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Introduction
1. Supervision
2. Registrations
3. Client issues
4. Investment products
4.1 Basic securities
4.2 Investment companies
4.3 Open-end funds and exchange traded funds
5. Margin accounts
6. Federal rules and regulations
Wrapping up
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4.3 Open-end funds and exchange traded funds
Achievable Series 10
4. Investment products
Our FINRA Series 10 course is currently in development and is a work-in-progress.

Open-end funds and exchange traded funds

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Open-end investment companies, aka mutual funds, are one of the more commonly dealt with securities in the real world and test world. We need to make sure to go through and review some additional parts of mutual funds. Much of this should be a review from previous exams you’ve had, but just in case, we will cover it.

Share classes

There are 3 main types of share classes mutual fund companies sell, and an additional related one, that is not sold the same way, but can be tested with the other 3.

A-shares are the front-end load share class. The sales charge is levied when the shares are purchased. They have a front-end sales charge. A-shares are the primary share class sold, suitable for continuous contributions, or larger amounts of money, both for the long term. A-shares benefit from breakpoints, rights of accumulation, and letters of intent which we will discuss later.

B-shares are the back-end load share class. The sales charge is levies when the sales are purchased, and have a diminished level until they reach 0% and then automatically, free of charge, are converted to A-shares. These are known as a contingent deferred sales charge. In the modern world, they are not really sold anymore, as they are far more expensive to the client, with no real added benefit. Although unsuitable in the real world, test world may ask you for suitability, and the idea is for small amounts of money for a long time. If the client “has $5000 to invest for 10-20 years, and they KNOW they will have no additional money to invest, what should you choose”. That would be B-shares, but in the real world, they likely should have it in savings as opposed to a long-term investment.

C-shares are the level load share class. The sales charge is reflected in the highest annual fee. They have no front-end or back-end sales charge, and therefore are bought and sold at NAV, but with the highest annual fees, they get expensive fast. They are suitable for short-term, 1-3 years (potentially 4-5 in rare situations) investments. Due to the “buy at NAV sell at NAV” making it look like there are no costs, and therefore good to trade, many C-shares have a small surrender charge in their first 6-months or a year to discourage people from day-trading, or simply short-term trading mutual fund C-shares.

No-load funds don’t assess a sales charge, and are sold differently than the others. No-load funds are purchased directly from the issuer, are the cheapest of all share classes, generally will only be done by investment advisors in brokerage accounts where they are charging a fee to manage. These have very low annual fees, 12b-1s, just to sending out advertising, literature, and similar. No money to pay representatives to help. Maximum fees are 0.25% or 25 basis points.

Breakpoints, letters of intent, and rights of accumulation

These will apply to within a specific fund family; ABC growth fund and ABC income fund would combine, but ABC growth fund and DEF growth fund would not. They must be available to all investors fairly, and cannot be discriminated against.

Breakpoints are “bulk discount” purchase discount. Similar how if you purchase 1 custom shirt, of 10 custom shirts, or 100, or 1,000, the total price is going up, but the price you’re paying per shirt is going down. That is the “bulk purchase discount”, clients get with breakpoints. The more they invest, once they pass certain specified dollar amounts, they will get a lower sales charge.

Simple example breakpoints

contribution sales fee
Under $25,000 is 5%
$25,000 to under $250,000 4%
$250,000 to under $1,000,000 3%
$1,000,000 or more 2%

If the client invests $20,000, that’s 5%, so $1000 would be the fee. If the client invests $200,000, that is 4%, so that is $8000 in fees. Obviously, the total fees went up, but the “bulk discount”, is that they invested 10 times the money, but only have 8 times the fees, not 10 times the fees.

Letters of intent are for people who want a breakpoint, but can’t make it immediately. They can be backdated up to 3 months, and are good for 13 months from when they started. If the client invests $10,000 today, they’d have 13 months to raise the additional $15,000 in new money to hit the $25,000 breakpoint. They will be given the discount on that initial $10k, and if they don’t meet the breakpoint, the account will simply be adjusted to reflect what they should have paid. If instead the client gave you $5,000 2 months ago, and told you they would not have the additional money in 13 months to hit $25,000, so they are charged the normal breakpoint, today they change their mind. We can backdate it up to 3 months, including that $5k from 2 months ago, so they need $20k more, and let’s say they give us another $10k today, so they would need to provide the remaining $10k, (5+10+10=25), within 11 months. They have 11 months because the 13 months started 2 months ago when we backdated the letter of intent.

Letters of intent are only new money. Can combine with other family members living in the same house. Growth does not help with LOIs, unlike the next reduction benefit.

Rights of accumulation are for reaching breakpoints over a long period of time. If letters of intent can be thought of as a “bulk quantity” discount, rights of accumulation can be thought of as a “loyalty discount”. A client who has been investing for a long time, eventually will hit the break point level, and then future contributions will be given the new discounted breakpoint level. One of the things ot recognize is if any contribution would bring the total account value, or total contributions of new money into the account, either at or above the breakpoint value, the entire contribution is given the discount; “if any penny crosses a breakpoint, all the pennies cross the breakpoint”.

Example: Client has over the court of several years, grown their account value to exactly $20,000. They want to contribute $10,000, what is the sales charge given the previous break point chart? The breakpoint is at $25k, since the contribution crosses that, the entire construction is charged the 4%. None of the contribution is charged 5%. If the contribution was $5,000, meaning they’d have hit the breakpoint exactly on the number, then all $5,000 also has 4%, as a single penny hit the line, so all the pennies have the better breakpoint. If they wanted to contribute $4,999, you should really REALLY tell them to add another dollar.

Mutual fund additional facts

Dividend reinvestment is a strong benefit in mutual fund investing. Most mutual funds will make dividends and capital gains distributions to their clients, and this allows them to invest those distributions back into the fund at NAV, and avoid any sales charge. The distribution is taxable the year received, and therefore, the reinvested dividends being taxed the year received will increase the cost basis of the investment.

Mutual fund redemption is another strong benefit of mutual funds; there is always someone who will give your clients their money when they need or want it. Mutual funds must calculate their NAV at least daily at 4:00 pm ET, some do it more often. Clients can redeem their shares on any business day, and the fund has at most 7 days to give them their money. The next calculated NAV, after the redemption request has been made, is the price the client will receive, less any potential surrender charges.

330x−24​

NAV=Number of outstanding sharesTotal net assets​

As both the total net assets, and the outstanding shares can change daily, NAV can change daily. Recognize that is net assets. Net assets are total assets - liabilities. Test takers have reported seeing the test ask to calculate NAV giving the student both net assets and liabilities, and students subtract the liabilities from net assets, meaning they are accidently subtracting twice. If they give you total assets, subtract liabilities, if they give you net, they’ve already subtracted liabilities.

Additional mutual funds rules

An asset back sales charge, like the standard 12b-1 in many mutual funds, is a sales charge that is deducted from the net assets of the company, and does not include any service fees.

Service fees refer to payments made by shareholders, not for buying or selling shares, but for other services or maintenance of the account or accounts.

Investment companies without an asset-based sales charge can charge at most 8.5% provided they offer rights of accumulation and breakpoints. If ROA are not offered, the maximum is 8% of offering price. FINRA has guidelines here as well for breakpoints. A maximum of 7.75% on purchases of $10k or more, and maximum of 6.25% on $25k or more, or either a maximum of 7.5% on purchases of $15k or more and maximum of 6.25% on $25k again. If breakpoints are not at least that good, then the maximum is 7.75% if ROA are available, and 7.25% if ROA are not available.

Investment companies with an asset-based sales charge would have a maximum of 7.25% if there is no service fee involved with the account, and 6.25% if there is a service fee involved.

In the end, sales charges cannot be excessive. Member firms may not sell mutual funds that have excessive fees. If the asset-based charges are in excess of 0.75% or 75 basis points they can’t be sold. There is an additional 0.25% or 25 basis points that can be in service fees, but above that, would also be prohibited from being sold.

Unethical actions involving mutual funds

Breakpoint sales are when we sell mutual funds right below a breakpoint. Think about the previous breakpoints; if a client invests $24k they are charged 5%, $25k would be 4%. Doing the math that is a sales charge of $1200 on the $24,000 and $1000 on the $25,000. Yeah, that likely means a bigger pay day for the representative, but that is why we must disclose breakpoints. Clients cannot borrow money, and we cannot suggest they do, in order to meet a breakpoint, but if they are that close, a letter of intent is certainly appropriate.

Switching is simply the mutual fund term for churning. Moving money within the same family, from ABC growth when the client is young to ABC income when the client reaches retirement, is done without sales charge. Any taxable gain is realized on a FIFO basis, only taxed if they take out more than they invested, but no sales charge. Recommending the client instead move from ABC growth to DEF income would incur a new sales charge, and thus give the representative a commission bonus. There are times this is appropriate, but only if ABC really didn’t have a good alternative, very poor management, or similar type problems. Trying to chase #1 in the class, is definitely a very bad reason to switch mutual funds.

Sales contests are a common thing in this industry. Brokerage firms are allowed, but cannot specifically reward a specific fund, or especially proprietary funds. Obviously if there is a reward, representatives might be more interested in selling the funds that will get them the bonus, as opposed to the funds that are actually what are best for the client.

Share classes

  • A-shares: front-end load, sales charge at purchase, breakpoints/rights of accumulation/letters of intent apply, best for large/long-term investments
  • B-shares: back-end load (contingent deferred sales charge), convert to A-shares after period, rarely sold, suitable for small, long-term investments (test only)
  • C-shares: level load, no front/back-end sales charge, highest annual fees, suitable for short-term (1-3 years) investments, possible short-term surrender charge
  • No-load funds: no sales charge, bought directly from issuer, lowest annual fees (max 0.25%), no rep compensation

Breakpoints, letters of intent, and rights of accumulation

  • Breakpoints: sales charge discounts at specified investment levels, only within same fund family, must be offered fairly
  • Letters of intent (LOI): commit to future investment to reach breakpoint, backdate up to 3 months, valid for 13 months, only new money counts, can combine family members
  • Rights of accumulation (ROA): reach breakpoints over time via account growth or new contributions, future contributions get lower sales charge if breakpoint crossed

Mutual fund additional facts

  • Dividend reinvestment: reinvest at NAV with no sales charge, distributions taxable in year received, increases cost basis
  • Redemption: redeem shares at next NAV (calculated at least daily), funds must pay within 7 days, NAV = (total net assets) / (outstanding shares)
    • Net assets = total assets - liabilities

Additional mutual funds rules

  • Asset-based sales charge: deducted from net assets, excludes service fees
  • Service fees: for account maintenance/services, not buying/selling
  • Max sales charges:
    • No asset-based charge: 8.5% if ROA/breakpoints, 8% if not; FINRA guidelines may lower max at higher purchase amounts
    • With asset-based charge: 7.25% max (no service fee), 6.25% max (with service fee)
    • Asset-based charges >0.75% or service fees >0.25% prohibited
  • Sales charges must not be excessive

Unethical actions involving mutual funds

  • Breakpoint sales: selling just below breakpoint to maximize rep commission, must disclose breakpoints
  • Switching: moving between fund families incurs new sales charge (potential churning), only appropriate for valid reasons
  • Sales contests: allowed but cannot target specific/proprietary funds

Exchange-traded funds (ETFs)

  • Trade like closed-end funds on exchanges, finite shares, often registered as open-end funds
  • Can track indexes (e.g., VOO, QQQ) or sectors (e.g., GLD, VTV)
  • Lower costs, suitable for self-directed or brokerage accounts

Inverse and leveraged ETFs

  • Inverse ETFs: move opposite to tracked index, use derivatives (shorts, futures, options)
  • Leveraged ETFs: amplify index movement (2x, 3x), can combine with inverse for leveraged inverse ETFs
    • Example: 3x ETF moves 3x index; -2x ETF moves 2x in opposite direction

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Open-end funds and exchange traded funds

Open-end investment companies, aka mutual funds, are one of the more commonly dealt with securities in the real world and test world. We need to make sure to go through and review some additional parts of mutual funds. Much of this should be a review from previous exams you’ve had, but just in case, we will cover it.

Share classes

There are 3 main types of share classes mutual fund companies sell, and an additional related one, that is not sold the same way, but can be tested with the other 3.

A-shares are the front-end load share class. The sales charge is levied when the shares are purchased. They have a front-end sales charge. A-shares are the primary share class sold, suitable for continuous contributions, or larger amounts of money, both for the long term. A-shares benefit from breakpoints, rights of accumulation, and letters of intent which we will discuss later.

B-shares are the back-end load share class. The sales charge is levies when the sales are purchased, and have a diminished level until they reach 0% and then automatically, free of charge, are converted to A-shares. These are known as a contingent deferred sales charge. In the modern world, they are not really sold anymore, as they are far more expensive to the client, with no real added benefit. Although unsuitable in the real world, test world may ask you for suitability, and the idea is for small amounts of money for a long time. If the client “has $5000 to invest for 10-20 years, and they KNOW they will have no additional money to invest, what should you choose”. That would be B-shares, but in the real world, they likely should have it in savings as opposed to a long-term investment.

C-shares are the level load share class. The sales charge is reflected in the highest annual fee. They have no front-end or back-end sales charge, and therefore are bought and sold at NAV, but with the highest annual fees, they get expensive fast. They are suitable for short-term, 1-3 years (potentially 4-5 in rare situations) investments. Due to the “buy at NAV sell at NAV” making it look like there are no costs, and therefore good to trade, many C-shares have a small surrender charge in their first 6-months or a year to discourage people from day-trading, or simply short-term trading mutual fund C-shares.

No-load funds don’t assess a sales charge, and are sold differently than the others. No-load funds are purchased directly from the issuer, are the cheapest of all share classes, generally will only be done by investment advisors in brokerage accounts where they are charging a fee to manage. These have very low annual fees, 12b-1s, just to sending out advertising, literature, and similar. No money to pay representatives to help. Maximum fees are 0.25% or 25 basis points.

Breakpoints, letters of intent, and rights of accumulation

These will apply to within a specific fund family; ABC growth fund and ABC income fund would combine, but ABC growth fund and DEF growth fund would not. They must be available to all investors fairly, and cannot be discriminated against.

Breakpoints are “bulk discount” purchase discount. Similar how if you purchase 1 custom shirt, of 10 custom shirts, or 100, or 1,000, the total price is going up, but the price you’re paying per shirt is going down. That is the “bulk purchase discount”, clients get with breakpoints. The more they invest, once they pass certain specified dollar amounts, they will get a lower sales charge.

Simple example breakpoints

contribution sales fee
Under $25,000 is 5%
$25,000 to under $250,000 4%
$250,000 to under $1,000,000 3%
$1,000,000 or more 2%

If the client invests $20,000, that’s 5%, so $1000 would be the fee. If the client invests $200,000, that is 4%, so that is $8000 in fees. Obviously, the total fees went up, but the “bulk discount”, is that they invested 10 times the money, but only have 8 times the fees, not 10 times the fees.

Letters of intent are for people who want a breakpoint, but can’t make it immediately. They can be backdated up to 3 months, and are good for 13 months from when they started. If the client invests $10,000 today, they’d have 13 months to raise the additional $15,000 in new money to hit the $25,000 breakpoint. They will be given the discount on that initial $10k, and if they don’t meet the breakpoint, the account will simply be adjusted to reflect what they should have paid. If instead the client gave you $5,000 2 months ago, and told you they would not have the additional money in 13 months to hit $25,000, so they are charged the normal breakpoint, today they change their mind. We can backdate it up to 3 months, including that $5k from 2 months ago, so they need $20k more, and let’s say they give us another $10k today, so they would need to provide the remaining $10k, (5+10+10=25), within 11 months. They have 11 months because the 13 months started 2 months ago when we backdated the letter of intent.

Letters of intent are only new money. Can combine with other family members living in the same house. Growth does not help with LOIs, unlike the next reduction benefit.

Rights of accumulation are for reaching breakpoints over a long period of time. If letters of intent can be thought of as a “bulk quantity” discount, rights of accumulation can be thought of as a “loyalty discount”. A client who has been investing for a long time, eventually will hit the break point level, and then future contributions will be given the new discounted breakpoint level. One of the things ot recognize is if any contribution would bring the total account value, or total contributions of new money into the account, either at or above the breakpoint value, the entire contribution is given the discount; “if any penny crosses a breakpoint, all the pennies cross the breakpoint”.

Example: Client has over the court of several years, grown their account value to exactly $20,000. They want to contribute $10,000, what is the sales charge given the previous break point chart? The breakpoint is at $25k, since the contribution crosses that, the entire construction is charged the 4%. None of the contribution is charged 5%. If the contribution was $5,000, meaning they’d have hit the breakpoint exactly on the number, then all $5,000 also has 4%, as a single penny hit the line, so all the pennies have the better breakpoint. If they wanted to contribute $4,999, you should really REALLY tell them to add another dollar.

Mutual fund additional facts

Dividend reinvestment is a strong benefit in mutual fund investing. Most mutual funds will make dividends and capital gains distributions to their clients, and this allows them to invest those distributions back into the fund at NAV, and avoid any sales charge. The distribution is taxable the year received, and therefore, the reinvested dividends being taxed the year received will increase the cost basis of the investment.

Mutual fund redemption is another strong benefit of mutual funds; there is always someone who will give your clients their money when they need or want it. Mutual funds must calculate their NAV at least daily at 4:00 pm ET, some do it more often. Clients can redeem their shares on any business day, and the fund has at most 7 days to give them their money. The next calculated NAV, after the redemption request has been made, is the price the client will receive, less any potential surrender charges.

330x−24​

NAV=Number of outstanding sharesTotal net assets​

As both the total net assets, and the outstanding shares can change daily, NAV can change daily. Recognize that is net assets. Net assets are total assets - liabilities. Test takers have reported seeing the test ask to calculate NAV giving the student both net assets and liabilities, and students subtract the liabilities from net assets, meaning they are accidently subtracting twice. If they give you total assets, subtract liabilities, if they give you net, they’ve already subtracted liabilities.

Additional mutual funds rules

An asset back sales charge, like the standard 12b-1 in many mutual funds, is a sales charge that is deducted from the net assets of the company, and does not include any service fees.

Service fees refer to payments made by shareholders, not for buying or selling shares, but for other services or maintenance of the account or accounts.

Investment companies without an asset-based sales charge can charge at most 8.5% provided they offer rights of accumulation and breakpoints. If ROA are not offered, the maximum is 8% of offering price. FINRA has guidelines here as well for breakpoints. A maximum of 7.75% on purchases of $10k or more, and maximum of 6.25% on $25k or more, or either a maximum of 7.5% on purchases of $15k or more and maximum of 6.25% on $25k again. If breakpoints are not at least that good, then the maximum is 7.75% if ROA are available, and 7.25% if ROA are not available.

Investment companies with an asset-based sales charge would have a maximum of 7.25% if there is no service fee involved with the account, and 6.25% if there is a service fee involved.

In the end, sales charges cannot be excessive. Member firms may not sell mutual funds that have excessive fees. If the asset-based charges are in excess of 0.75% or 75 basis points they can’t be sold. There is an additional 0.25% or 25 basis points that can be in service fees, but above that, would also be prohibited from being sold.

Unethical actions involving mutual funds

Breakpoint sales are when we sell mutual funds right below a breakpoint. Think about the previous breakpoints; if a client invests $24k they are charged 5%, $25k would be 4%. Doing the math that is a sales charge of $1200 on the $24,000 and $1000 on the $25,000. Yeah, that likely means a bigger pay day for the representative, but that is why we must disclose breakpoints. Clients cannot borrow money, and we cannot suggest they do, in order to meet a breakpoint, but if they are that close, a letter of intent is certainly appropriate.

Switching is simply the mutual fund term for churning. Moving money within the same family, from ABC growth when the client is young to ABC income when the client reaches retirement, is done without sales charge. Any taxable gain is realized on a FIFO basis, only taxed if they take out more than they invested, but no sales charge. Recommending the client instead move from ABC growth to DEF income would incur a new sales charge, and thus give the representative a commission bonus. There are times this is appropriate, but only if ABC really didn’t have a good alternative, very poor management, or similar type problems. Trying to chase #1 in the class, is definitely a very bad reason to switch mutual funds.

Sales contests are a common thing in this industry. Brokerage firms are allowed, but cannot specifically reward a specific fund, or especially proprietary funds. Obviously if there is a reward, representatives might be more interested in selling the funds that will get them the bonus, as opposed to the funds that are actually what are best for the client.

Key points

Share classes

  • A-shares: front-end load, sales charge at purchase, breakpoints/rights of accumulation/letters of intent apply, best for large/long-term investments
  • B-shares: back-end load (contingent deferred sales charge), convert to A-shares after period, rarely sold, suitable for small, long-term investments (test only)
  • C-shares: level load, no front/back-end sales charge, highest annual fees, suitable for short-term (1-3 years) investments, possible short-term surrender charge
  • No-load funds: no sales charge, bought directly from issuer, lowest annual fees (max 0.25%), no rep compensation

Breakpoints, letters of intent, and rights of accumulation

  • Breakpoints: sales charge discounts at specified investment levels, only within same fund family, must be offered fairly
  • Letters of intent (LOI): commit to future investment to reach breakpoint, backdate up to 3 months, valid for 13 months, only new money counts, can combine family members
  • Rights of accumulation (ROA): reach breakpoints over time via account growth or new contributions, future contributions get lower sales charge if breakpoint crossed

Mutual fund additional facts

  • Dividend reinvestment: reinvest at NAV with no sales charge, distributions taxable in year received, increases cost basis
  • Redemption: redeem shares at next NAV (calculated at least daily), funds must pay within 7 days, NAV = (total net assets) / (outstanding shares)
    • Net assets = total assets - liabilities

Additional mutual funds rules

  • Asset-based sales charge: deducted from net assets, excludes service fees
  • Service fees: for account maintenance/services, not buying/selling
  • Max sales charges:
    • No asset-based charge: 8.5% if ROA/breakpoints, 8% if not; FINRA guidelines may lower max at higher purchase amounts
    • With asset-based charge: 7.25% max (no service fee), 6.25% max (with service fee)
    • Asset-based charges >0.75% or service fees >0.25% prohibited
  • Sales charges must not be excessive

Unethical actions involving mutual funds

  • Breakpoint sales: selling just below breakpoint to maximize rep commission, must disclose breakpoints
  • Switching: moving between fund families incurs new sales charge (potential churning), only appropriate for valid reasons
  • Sales contests: allowed but cannot target specific/proprietary funds

Exchange-traded funds (ETFs)

  • Trade like closed-end funds on exchanges, finite shares, often registered as open-end funds
  • Can track indexes (e.g., VOO, QQQ) or sectors (e.g., GLD, VTV)
  • Lower costs, suitable for self-directed or brokerage accounts

Inverse and leveraged ETFs

  • Inverse ETFs: move opposite to tracked index, use derivatives (shorts, futures, options)
  • Leveraged ETFs: amplify index movement (2x, 3x), can combine with inverse for leveraged inverse ETFs
    • Example: 3x ETF moves 3x index; -2x ETF moves 2x in opposite direction