Dakota law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in North Dakota, but has not passed the appropriate licensing examination, is in violation of regulation. Any means of public communication - such as advertisements, letterheads, circulars, business cards, and other methods of representation - are included in the definition of impersonating a licensed producer.

A producer found guilty of conducting business in North Dakota in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. North Dakota’s statute is broader: it reaches a statement that is false, or maliciously critical of or derogatory to the financial condition of any person, and that is calculated to injure any person engaged in the business of insurance (N.D. Cent. Code § 26.1-04-03(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Any licensed producer who makes false statements containing any information that involves inaccurate material facts or false statements on an application for insurance is in violation of the state’s unfair trade practices law.

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit. In North Dakota, a producer may give a gift, prize, promotional article, logo merchandise, meal or entertainment activity with an aggregate retail value of up to $100 per person per year (N.D. Cent. Code § 26.1-04-03(8)©).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind.

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers negligence and unintentional mistakes that cause financial harm to clients. It does not cover intentional misconduct, criminal acts, or regulatory fines.

Children covered as dependents

Under the Affordable Care Act, a plan that offers dependent coverage must make it available to an adult child until age 26, whether or not the child is married, a student or financially dependent on the parent.

State law generally requires a policy that covers dependents to cover a newborn from the moment of birth and an adopted child from placement, and may let the insurer require notice and any added premium within a set period to continue the child’s coverage. Policies also generally continue coverage past the age limit for a dependent child who cannot support themselves because of a mental or physical disability that began before that age.

Rebating

North Dakota licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance.

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Insurance Department is responsible for establishing minimum standards for the full and fair disclosure of policy content. The department also requires the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions, and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia, and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Licensing

  • Resident producer: min age 18, ND residency or principal place of business in ND
  • Must pass exam for lines applied for (no formal pre-licensing course required)
  • Background check/fingerprints commonly required

Controlled business

  • Insurance on producer’s own life/property/family/employer/controlled business
  • License is for serving the public, not solely controlled business

Non-resident license

  • Reciprocity: license without ND exam if resident/good standing elsewhere, applied + paid fees, home state grants reciprocity
  • Address change: file within 30 days
  • Moving producer: apply for resident license within 90 days, no repeat of exam/education for held lines

Temporary license

  • No exam required; covers spouse/rep of deceased/disabled producer, business entity employee, military designee
  • May require licensed sponsor
  • Max duration: 180 days (NAIC model)

Military service

  • Waiver available for renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and reinstatement

  • Requires fee payment + continuing education by deadline
  • Lapsed license reinstatement: within 12 months, penalty = double unpaid fee (NAIC model)
  • After window closes, must requalify as new applicant

Continuing education

  • Required in all states, including ND, for major lines renewal
  • Hours set by state law/published by insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative action within 30 days of final disposition
  • Report criminal prosecution within 30 days of initial pretrial hearing
  • Must notify regulator before using assumed/trade name

Company regulations

  • Insurer must obtain certificate of authority from Commissioner
  • Requires charter/articles, financial statements, fees

Capital and surplus requirement

  • Insurer must maintain minimum capital/surplus to keep certificate of authority
  • ND Commissioner must revoke/suspend if company deemed financially unsound (N.D.C.C. § 26.1-11-08)

Medigap policies

  • Federally standardized plans: A, B, C, D, F, G, K, L, M, N (E, H, I, J eliminated)
  • Plans C & F unavailable to newly eligible enrollees after Jan 1, 2020
  • Plan A = core benefits; insurers selling Medigap must offer Plan A
  • Buyer’s Guide & Outline of Coverage required at application, before premium accepted

Duties of the insurance commissioner

  • Elected position, 4-year term, heads ND Insurance Department
  • Investigates violations, audits producers, collects fees, issues fines
  • Approves policy forms/rates; cannot arrest, issue injunctions, or sentence jail time
  • ND fraud unit investigators have peace officer arrest powers

Suspend, revoke or non-renew

  • Grounds include: false application info, fraud, felony conviction, unfair trade practices, misappropriation of funds, forged applications, cheating on exam, prior license revocation elsewhere

Cease and desist

  • Ordered when law violated; does not suspend/revoke license, just stops/limits activity

Hearing and penalties

  • Right to notice + hearing; ND: request hearing within 30 days, hearing held within 10 days
  • Civil penalties possible, higher for knowing/flagrant violations; some violations are criminal

Unfair claims settlement practices

  • Violations when flagrant/repeated: delaying claims, failing to investigate, denying without investigation, misusing altered application info, underpaying settlements

Policy forms

  • Insurers file forms with Commissioner; may require prior approval or “file and use”
  • Conflicting provisions read as amended to match ND law

Record maintenance

  • Producers must keep transaction records available for Commissioner inspection

Fraudulent producer representation

  • Illegal to claim licensure without passing exam; covers all public communication forms
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate illustrations/comparisons or info inducing lapse/surrender (twisting)

False advertising

  • Prohibits untrue, deceptive, or misleading statements regardless of intent or medium

Defamation

  • False or malicious statements harming insurer’s financial reputation prohibited
  • ND law broader: covers any person in insurance business (N.D.C.C. § 26.1-04-03(3))

Boycott, coercion and intimidation

  • Prohibits concerted acts causing unreasonable restraint/monopoly in insurance business

False financial statements

  • Prohibits false/inaccurate material facts on insurance applications

Illegal inducements

  • Prohibits unlisted inducements unless expressly allowed
  • ND gift limit: $100 per person/year (N.D.C.C. § 26.1-04-03(8)©)

Unfair discrimination

  • Prohibits differing treatment of same-class/same-risk individuals
  • Prohibits discrimination based on sex, marital status, race, religion, national origin
  • Property/casualty: can’t discriminate solely by geography or impairment without actuarial basis

Errors & omissions

  • E&O insurance covers negligent/unintentional errors, not intentional or criminal acts

Children covered as dependents

  • ACA: dependent coverage until age 26
  • State law: newborns covered from birth, adopted children from placement
  • Disabled dependent coverage may continue beyond age limit

Rebating

  • Prohibits refunds/discounts/credits to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing commission

  • Allowed between licensed producers in same line
  • May also pay agencies or non-solicitors (NAIC model)

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Related to defamation if statement is false/malicious about competitor

Unfair marketing practices

  • Requires full/fair disclosure, standardized terminology
  • Prohibits false claims of government/organization endorsement or false claims-payment timing

Gramm-Leach-Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows bank/insurance/investment consolidation
  • Establishes federal/state regulatory framework

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Grants limited antitrust exemption (excludes health insurance since 2021)

NAIC

  • Standard-setting body of state insurance commissioners
  • Supports regulatory coordination, peer review, and national consistency

Fair Credit Reporting Act

  • Governs consumer reports used in underwriting
  • Investigative report request: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report/dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • NAIC model: authorization valid up to 30 months (life/health/disability) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry protects consumers from unsolicited calls
  • Calls allowed 8am–9pm local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial emails must be labeled as ads, have accurate headers/subject
  • Must include sender’s physical address
  • Opt-out requests honored within 10 business days

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North Dakota State Regulations & NAIC Insurance Law

Licensing

To apply for a North Dakota resident producer’s license, you must:

  • Be at least 18 years old
  • Be a resident of North Dakota before you submit your application, or maintain the principal place of business in North Dakota (N.D. Cent. Code § 26.1-26-19)

Pre-licensing course and exam

North Dakota does not have specific pre-licensing requirements, but a resident applicant must pass the examinations for the lines of authority applied for (N.D. Cent. Code § 26.1-26-13.3(1)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a North Dakota nonresident license without taking North Dakota’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including North Dakota, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in the state of North Dakota must complete continuing education prior to renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Insurance Department to conduct business in North Dakota. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

A company that has been authorized to conduct insurance business in North Dakota must maintain minimum standards as a corporation. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In North Dakota, the Commissioner must revoke or suspend a foreign insurance company’s certificates of authority if, in the Commissioner’s opinion, the company is in an unsound condition (N.D. Cent. Code § 26.1-11-08).

Medigap policies

To reduce confusion about the many types of Medicare supplement policies available, federal law mandates national standardization of Medigap policies. The law requires insurers to offer a limited number of standardized Medigap plans developed by the NAIC.

Currently, the available plans are A, B, C, D, F, G, K, L, M, and N. Plans E, H, I, and J have been eliminated. In addition, Plans C and F are not available to individuals who became newly eligible for Medicare on or after January 1, 2020.

Plan A includes the “core” benefits (Parts A and B co-payments, 365 additional days of hospitalization, and the first 3 pints of blood). If an insurer sells any Medigap policies in the state, it must offer Plan A.

A Buyer’s Guide and an Outline of Coverage are delivered at time of application, prior to accepting any premium payment.

Duties of the insurance commissioner

The North Dakota Insurance Commissioner is an elected state executive position in the North Dakota state government. The Commissioner is the head of the state Insurance Department. The office oversees the state’s insurance industry and provides consumer protection services.

The Commissioner serves a four-year term and is popularly elected during presidential election years.

The department enforces relevant laws and regulations, ensures competitive marketplaces, and addresses consumer fraud.

Additional duties include, but are not limited to:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

In North Dakota, the insurance fraud unit is part of the insurance department, and its investigators have a peace officer’s powers when arresting for criminal violations their investigations establish (N.D. Cent. Code §§ 26.1-02.1-08(1), 26.1-02.1-09).

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a felony. North Dakota’s ground also covers an offense the Commissioner determines has a direct bearing on the person’s ability to serve the public as a producer (N.D. Cent. Code § 26.1-26-42(5)).

  • Having been found guilty of an unfair trade practice defined in North Dakota’s insurance code, or of fraud (N.D.C.C. § 26.1-26-42(11)).

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than North Dakota.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. The recipient of a cease and desist order has not had his/her registration suspended or revoked, but is required to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by North Dakota law, and may ask a court to review the final order. In North Dakota, the Commissioner may issue a cease and desist order, with notice of an opportunity for a hearing, when it appears a person is engaged in an act or practice that violates or may lead to a violation of the insurance title; a person aggrieved may apply in writing for a hearing within thirty days of the order, the hearing is held within ten days of the application, and the Commissioner then vacates the order or makes it permanent (N.D. Cent. Code § 26.1-01-03.1).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with North Dakota law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that he/she is licensed to conduct insurance business in North Dakota, but has not passed the appropriate licensing examination, is in violation of regulation. Any means of public communication - such as advertisements, letterheads, circulars, business cards, and other methods of representation - are included in the definition of impersonating a licensed producer.

A producer found guilty of conducting business in North Dakota in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. North Dakota’s statute is broader: it reaches a statement that is false, or maliciously critical of or derogatory to the financial condition of any person, and that is calculated to injure any person engaged in the business of insurance (N.D. Cent. Code § 26.1-04-03(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

Any licensed producer who makes false statements containing any information that involves inaccurate material facts or false statements on an application for insurance is in violation of the state’s unfair trade practices law.

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit. In North Dakota, a producer may give a gift, prize, promotional article, logo merchandise, meal or entertainment activity with an aggregate retail value of up to $100 per person per year (N.D. Cent. Code § 26.1-04-03(8)©).

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind.

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers negligence and unintentional mistakes that cause financial harm to clients. It does not cover intentional misconduct, criminal acts, or regulatory fines.

Children covered as dependents

Under the Affordable Care Act, a plan that offers dependent coverage must make it available to an adult child until age 26, whether or not the child is married, a student or financially dependent on the parent.

State law generally requires a policy that covers dependents to cover a newborn from the moment of birth and an adopted child from placement, and may let the insurer require notice and any added premium within a set period to continue the child’s coverage. Policies also generally continue coverage past the age limit for a dependent child who cannot support themselves because of a mental or physical disability that began before that age.

Rebating

North Dakota licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance.

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Insurance Department is responsible for establishing minimum standards for the full and fair disclosure of policy content. The department also requires the standardization and simplification of the terms used to describe insurance coverage. Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions, and insurance companies. GLBA established a framework of responsibilities of federal and state regulators for these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia, and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days
Key points

Licensing

  • Resident producer: min age 18, ND residency or principal place of business in ND
  • Must pass exam for lines applied for (no formal pre-licensing course required)
  • Background check/fingerprints commonly required

Controlled business

  • Insurance on producer’s own life/property/family/employer/controlled business
  • License is for serving the public, not solely controlled business

Non-resident license

  • Reciprocity: license without ND exam if resident/good standing elsewhere, applied + paid fees, home state grants reciprocity
  • Address change: file within 30 days
  • Moving producer: apply for resident license within 90 days, no repeat of exam/education for held lines

Temporary license

  • No exam required; covers spouse/rep of deceased/disabled producer, business entity employee, military designee
  • May require licensed sponsor
  • Max duration: 180 days (NAIC model)

Military service

  • Waiver available for renewal requirements/exams/fines due to military service or extenuating circumstances (e.g., long-term disability)

Renewal and reinstatement

  • Requires fee payment + continuing education by deadline
  • Lapsed license reinstatement: within 12 months, penalty = double unpaid fee (NAIC model)
  • After window closes, must requalify as new applicant

Continuing education

  • Required in all states, including ND, for major lines renewal
  • Hours set by state law/published by insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative action within 30 days of final disposition
  • Report criminal prosecution within 30 days of initial pretrial hearing
  • Must notify regulator before using assumed/trade name

Company regulations

  • Insurer must obtain certificate of authority from Commissioner
  • Requires charter/articles, financial statements, fees

Capital and surplus requirement

  • Insurer must maintain minimum capital/surplus to keep certificate of authority
  • ND Commissioner must revoke/suspend if company deemed financially unsound (N.D.C.C. § 26.1-11-08)

Medigap policies

  • Federally standardized plans: A, B, C, D, F, G, K, L, M, N (E, H, I, J eliminated)
  • Plans C & F unavailable to newly eligible enrollees after Jan 1, 2020
  • Plan A = core benefits; insurers selling Medigap must offer Plan A
  • Buyer’s Guide & Outline of Coverage required at application, before premium accepted

Duties of the insurance commissioner

  • Elected position, 4-year term, heads ND Insurance Department
  • Investigates violations, audits producers, collects fees, issues fines
  • Approves policy forms/rates; cannot arrest, issue injunctions, or sentence jail time
  • ND fraud unit investigators have peace officer arrest powers

Suspend, revoke or non-renew

  • Grounds include: false application info, fraud, felony conviction, unfair trade practices, misappropriation of funds, forged applications, cheating on exam, prior license revocation elsewhere

Cease and desist

  • Ordered when law violated; does not suspend/revoke license, just stops/limits activity

Hearing and penalties

  • Right to notice + hearing; ND: request hearing within 30 days, hearing held within 10 days
  • Civil penalties possible, higher for knowing/flagrant violations; some violations are criminal

Unfair claims settlement practices

  • Violations when flagrant/repeated: delaying claims, failing to investigate, denying without investigation, misusing altered application info, underpaying settlements

Policy forms

  • Insurers file forms with Commissioner; may require prior approval or “file and use”
  • Conflicting provisions read as amended to match ND law

Record maintenance

  • Producers must keep transaction records available for Commissioner inspection

Fraudulent producer representation

  • Illegal to claim licensure without passing exam; covers all public communication forms
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate illustrations/comparisons or info inducing lapse/surrender (twisting)

False advertising

  • Prohibits untrue, deceptive, or misleading statements regardless of intent or medium

Defamation

  • False or malicious statements harming insurer’s financial reputation prohibited
  • ND law broader: covers any person in insurance business (N.D.C.C. § 26.1-04-03(3))

Boycott, coercion and intimidation

  • Prohibits concerted acts causing unreasonable restraint/monopoly in insurance business

False financial statements

  • Prohibits false/inaccurate material facts on insurance applications

Illegal inducements

  • Prohibits unlisted inducements unless expressly allowed
  • ND gift limit: $100 per person/year (N.D.C.C. § 26.1-04-03(8)©)

Unfair discrimination

  • Prohibits differing treatment of same-class/same-risk individuals
  • Prohibits discrimination based on sex, marital status, race, religion, national origin
  • Property/casualty: can’t discriminate solely by geography or impairment without actuarial basis

Errors & omissions

  • E&O insurance covers negligent/unintentional errors, not intentional or criminal acts

Children covered as dependents

  • ACA: dependent coverage until age 26
  • State law: newborns covered from birth, adopted children from placement
  • Disabled dependent coverage may continue beyond age limit

Rebating

  • Prohibits refunds/discounts/credits to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing commission

  • Allowed between licensed producers in same line
  • May also pay agencies or non-solicitors (NAIC model)

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Related to defamation if statement is false/malicious about competitor

Unfair marketing practices

  • Requires full/fair disclosure, standardized terminology
  • Prohibits false claims of government/organization endorsement or false claims-payment timing

Gramm-Leach-Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows bank/insurance/investment consolidation
  • Establishes federal/state regulatory framework

McCarran-Ferguson Act

  • 1945 law: insurance regulated at state level
  • Grants limited antitrust exemption (excludes health insurance since 2021)

NAIC

  • Standard-setting body of state insurance commissioners
  • Supports regulatory coordination, peer review, and national consistency

Fair Credit Reporting Act

  • Governs consumer reports used in underwriting
  • Investigative report request: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report/dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • NAIC model: authorization valid up to 30 months (life/health/disability) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry protects consumers from unsolicited calls
  • Calls allowed 8am–9pm local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial emails must be labeled as ads, have accurate headers/subject
  • Must include sender’s physical address
  • Opt-out requests honored within 10 business days

Related readings

  • Producer Roles and Receipt Types
  • Underwriting
  • Health Insurance Basics
  • Required Policy Provisions
  • Optional Policy Provisions