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1. General Insurance Concepts
2. Casualty Insurance Basics
3. Legal Liability Concepts
4. Common Policy Provisions
5. Underwriting
6. Claims Settlement
7. Personal Auto Insurance (PAP)
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9. Commercial Auto Insurance
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Kansas State Regulations & NAIC Insurance Law

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Licensing

Any individual applying for a Kansas resident producer’s license must:

  • Be at least 18 years old
  • Be a resident of Kansas before submitting an application

Pre-licensing course and exam

Kansas does not have specific pre-licensing requirements, but a resident applicant must pass the examination for each line of authority applied for (Kan. Stat. Ann. § 40-4905(b)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Kansas nonresident license without taking Kansas’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including Kansas, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in Kansas must complete continuing education before renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Department of Insurance to conduct business in Kansas. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

An insurer authorized to conduct insurance business in Kansas must meet minimum corporate standards. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Kansas, when an insurer’s solvency is impaired the Commissioner gives notice and an opportunity for a hearing; if the hearing confirms it, the Commissioner must suspend the certificate of authority until solvency is fully restored, and may revoke it if restoring solvency is unreasonably delayed (K.S.A. 40-222(k)(8)).

Duties of the Commissioner of Insurance

The Kansas Commissioner of Insurance is an elected state executive position in Kansas state government. The Commissioner serves as the head of the Kansas Department of Insurance. The Department regulates and reviews companies for financial solvency and regulatory compliance, educates consumers, and helps license agents who sell insurance products in the state.

As with Kansas’ other executive officers, the Commissioner of Insurance is elected to a four-year term that runs concurrently with the Governor’s term. There are no term limits for the office.

The Commissioner establishes and enforces regulations in the Kansas insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a misdemeanor or felony (K.S.A. 40-4909(a)(6)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Kansas.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. A cease and desist order does not automatically mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Kansas law, and may ask a court to review the final order. Under Kansas’s unfair trade practices law the hearing comes first: the Commissioner serves a statement of the charges and holds a hearing under the Kansas Administrative Procedure Act, with written notice at least 10 days before it, and issues a cease and desist order only if, after the hearing, a violation is found (K.S.A. 40-2406(a), 40-2407(a), 77-518(a)). Any action affecting a license is taken only after notice and an opportunity for a hearing (K.S.A. 40-4909(d)). A final order takes effect when served unless it states a later date or a stay is granted, and a petition for court review is generally due within 30 days after service (K.S.A. 77-530(a), 77-613(b)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Kansas law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that they are licensed to conduct insurance business in Kansas, but has not passed the appropriate licensing examination, is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Kansas in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Kansas’s definition is broader: it reaches a false or maliciously critical statement about the financial condition of any person that is calculated to injure that person (K.S.A. 40-2404(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

In Kansas, knowingly filing with a public official, or knowingly making, publishing or circulating, a false material statement of fact about a person’s financial condition is an unfair practice (K.S.A. 40-2404(5)), and so is making false or fraudulent statements on or relative to an application for an insurance policy to obtain a fee, commission, money or other benefit (K.S.A. 40-2404(12)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit.

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Kansas does: it bars refusing to insure, refusing to continue to insure, limiting coverage or charging a different rate solely because of blindness or partial blindness (K.S.A. 40-2404(7)©).

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers only honest mistakes that result in (financial) damage to customers/prospects. It does not cover violations of insurance regulation.

Rebating

Kansas licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Kansas’s rule is narrower: an agent may pay a commission, service fee or other valuable consideration to an insurance agency or a financial holding company that does not sell, solicit or negotiate insurance in Kansas (K.S.A. 40-4910(f)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Department of Insurance is responsible for establishing minimum standards for full and fair disclosure of policy content. The Department also requires standardization and simplification of the terms used to describe insurance coverage.

Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions, and insurance companies. GLBA established a framework of responsibilities for federal and state regulators across these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto insurance state minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Kansas. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Kansas, the state minimum is 25/50/25 which would cover up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $25,000 of Property Damage per incident.

Licensing

  • Must be 18+ and a Kansas resident before applying
  • No state-specific pre-licensing course, but must pass exam for each line of authority
  • Background/fingerprint checks required for license issuance

Controlled business

  • Insurance written on producer’s own/family/employer/controlled business interests
  • License intended to serve the public, not just self-insure
  • States restrict using license mainly for controlled business

Non-resident license

  • Available without retaking Kansas exam if licensed & in good standing in home state
  • Requires reciprocity between states
  • Address change: file within 30 days; moving to new state: apply for resident license within 90 days

Temporary license

  • Issued without exam to keep business serviced (e.g., death/disability of producer, military deployment)
  • May require licensed sponsor
  • Capped at 180 days under NAIC model act

Military service

  • Can request waiver of renewal requirements/exam/fines due to active duty or long-term disability

Renewal and reinstatement

  • Must pay fee & complete CE by deadline
  • Lapsed license reinstated within 12 months for double fee (NAIC model)
  • After window closes, must requalify as new applicant

Continuing education

  • Required in all states, including Kansas, to renew major lines
  • Hours set by state law/insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative/criminal actions within 30 days of final disposition/pretrial hearing
  • Must notify regulator before using a different business name

Company regulations

  • Insurers need Certificate of Authority from Kansas DOI
  • Must file charter, financials, meet capital/surplus requirements

Capital and surplus requirement

  • Insurer must maintain minimum capital/surplus to keep Certificate of Authority
  • Commissioner may suspend certificate if solvency impaired; can revoke if unresolved (K.S.A. 40-222(k)(8))

Duties of the Commissioner of Insurance

  • Elected position, 4-year term, no term limits, heads KDOI
  • Investigates complaints, examines insurers (every 5 years min.), audits producers as needed
  • Approves forms/rates, issues license actions, cannot arrest or jail (needs law officer/court)

Suspend, revoke or non-renew

  • Grounds include fraud, false info on application, criminal conviction, fraud/unfair practices, prior license revocation elsewhere, cheating on exam

Cease and desist

  • Orders producer to stop specific violation; not automatic suspension/revocation

Hearing and penalties

  • Entitled to notice & hearing before license action (K.S.A. 40-4909(d))
  • Hearing under KAPA, 10-day written notice minimum
  • Court review petition due within 30 days of final order
  • Civil penalties possible, higher for knowing/flagrant violations

Unfair claims settlement practices

  • Violation if flagrant/habitual: delaying claims, no investigation, denying without cause, altering application info, underpaying settlements

Policy forms

  • Insurers file forms with Commissioner; approval required or “file and use”
  • Non-compliant provisions read as amended to match Kansas law

Record maintenance

  • Producers must keep transaction records (policies, insureds, premiums, changes) for Commissioner review

Fraudulent producer representation

  • Illegal to claim licensure without passing exam (ads, cards, letterhead, etc.)
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate policy comparisons/illustrations
  • Includes twisting: inducing lapse/surrender via false info

False advertising

  • Untrue, deceptive, or misleading insurance ads prohibited regardless of medium
  • Intent to deceive not required—only truthfulness matters

Defamation

  • False or maliciously critical statements about insurer’s financial condition prohibited
  • Kansas law extends to any person, not just insurers (K.S.A. 40-2404(3))

Boycott, coercion and intimidation

  • Concerted acts creating unreasonable restraint/monopoly in insurance business are illegal

False financial statements

  • Knowingly filing/publishing false financial statements is an unfair practice (K.S.A. 40-2404(5), (12))

Illegal inducements

  • Offering unlisted value (cash, gifts) to induce purchase is prohibited unless permitted by law
  • NAIC model allows reasonable non-cash gifts if not conditioned on purchase

Unfair discrimination

  • Cannot discriminate based on sex, race, religion, marital status, national origin
  • Cannot limit coverage solely due to geography or physical/mental impairment without justification
  • Kansas specifically bars discrimination based on blindness (K.S.A. 40-2404(7)©)

Errors & omissions

  • E&O insurance protects producers from lawsuits over negligent errors
  • Covers honest mistakes causing financial harm, not regulatory violations

Rebating

  • Illegal to give discounts/credits/favors to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing commission

  • Allowed between licensed producers in same line
  • Kansas allows payment to agencies/financial holding companies not selling insurance (K.S.A. 40-4910(f))

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Different from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • DOI sets standards for disclosure and simplified terminology
  • Ads cannot falsely claim government/organization endorsement or misstate claims timing

Gramm-Leach Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows merging of banks, insurers, investment firms
  • Establishes regulatory framework across financial sectors

McCarran-Ferguson Act

  • 1945 law establishing state-based insurance regulation
  • Grants limited antitrust exemption; health insurance exemption ended in 2021 except for shared loss data

National Association of Insurance Commissioners (NAIC)

  • Organization of state insurance regulators setting standards/best practices
  • Supports coordinated regulation nationally and internationally

Fair Credit Reporting Act

  • Governs use of consumer reports in underwriting
  • Investigative report requests: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report/dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • Insurer privacy governed by FCRA, GLBA, state law
  • NAIC model: authorization valid 30 months (life/health) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry restricts calls to listed numbers
  • Calls allowed only 8 a.m.–9 p.m. local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial emails must be labeled as ads, have accurate headers/subject
  • Must include sender’s postal address
  • Opt-out requests honored within 10 business days

Insurance guaranty association

  • Pays claims when member insurer becomes insolvent
  • Funded by member insurer assessments
  • NAIC model caps: $500,000 per claimant, $10,000 for unearned premium

Auto insurance state minimum

  • Minimum coverage required to legally drive
  • Kansas minimum: 25/50/25 (BI per person/BI per incident/PD per incident)
  • Non-compliance risks fines, license suspension, impoundment, jail time

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Next  | 29.1.1 Insurance Regulation and Insurer Classifications
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Kansas State Regulations & NAIC Insurance Law

Licensing

Any individual applying for a Kansas resident producer’s license must:

  • Be at least 18 years old
  • Be a resident of Kansas before submitting an application

Pre-licensing course and exam

Kansas does not have specific pre-licensing requirements, but a resident applicant must pass the examination for each line of authority applied for (Kan. Stat. Ann. § 40-4905(b)).

Fingerprints/background check

The Commissioner reviews an applicant’s background before issuing a license, and many states require applicants to submit fingerprints for a state and FBI criminal history check as part of the application.

Controlled business

Controlled business is insurance written on the producer’s own life, property or interests, or on those of the producer’s family, employer or a business the producer controls. A producer may insure themselves and their family, but a license exists to sell insurance to the public, so states generally restrict obtaining or using a license principally to write controlled business.

Non-resident license

A producer licensed in another state can obtain a Kansas nonresident license without taking Kansas’s examination. Under the NAIC’s Producer Licensing Model Act, which most states have adopted in some form, a nonresident receives the license if the person:

  • Is currently licensed as a resident, and in good standing, in the home state
  • Has applied (the home-state application or the Uniform Application) and paid the fees
  • Lives in a home state that grants nonresident licenses to residents of this state on the same basis (reciprocity)

Under the same model, a producer who moves to another state files a change of address, with certification from the new home state, within 30 days. A licensed producer who moves into a state applies for a resident license there within 90 days and does not repeat prelicensing education or the examination for lines already held.

Temporary license

Most states allow the insurance regulator to issue a temporary license, without an examination, when one is needed to keep an insurance business serviced. Typical cases are:

  • The surviving spouse or personal representative of a producer who dies or becomes disabled, to allow time to sell the business or train new people
  • A member or employee of a business entity producer, on the death or disability of its designated producer
  • The designee of a producer entering active military service

The regulator may limit what a temporary licensee may do and may require a licensed sponsor who takes responsibility for the temporary licensee’s acts.

The NAIC’s model act limits a temporary license to 180 days.

Military service

Under the NAIC’s model act, a producer who cannot meet license renewal requirements because of military service, or because of another extenuating circumstance such as a long-term medical disability, may request a waiver of those requirements and of any examination, fine or sanction for missing them.

Renewal and reinstatement

A producer license stays in effect only while the producer renews it on schedule: paying the renewal fee and completing continuing education by the due date.

Each state sets its own renewal cycle.

A producer who misses the deadline and lets the license lapse may be able to reinstate it without retaking the examination.

Under the NAIC’s model act, a lapsed license may be reinstated within 12 months of the renewal due date, for a penalty of double the unpaid renewal fee. Each state sets its own window and fee, and after the window closes the person must qualify for a new license.

Continuing education

All states, including Kansas, have continuing education requirements that must be met to renew any major lines (life, health, property, liability) insurance license. Individuals licensed in Kansas must complete continuing education before renewing their license. The number of hours required is set by state law and published by the state insurance department.

Notice of change of name or address

Under the NAIC’s model act, the licensee reports a change of address to the regulator within 30 days of the change.

The model also requires a producer to report to the regulator within 30 days any administrative action taken against the producer in another state or by another government agency, counted from the final disposition, and any criminal prosecution in any jurisdiction, counted from the initial pretrial hearing date. A producer who does business under any name other than their legal name must notify the regulator before using it.

Company regulations

An insurance company must be authorized by the Department of Insurance to conduct business in Kansas. To receive a certificate of authority, the company applies to the Commissioner and files its charter or articles of incorporation, financial statements showing that it meets the state’s capital and surplus requirements, and the other documents and fees the state requires.

Capital and surplus requirement

An insurer authorized to conduct insurance business in Kansas must meet minimum corporate standards. The certificate of authority allows the insurer to conduct business in the state only if it maintains the minimum capital or permanent surplus required. In Kansas, when an insurer’s solvency is impaired the Commissioner gives notice and an opportunity for a hearing; if the hearing confirms it, the Commissioner must suspend the certificate of authority until solvency is fully restored, and may revoke it if restoring solvency is unreasonably delayed (K.S.A. 40-222(k)(8)).

Duties of the Commissioner of Insurance

The Kansas Commissioner of Insurance is an elected state executive position in Kansas state government. The Commissioner serves as the head of the Kansas Department of Insurance. The Department regulates and reviews companies for financial solvency and regulatory compliance, educates consumers, and helps license agents who sell insurance products in the state.

As with Kansas’ other executive officers, the Commissioner of Insurance is elected to a four-year term that runs concurrently with the Governor’s term. There are no term limits for the office.

The Commissioner establishes and enforces regulations in the Kansas insurance market in a manner that protects consumers and encourages economic development.

Those duties include:

  • Investigate all claims and complaints of legal violations relating to insurance.

  • If the Commissioner finds that laws have been violated, the findings and supporting documents may be referred for criminal prosecution.

  • Monitor transactions of all companies including domestic, foreign, and alien insurance companies.

  • Examine the financial condition of insurers; the NAIC’s model examination law calls for every insurer to be examined at least once every five years.

  • Audit the books and records of any resident producer as frequently as necessary.

  • Collect all fees associated with producers and insurers.

  • Determine and administer fines associated with violations for insurers and producers.

  • Issue reports pertaining to the suspension and revocation of licenses of producers and certificates of authority for insurers.

  • Approve documentation used by insurance companies such as forms and rates.

Sidenote
Know this...

The Commissioner does not have the authority to arrest, issue injunctions, or sentence jail time. The Commissioner can start the process, but it takes a law officer to arrest and a judge or court of law to issue injunctions or sentence jail time.

Suspend, revoke or non-renew

The Commissioner has the authority to suspend, revoke, or refuse to renew a license for:

  • Providing false information on the application for an insurance license.

  • Omitting any relevant information on an application that would have disqualified the individual from being eligible to receive a license.

  • Being found guilty of a violation or the noncompliance of insurance regulations and laws…

  • Committing fraud while attempting to obtain an insurance license.

  • Improperly withholding, misappropriating or converting any money or property received in the course of doing insurance business.

  • Providing false information in reference to the terms and conditions of an insurance contract.

  • Having been convicted of a misdemeanor or felony (K.S.A. 40-4909(a)(6)).

  • Having admitted or been found to have committed any insurance unfair trade practice or fraud.

  • Having engaged in activities of a fraudulent nature which allowed the person to involve themselves in dishonest, coercive, untrustworthy, and financially irresponsible practices.

  • Having had a prior insurance license revoked or suspended in a state other than Kansas.

  • Using another person’s identity and forging their name on an insurance application.

  • Being found guilty of using unethical practices or cheating on an examination for an insurance license.

Cease and desist

If the Commissioner finds that a producer has violated the state’s insurance laws, the Commissioner may order the producer to cease and desist. A cease and desist order does not automatically mean the producer’s registration has been suspended or revoked, but it does require the producer to stop or limit the activity addressed in the order.

Hearing and penalties

A person facing action by the Commissioner is entitled to notice and an opportunity for a hearing, within time limits set by Kansas law, and may ask a court to review the final order. Under Kansas’s unfair trade practices law the hearing comes first: the Commissioner serves a statement of the charges and holds a hearing under the Kansas Administrative Procedure Act, with written notice at least 10 days before it, and issues a cease and desist order only if, after the hearing, a violation is found (K.S.A. 40-2406(a), 40-2407(a), 77-518(a)). Any action affecting a license is taken only after notice and an opportunity for a hearing (K.S.A. 40-4909(d)). A final order takes effect when served unless it states a later date or a stay is granted, and a petition for court review is generally due within 30 days after service (K.S.A. 77-530(a), 77-613(b)).

A violation of the insurance laws can bring a civil penalty in addition to action against a license. State law sets the maximum, usually per violation and often with a cap on the total, and a higher tier commonly applies to a violation that was knowing or flagrant. Some violations are also crimes.

Unfair claims settlement practices

Under the NAIC’s model act, these practices are violations when committed flagrantly and in conscious disregard of the law, or often enough to indicate a general business practice.

  • The intentional obstruction and delay of claims payment or the delay of a claims investigation is a violation of regulation.

  • Neglecting to provide a prompt response and written explanation of insurance policy terms, conditions, and laws related to the contract are examples of unfair claims settlement practices.

  • Failure to provide claims without launching a thorough investigation is a violation of regulation.

  • Making settlement claims based on information contained on an application that has been altered without the insured’s consent is a violation of regulation.

  • Denying a claim without conducting a thorough investigation.

  • Attempting to settle a claim for less than fair market value.

Policy forms

Insurers file their policy forms with the Commissioner.

Depending on the line of insurance and the form, a state may require approval before a form is used, often with a period after which a filing that has not been acted on is deemed approved, or may allow the form to be used as soon as it is filed (“file and use”).

If a policy provision conflicts with Kansas law, the policy is read as amended to conform to the law.

Record maintenance

A producer keeps records of each transaction (the policies placed, the insureds, the premiums received and any changes) and makes them available for the Commissioner’s inspection.

Fraudulent producer representation

An insurance producer who represents to the public that they are licensed to conduct insurance business in Kansas, but has not passed the appropriate licensing examination, is in violation of regulation. This includes any public communication, such as advertisements, letterheads, circulars, business cards, and other methods of representation.

A producer found guilty of conducting business in Kansas in any line of insurance for which they are not properly licensed may have any other insurance license suspended or revoked.

Misrepresentation

  • Misrepresentation involving the creation or distribution of policies, quotes, and illustrations designed to provide inaccurate information about the terms and conditions of a policy is prohibited.

  • Providing inaccurate or incomplete information or comparisons regarding the benefits of a policy is an example of misrepresentation.

  • Providing inaccurate or incomplete information for the purpose of inducing, or tending to induce, the lapse, exchange, conversion, forfeiture, or surrender of a policy is a violation as well (twisting).

False advertising

Making, publishing or circulating an advertisement, announcement or statement about the business of insurance that is untrue, deceptive or misleading is an unfair trade practice under state law, based on the NAIC’s model act. The medium does not matter: the rule reaches newspapers, magazines, radio and television, and also notices, circulars, pamphlets, letters, posters and any other way of placing the statement before the public. The model act’s test is whether the statement is untrue, deceptive or misleading, not whether the person meant to deceive.

Defamation

Defamation of an insurer is an unfair trade practice under state law, based on the NAIC’s model act: making, publishing or circulating an oral or written statement that is false, or maliciously critical of or derogatory to the financial condition of an insurer, and that is calculated to injure that insurer or any other person engaged in the business of insurance. Kansas’s definition is broader: it reaches a false or maliciously critical statement about the financial condition of any person that is calculated to injure that person (K.S.A. 40-2404(3)). Spreading an untrue rumor that a competing insurer is about to fail is the classic example.

Boycott, coercion and intimidation

Entering into an agreement to commit, or by concerted action committing, any act of boycott, coercion or intimidation that results or tends to result in unreasonable restraint of, or monopoly in, the business of insurance is prohibited.

False financial statements

In Kansas, knowingly filing with a public official, or knowingly making, publishing or circulating, a false material statement of fact about a person’s financial condition is an unfair practice (K.S.A. 40-2404(5)), and so is making false or fraudulent statements on or relative to an application for an insurance policy to obtain a fee, commission, money or other benefit (K.S.A. 40-2404(12)).

Illegal inducements

Offering anything of value not specified in the policy (money, a service, a favor or a gift) as an inducement to buy insurance is prohibited unless state law expressly allows it, and any agreement made as part of the sale must be written into the policy.

States differ on promotional gifts. The NAIC’s model act lets producers and insurers give customers non-cash gifts, meals or charitable donations up to an amount the state considers reasonable, as long as the gift is not conditioned on buying or renewing a policy and is offered without unfair discrimination. Each state sets its own limit.

Unfair discrimination

Unfair discrimination is treating people or risks that present the same hazard differently. The NAIC’s model act, on which state unfair trade practices laws are based, prohibits:

  • Unfair discrimination between individuals of the same class and equal expectation of life in life insurance and annuity rates, dividends, benefits or terms
  • Unfair discrimination between individuals of the same class and essentially the same hazard in health insurance premiums, benefits or terms
  • Refusing, limiting or canceling coverage because of a person’s sex, marital status, race, religion or national origin
  • In property and casualty insurance, refusing or limiting coverage solely because of a risk’s geographic location, unless sound underwriting and actuarial principles justify it, or solely because the applicant or insured is physically or mentally impaired

Many states also expressly forbid refusing or limiting coverage solely because a person is blind or partially blind. Kansas does: it bars refusing to insure, refusing to continue to insure, limiting coverage or charging a different rate solely because of blindness or partial blindness (K.S.A. 40-2404(7)©).

Errors & omissions

Errors & Omissions (E&O) insurance is a type of professional liability insurance that protects insurance agents if they are sued for negligent performance of their duties. E&O covers only honest mistakes that result in (financial) damage to customers/prospects. It does not cover violations of insurance regulation.

Rebating

Kansas licensed producers are prohibited from directly or indirectly giving any refund, discount, favor, or credit to reduce premiums to induce the purchase of insurance.

Sidenote
Know this...

To “solicit” or “negotiate” insurance implies that the person is licensed.

Sharing commission

The splitting or sharing of commissions with a licensed producer is allowed. Both parties must be licensed in the line of business in which the proposed commission is to be split. Under the NAIC’s model act, a commission may also be paid to an insurance agency, or to a person who does not sell, solicit or negotiate insurance. Kansas’s rule is narrower: an agent may pay a commission, service fee or other valuable consideration to an insurance agency or a financial holding company that does not sell, solicit or negotiate insurance in Kansas (K.S.A. 40-4910(f)).

Twisting

Providing false information or expressing derogatory ideas about the financial conditions of a competitor company with the intent to lapse or surrender an existing policy is a violation of the law. Any written or oral statements used to induce the lapse, termination, exchange, or surrender of an insurance contract based on inaccurate information is prohibited.

Under the NAIC’s model act, twisting is a misrepresentation made to induce a policyholder to lapse, forfeit, surrender, exchange or convert a policy. A false or maliciously critical statement about a competing insurer’s finances, made to injure it, is defamation.

Unfair marketing practices

The Department of Insurance is responsible for establishing minimum standards for full and fair disclosure of policy content. The Department also requires standardization and simplification of the terms used to describe insurance coverage.

Advertising may not involve the following:

  • Any statement or implication that policies are approved, or that the financial condition of a company is endorsed, by any government agency or by any independent group, individual, organization or society, unless that is the fact.

  • Any statements regarding advertising that are false or untrue in reference to the time frame in which claims are paid.

Gramm-Leach Bliley Act (GLBA)

This law repealed the Glass-Steagall Act of 1933, allowing consolidation of commercial banks, investment institutions, and insurance companies. GLBA established a framework of responsibilities for federal and state regulators across these financial industries. It permits financial services companies to merge and engage in a variety of new business activities, including insurance, while attempting to address the regulatory issues raised by such combinations.

McCarran-Ferguson Act

Federal law signed in 1945 in which Congress declared that the insurance industry would be regulated at the state level. Grants insurers a limited exemption from federal antitrust legislation. Since 2021 the exemption does not cover the business of health insurance, apart from narrow activities such as sharing historical loss data (15 U.S.C. § 1013©).

National Association of Insurance Commissioners (NAIC)

The U.S. standard-setting and regulatory support organization is created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA, 15 U.S.C. 1681) regulates consumer reporting agencies and the use of consumer reports, such as credit reports, MIB records and investigative reports, including in insurance underwriting.

  • When an insurer requests an investigative consumer report, it must disclose that to the consumer within 3 days of the request
  • When an insurer takes adverse action based on a consumer report, it must notify the consumer and identify the reporting agency. The consumer then has 60 days to request a free copy of the report and may dispute inaccurate information

Privacy Act of 1974

The federal Privacy Act of 1974 governs how federal agencies handle personal information. It does not apply to private insurers. An insurer’s use of an applicant’s personal information is governed by the FCRA, the Gramm-Leach-Bliley Act and state insurance privacy law.

In states that adopted the NAIC’s Insurance Information and Privacy Protection Model Act, an authorization to collect personal information signed with an application is valid for no more than 30 months for life, health or disability insurance and one year for property or casualty insurance.

Telemarketing

The National Do Not Call Registry is a list of telephone numbers whose owners do not want to receive telemarketing calls. Telemarketers may not call registered numbers without the person’s permission or an established business relationship, and unsolicited sales calls:

  • May be made only between 8 a.m. and 9 p.m. in the recipient’s local time
  • Must disclose the caller’s identity, the company the caller represents and that the purpose is a sale

CAN-SPAM

A commercial email must:

  • Be identified clearly as an advertisement
  • Carry accurate header information and a subject line that is not deceptive
  • Include the sender’s valid physical postal address
  • Offer a way to opt out, and the sender must honor an opt-out within 10 business days

Insurance guaranty association

Every state has a property and casualty insurance guaranty association that pays covered claims when a member insurer becomes insolvent. Insurers licensed to write the covered lines in the state must belong to it, and it is funded by assessments on its members.

Each state sets the most its association pays per claim. The NAIC’s model act sets $500,000 per claimant for most covered claims and $10,000 for the return of unearned premium.

Auto insurance state minimum

The “state minimum” auto insurance is the minimum amount of car insurance you must carry in your state to legally drive a vehicle in Kansas. It ensures that you can pay for others’ injuries and damages if you cause a car accident. Driving without adequate coverage can result in financial repercussions such as fines, license suspensions, vehicle impoundment and even jail time.

Auto insurance is typically structured as a split limit policy with coverage minimums represented by numbers and slashes. The first number is BI coverage per person, the second is BI coverage per incident (if multiple people are injured) and the third is PD per incident.

In Kansas, the state minimum is 25/50/25 which would cover up to $25,000 of Bodily Injury protection for each person involved in an accident, up to $50,000 worth of Bodily Injuries per incident, and up to $25,000 of Property Damage per incident.

Key points

Licensing

  • Must be 18+ and a Kansas resident before applying
  • No state-specific pre-licensing course, but must pass exam for each line of authority
  • Background/fingerprint checks required for license issuance

Controlled business

  • Insurance written on producer’s own/family/employer/controlled business interests
  • License intended to serve the public, not just self-insure
  • States restrict using license mainly for controlled business

Non-resident license

  • Available without retaking Kansas exam if licensed & in good standing in home state
  • Requires reciprocity between states
  • Address change: file within 30 days; moving to new state: apply for resident license within 90 days

Temporary license

  • Issued without exam to keep business serviced (e.g., death/disability of producer, military deployment)
  • May require licensed sponsor
  • Capped at 180 days under NAIC model act

Military service

  • Can request waiver of renewal requirements/exam/fines due to active duty or long-term disability

Renewal and reinstatement

  • Must pay fee & complete CE by deadline
  • Lapsed license reinstated within 12 months for double fee (NAIC model)
  • After window closes, must requalify as new applicant

Continuing education

  • Required in all states, including Kansas, to renew major lines
  • Hours set by state law/insurance department

Notice of change of name or address

  • Report address change within 30 days
  • Report administrative/criminal actions within 30 days of final disposition/pretrial hearing
  • Must notify regulator before using a different business name

Company regulations

  • Insurers need Certificate of Authority from Kansas DOI
  • Must file charter, financials, meet capital/surplus requirements

Capital and surplus requirement

  • Insurer must maintain minimum capital/surplus to keep Certificate of Authority
  • Commissioner may suspend certificate if solvency impaired; can revoke if unresolved (K.S.A. 40-222(k)(8))

Duties of the Commissioner of Insurance

  • Elected position, 4-year term, no term limits, heads KDOI
  • Investigates complaints, examines insurers (every 5 years min.), audits producers as needed
  • Approves forms/rates, issues license actions, cannot arrest or jail (needs law officer/court)

Suspend, revoke or non-renew

  • Grounds include fraud, false info on application, criminal conviction, fraud/unfair practices, prior license revocation elsewhere, cheating on exam

Cease and desist

  • Orders producer to stop specific violation; not automatic suspension/revocation

Hearing and penalties

  • Entitled to notice & hearing before license action (K.S.A. 40-4909(d))
  • Hearing under KAPA, 10-day written notice minimum
  • Court review petition due within 30 days of final order
  • Civil penalties possible, higher for knowing/flagrant violations

Unfair claims settlement practices

  • Violation if flagrant/habitual: delaying claims, no investigation, denying without cause, altering application info, underpaying settlements

Policy forms

  • Insurers file forms with Commissioner; approval required or “file and use”
  • Non-compliant provisions read as amended to match Kansas law

Record maintenance

  • Producers must keep transaction records (policies, insureds, premiums, changes) for Commissioner review

Fraudulent producer representation

  • Illegal to claim licensure without passing exam (ads, cards, letterhead, etc.)
  • Can result in suspension/revocation of other licenses

Misrepresentation

  • Prohibits inaccurate policy comparisons/illustrations
  • Includes twisting: inducing lapse/surrender via false info

False advertising

  • Untrue, deceptive, or misleading insurance ads prohibited regardless of medium
  • Intent to deceive not required—only truthfulness matters

Defamation

  • False or maliciously critical statements about insurer’s financial condition prohibited
  • Kansas law extends to any person, not just insurers (K.S.A. 40-2404(3))

Boycott, coercion and intimidation

  • Concerted acts creating unreasonable restraint/monopoly in insurance business are illegal

False financial statements

  • Knowingly filing/publishing false financial statements is an unfair practice (K.S.A. 40-2404(5), (12))

Illegal inducements

  • Offering unlisted value (cash, gifts) to induce purchase is prohibited unless permitted by law
  • NAIC model allows reasonable non-cash gifts if not conditioned on purchase

Unfair discrimination

  • Cannot discriminate based on sex, race, religion, marital status, national origin
  • Cannot limit coverage solely due to geography or physical/mental impairment without justification
  • Kansas specifically bars discrimination based on blindness (K.S.A. 40-2404(7)©)

Errors & omissions

  • E&O insurance protects producers from lawsuits over negligent errors
  • Covers honest mistakes causing financial harm, not regulatory violations

Rebating

  • Illegal to give discounts/credits/favors to induce insurance purchase
  • Soliciting/negotiating insurance implies licensure

Sharing commission

  • Allowed between licensed producers in same line
  • Kansas allows payment to agencies/financial holding companies not selling insurance (K.S.A. 40-4910(f))

Twisting

  • Misrepresentation to induce policy lapse/surrender/exchange
  • Different from defamation (which targets insurer’s reputation)

Unfair marketing practices

  • DOI sets standards for disclosure and simplified terminology
  • Ads cannot falsely claim government/organization endorsement or misstate claims timing

Gramm-Leach Bliley Act (GLBA)

  • Repealed Glass-Steagall; allows merging of banks, insurers, investment firms
  • Establishes regulatory framework across financial sectors

McCarran-Ferguson Act

  • 1945 law establishing state-based insurance regulation
  • Grants limited antitrust exemption; health insurance exemption ended in 2021 except for shared loss data

National Association of Insurance Commissioners (NAIC)

  • Organization of state insurance regulators setting standards/best practices
  • Supports coordinated regulation nationally and internationally

Fair Credit Reporting Act

  • Governs use of consumer reports in underwriting
  • Investigative report requests: disclose within 3 days
  • Adverse action: consumer has 60 days to request free report/dispute errors

Privacy Act of 1974

  • Applies only to federal agencies, not private insurers
  • Insurer privacy governed by FCRA, GLBA, state law
  • NAIC model: authorization valid 30 months (life/health) or 1 year (property/casualty)

Telemarketing

  • Do Not Call Registry restricts calls to listed numbers
  • Calls allowed only 8 a.m.–9 p.m. local time
  • Must disclose caller identity, company, and sales purpose

CAN-SPAM

  • Commercial emails must be labeled as ads, have accurate headers/subject
  • Must include sender’s postal address
  • Opt-out requests honored within 10 business days

Insurance guaranty association

  • Pays claims when member insurer becomes insolvent
  • Funded by member insurer assessments
  • NAIC model caps: $500,000 per claimant, $10,000 for unearned premium

Auto insurance state minimum

  • Minimum coverage required to legally drive
  • Kansas minimum: 25/50/25 (BI per person/BI per incident/PD per incident)
  • Non-compliance risks fines, license suspension, impoundment, jail time

Related readings

  • Casualty Insurance Basics
  • Legal Liability Concepts
  • Common Policy Provisions
  • Underwriting
  • Claims Settlement